Hotel Park Villa

Hotels
8.2 (238 reviews)
Gomez Pedraza num 68 , Mexico City , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean common areas
Cons:
Mold in rooms
Old room conditions
Staff check-in issues

Categories

Cleanliness
7.2
Several reviews mentioned issues with mold in bathrooms and general cleanliness concerns.
Service
8.2
Mixed sentiment; some reviews praised friendly staff, while others reported issues at check-in and with front desk attitude.
Location
9.7
Multiple reviews highlighted the great location close to Chapultepec and other attractions.
Room Quality
7.7
Comments indicated rooms were old and showed wear, with specific issues related to lighting and comfort.
Amenities
8.2
Specific amenities were limited; suggestions for additional features like microwaves were noted.
Value for Money
8.7
Overall perception of fair value for cost due to location, despite some concerns about room quality.
Food and Beverage
7.2
Food quality complaints noted; some dissatisfaction with restaurant pricing and offerings.
Overall Experience
8.7
A mixed overall experience, with location and staff noted positively, but significant operational issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:23

Property Description

Charming Hotel Near Bosque de Chapultepec Park

Brightly Coloured Decor and Floral Motifs
Hotel Park Villa boasts charming rooms with beamed ceilings and brightly coloured décor, creating a cozy and inviting atmosphere. The floral motifs add a touch of elegance to the rooms, ensuring a delightful stay for guests.

Scenic Terrace and International Cuisine
Indulge in delectable international cuisine at the hotel's restaurant while enjoying picturesque views from the pretty furnished terrace. The terrace overlooks the lush hotel gardens, providing a serene setting for a relaxing meal or a refreshing drink.

Convenient Location and Easy Access
With a prime location just a 10-minute walk from iconic landmarks like Chapultepec Castle and Casa Del Lago, Hotel Park Villa offers easy access to the city's attractions. Additionally, the proximity of Juanacatlán Metro Station makes exploring Mexico City a breeze.

Experience the charm and convenience of Hotel Park Villa - Book your stay now!

Important information:

Please note that your credit or debit card will be pre-authorized upon booking.

An official ID will be requested to all guests upon arrival.

Please note that free 2:00 hours early check-in is available at this property and is subject to availability.

Please note that free 2:00 hours late check-out is available at this property and is subject to availability.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 238 reviews
Cleanliness: 7.2
Service: 8.2
Location: 9.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 7.2
Overall Experience: 8.7
S
Saksham • solo_traveller • in
4
2026-06-30 • via Nuitee
Y
Yessica • couple • mx
8
Buena opcion para descansar y conocer la ciudad
Pros:

El personal muy amable, tiene una gran ubicación, cortinas blackout que ayudan a descansar mejor, el bosque de Chapultepec está justo alado, zona muy tranquila y fácil de moverse

Cons:

El baño es reducido y no hay tantos conectores de luz en la habitación.

2026-06-29 • via Nuitee
M
Maria • solo_traveller • us
6
Location, great restaurant, and great staff
Pros:

The best staff, nice and very courteous and helpful. Second to none. They made me feel I was in a luxurious hotel! The room had a huge humidity spot inside the open closet, that produced a pungent moldy smell. I reported and asked to be moved to another room, but it was a packed hotel since the World Cup had the hotels booked. But the housekeeper made sure to leave a fresh and pristine room ready every day! Outdated, but with magnificent and delicate frescoes on the walls. I love the daily crisp and clean sheets and my firm bed! I couldn't wait to get back every day just to hit my bed after a nice shower. The other highlight was the beautiful restaurant: top staff, friendly and kind, great food, and gorgeous location, a true gem. It would be great if they could fix the moldy wall and change the windows to double to cut the noise. And yes, I'd go back again. Great location!

Cons:

Very noisy, strong moldy smell and stained old carpets

2026-06-26 • via Nuitee
J
Jooho • extended_group • ca
1
not recommend
Pros:

nope.

Cons:

lots of mosquitos, only one Wall outlet, dirty & sticky carpet.

2026-06-23 • via Nuitee
E
Emmanuel Alejandro • couple • mx
2
Needs a remodel ASAP
Pros:

Location was excellent! Very nice place from the outside and Many small restaurants at walking distance. People were very nice,
Front Desk was very nice, and the man who took our bags was extra nice showing us both restaurants available. Great food.

Cons:

Everything from the beds to the bathrooms is in dire need of a revamp. The majority of the things were either loose or old. Toilet seat fell off. A/C was making "needs maintenance" noises. Bed was extra stiff, bathrooms were built in the 50's and pretty much stayed that way.

2026-06-15 • via Nuitee
R
Roberto • couple • us
9
2026-06-11 • via Nuitee
C
Camilo José • solo_traveller • us
4
Pros:

La ubicación es muy buena

Cons:

Esta lleno de cucarachas

2026-06-11 • via Nuitee
C
Cecilia • solo_traveller • au
8
Nice hotel, excellent staff and fairly good facilities. Make sure you have an adapter for two prongs
Pros:

It was fairly quiet and comfortable. The wifi was good. The receptionist kindly gave me an adaptor for the two -pronged sockets. The restaurant is excellent and has a lovely atmosphere. It's quite expensive. The location was perfect for me as I wanted to walk in the Bosque del Chapultepec which is very close. It's quite a trek to the historic centre however.

Cons:

There are only two power sockets in the room and they are a bit loose. I have a phone, a power bank, a computer and hearing aids and all needed powering each night, so I had to wake in the night to change them over.

2026-06-02 • via Nuitee
M
Moon • solo_traveller • nl
8
2026-05-31 • via Nuitee
G
Geetanjali • solo_traveller • us
10
2026-05-10 • via Nuitee
J
Julio • couple • us
8
Good value.
Pros:

Location.

Cons:

Dated furniture and television.

2026-05-06 • via Nuitee
S
Silva • solo_traveller • mx
6
El agua cambia de temperatura a cada rato
Pros:

Es un lugar muy tranquilo

2026-04-30 • via Nuitee
M
MIGUEL BUSCHBECK • couple • mx
8
Pros:

Ubicación y área para moverse en la ciudad

Cons:

Las habitaciones ya viejo el hotel y no cuenta con instalación eléctrica para 3 pijas . Y muy pocos enchufes

2026-04-29 • via Nuitee
B
Barbara • couple • gb
8
No está mal, pero el servicio puede ser mucho mejor
Pros:

La ubicación es excepcional, no solo por la cercanía al Auditorio Nacional sino también por los alrededores. El restaurante estuvo delicioso (con excelente comida y buen trato del personal). La decoración es bella y muy representativa de México. En teoría es un hotel bello y cómodo que recomendaría para algo funcional y con buena ubicación.

Cons:

El personal en recepción no fue muy amable (aunque tampoco grosero)... Es difícil de explicar, porque no necesariamente esperamos que nos reciban con fiesta, pero al menos que nos contesten con palabras en lugar de con señas y caras de molestia. Encima la habitación no estuvo lista a las 3 p.m., lo cual no hubiera sido un problema si nos hubiéramos sentido más bienvenidos: si la primera impresión es mala, las expectativas suben. Además nos dieron una habitación junto a otras que estaban remodelando, entonces el ruido fue fatal durante la mañana. Terminamos saliendo apresurados antes del check out porque no aguantamos el ruido -- a lo mejor las habitaciones se tienen que seguir usando para que el hotel no pierda, pero por lo menos que se ofrezca un descuento o una comida gratis! Alguna compensación por la incomodidad.

2026-04-28 • via Nuitee
G
Gress • family_with_children • mx
9
una pequeña hacienda, en la ciudad de mexico
Pros:

la ubicacion esta muy bien pues esta cerca de el bosque de chapultepec.
el lugar es hermoso, lleno de muchos arboles parece una hacienda.
el precio es bueno ya que nos quedamos 5 personas y estuvo muy bien.
muy limpio y ordenado.

Cons:

no hay muchas tiendas cercanas debes prevenirte con aguas etc.
el baño es pequeño
no tienen numero directo de contacto. todo debe ser atravez de paginas que te redireccionan a ellos,.

2026-04-28 • via Nuitee
K
Karla Victoria • solo_traveller • mx
8
2026-04-28 • via Nuitee
V
Velazquez Campos • solo_traveller • mx
10
Pros:

Es un lugar muy tranquilo y acogedor.

Cons:

Que despues de las 8 tuene unoi que entrar por elestacionamoento de la calle constituyentes y no lo informan cuando llega uno.

2026-04-27 • via Nuitee
S
Séverin Nivault • family_with_children • fr
4
2026-04-04 • via Nuitee
K
Karen Iveth • family_with_children • mx
4
Esta bien para dormir me falta higiene..
Pros:

La ubicación super céntrica.

Cons:

Tiene algunas cosas ya un poco viejas, las llaves de las regaderas se tira el agua, los baños estaban llenos de hongo techo, azulejos y los rieles de las puertas de la bañera todo lleno de hongos.

2026-03-30 • via Nuitee
M
Magaly • extended_group • mx
9
Bien
Pros:

Tobo bien,.

Cons:

Noy hay contactos para trabajar sobre la mesa o cama

2026-03-27 • via Nuitee