Mercure Lyon Genas Eurexpo

Hotels
•
Mercure
8.4 (691 reviews)
36 Rue Antoine Pinay-BP 21 , Genas , fr

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Spacious rooms
Good breakfast selection
Cons:
Cleanliness issues in bathroom
Breakfast quality inconsistency
Value perception due to pricing

Categories

Cleanliness
7.86
Some reviews mentioned cleanliness issues in the bathroom and other areas.
Service
9.33
Staff were frequently noted as helpful and welcoming.
Location
8.87
Several reviews highlighted the good location, especially for events.
Room Quality
8.32
Rooms were stated as large and comfortable, but some cleanliness issues were reported.
Amenities
8.35
General amenities were appreciated, though some complaints on specific aspects exist.
Value for Money
7.81
Some reviews indicated that the pricing may not align with the experience.
Food and Beverage
7.86
Mixed feelings about breakfast quality; some noted issues with food availability.
Overall Experience
8.83
Overall stay was reported positively, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:19

Property Description

Contemporary Style Rooms and Suites
Experience modern comfort with rooms and suites at Mercure Lyon Genas Eurexpo, offering stunning views of Lyon or Genas, large flat-screen TVs, and private bathrooms. Suites include a private balcony for an added touch of luxury.

Panoramic Restaurant and Bar
Indulge in traditional, creative cuisine made with fresh local ingredients at the restaurant overlooking a Japanese garden. Unwind at the hotel's bar reserved exclusively for guests, offering a relaxing atmosphere to enjoy your favorite drinks.

Convenient Location and Amenities
Located just minutes away from Groupama Stadium, Eurexpo Lyon, and Lyon-Saint Exupéry Airport, Mercure Lyon Genas Eurexpo offers free WiFi, on-site parking, meeting rooms with advanced technology, and a shuttle service to the airport for a seamless stay.

Book your stay at Mercure Lyon Genas Eurexpo now for a memorable experience!

Important information:

Please note that free private parking is available in the car park and in the garage under the hotel.

Checks Vacances holiday vouchers are an accepted method of payment.

Please note that children under 12 years old can enjoy breakfast for free.

When booking more than 7 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 691 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.83
P
Pierre-Olivier • solo_traveller • fr
5
Pros:

Proximité autoroute

Cons:

Désuet, vieux, limite à l'abandon... piscine très petite sale, deux pauvres parasols cassés à disposition... il n'y avait pas de mini frigo dans notre chambre.
Quatre étoiles vraiment ? ?

2026-07-25 • via Nuitee
R
RENATO • solo_traveller • it
6
2026-07-24 • via Nuitee
C
Catherine • solo_traveller • fr
10
Pros:

Le personnel a été super arrangeant. L hôtel est propre les équipements de qualité et propres

Cons:

La prise de courant dans le sous sol ui ne marchait pas pour recharger la VE. Heureusement des chargeurs DC devant l entrée.

2026-07-05 • via Nuitee
V
Valérie • solo_traveller • fr
10
Pros:

Tout était parfait

Cons:

Le prix du petit déjeuner

2026-07-03 • via Nuitee
E
Eric • couple • fr
9
2026-06-29 • via Nuitee
X
Xavier • couple • fr
9
2026-06-29 • via Nuitee
S
sebastien • extended_group • fr
10
Y’a rien à dire tout est ok
Pros:

L’accueil, la propreté et la tranquillité et bien sûr les Service.

2026-06-29 • via Nuitee
Z
Zachia • couple • fr
9
Un hôtel que je recommande
Pros:

Hôtel très propre et très bien décoré.
Le personnel aimable et réactif quand on a besoin d'un service.
Je le recommande vivement.
Ne changé rien 👍

Cons:

La bienveillance et la disponibilité du personnel a l'accuei.

2026-06-28 • via Nuitee
A
Amine • couple • fr
3
Pros:

Emplacement parfait

Cons:

Non confortable surtout pour les oreillers

2026-06-20 • via Nuitee
M
Manon • solo_traveller • fr
8
2026-05-26 • via Nuitee
M
mathieu • couple • ch
4
Pour un hôtel 4 étoiles, la qualité du matelas lors de la première nuit n’était vraiment pas au rendez-vous, tout comme
Pros:

Le parking souterrain

Cons:

Lors de la première nuit, nous avons passé une nuit affreuse. Pour un hôtel 4 étoiles, avoir un matelas avec un effet cuvette, mesuré à environ 8 degrés, est à mon sens inacceptable. Le petit déjeuner était également très décevant

2026-05-24 • via Nuitee
M
Marc • couple • be
2
Pros:

Terrasse privatisée.
Restaurant fermé.

2026-05-11 • via Nuitee
T
TAO • solo_traveller • ch
9
2026-05-03 • via Nuitee
M
Marius • solo_traveller • de
5
2026-04-30 • via Nuitee
E
elie • couple • fr
9
2026-04-26 • via Nuitee
C
Cannone • couple • fr
7
Très moyen je ne pense pas retourner dans un hôtel mercure
Pros:

Extérieur coté jardin

Cons:

Hôtel vieillissant
Petit dejeuner léger il faut toujours demander de recharger les étals , ne vaut pas le prix

2026-04-26 • via Nuitee
J
Jérôme • couple • fr
8
Bien
2026-04-23 • via Nuitee
P
Paul • solo_traveller • fr
10
2026-04-20 • via Nuitee
A
Ab • couple • nl
10
2026-04-18 • via Nuitee
F
Frédéric • couple • fr
10
Parfait
Pros:

Tout confort gentillesse disponibilité et hôtel magnifique

Cons:

J’ai tout apprécié

2026-04-13 • via Nuitee