Hôtel Ermitage

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The Leading Hotels of the World
9.1 (248 reviews)
1230 avenue du Léman - Neuvecelle , Évian-les-Bains , fr
+33 4 50 26 85 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Beautiful location
Clean and spacious rooms
Good amenities
Cons:
High prices for some menu items
Occasional noise disturbances

Categories

Cleanliness
9.05
The hotel is noted for its cleanliness and well-maintained facilities.
Service
9.55
Staff is described as very friendly and helpful, enhancing the stay.
Location
9.25
The location is praised with beautiful surroundings and proximity to attractions.
Room Quality
9.05
Rooms are described as spacious, quiet, and comfortable.
Amenities
9.05
Amenities such as the pool and spa are well-received.
Value for Money
8.85
Prices are slightly high but reflected in the quality of services and facilities.
Food and Beverage
8.85
Restaurant quality is good, though some mentioned high prices.
Overall Experience
9.15
Overall a wonderful experience with significant positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:02

Property Description

Luxurious Accommodation with Spectacular Views
Located in a 19-hectare park in Evian-les-Bains, Hôtel Ermitage offers a tranquil escape by the shores of Lake Geneva. Unwind and Rejuvenate in the outdoor and indoor swimming pools, spa with a hot tub, herbal tea room, and fitness center.

Culinary Delights and Entertainment
Indulge in locally sourced meals at the hotel's two restaurants or enjoy a drink at Le Birdie piano bar by the fireplace. Family-Friendly Fun awaits at the 4000m² children's resort with various indoor and outdoor activities for young guests.

Convenience and Accessibility
Benefit from soundproofed rooms with modern amenities, free Wi-Fi, and private parking on site. Explore the area with ease using the complimentary shuttle service to the golf course, town center, and thermal spas. Book your stay now for a memorable experience at Hôtel Ermitage!

Important information:

Please note that the Kids' resort is free for children from 3 to 16 years old.

A Baby club is also available for an additional fee for children from 4 months old to 3 years old. Reservation is needed.

Guests of the Hotel Ermitage have free access to the Spa.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Property Video

Guest Reviews

9.1
Based on 248 reviews
Cleanliness: 9.05
Service: 9.55
Location: 9.25
Room Quality: 9.05
Amenities: 9.05
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.15
M
MARTINE • couple • fr
8
bien dans l'ensemble
Pros:

LE BUFFET DU PETIT DEJEUNER

Cons:

les renseignements lors de notre arrivée (funiculaire, boissons à disposition dans la chambre)

2026-08-17 • via Nuitee
F
Fabienne • solo_traveller • fr
9
2026-08-17 • via Nuitee
N
Natalia • solo_traveller • pt
8
2026-08-16 • via Nuitee
T
Tracey Lee • couple • gb
10
A fabulous relaxing stay with excellent food !
Pros:

Beautiful location. The staff were amazing. The food was excellent. Anyone with gluten intolerance can have dishes done for them. The spa is clean and the massages are very good.

Cons:

Cannot think of anything!

2026-08-10 • via Nuitee
J
Jean marc • couple • fr
9
Tres tres bon séjour
Pros:

Toujours aussi beau, hôtel très confortable avec un emplacement et une vue magnifique
Le personnel est très pro, accueillant , disponible.
Très belles chambres, confortables.
Super petit dejeuner

Cons:

Pas de Clim dans le restaurant donc quand il n est pas possible de manger dehors ( orage) il fait tres très chaud á l.intérieur.
Lit : le sommier de notre lit était en fin de vie, grince des que l’on bouge, donc pas très sympa. ( chambre 1111)
Revoir système room service : quand on appelle la ligne spécifique, ca ne décroche pas ( pendant les horaires d’ouverture ). Je suis donc descendue au restaurant : tout le personnel était en réunion , le téléphone sonnait sans que personne ne décroche ! C est moyen! Le client d’abord non ?

2026-08-07 • via Nuitee
A
ABDUL HADI • family_with_children • kw
8
Nice
Pros:

Location

Cons:

The way they calculate the bill
Two times they add thing that I didn’t take
Example breakfast and a plug
I think guest have to read their invoice carefully
ارجوا قراءه الفاتوره عند المغادره والتأكد منها

2026-08-05 • via Nuitee
E
Enrico • couple • it
8
2026-08-05 • via Nuitee
L
Liz • couple • gb
9
Pros:

Lovely hotel and grounds in a great location close to the town.

Cons:

The gardens were lovely and there’s a walk you can follow but beware, the map is not easy to follow or find the exit!

2026-07-25 • via Nuitee
E
Edwin • couple • nl
9
Fijn verblijf in een gemoedelijke sfeer
Pros:

Het ontbijt was top. De sfeer in het hotel is erg fijn. De medewerkers zijn uiterst behulpzaam. Fijn dat er een shuttle is naar het dorp of waar je wilt en weer terug.

2026-07-22 • via Nuitee
R
Roger • solo_traveller • ch
10
Very nice stay.
Pros:

Very friendly and supportive staff. Nice pool. Food excellent. Quiet.

Cons:

Nothing.

2026-07-20 • via Nuitee
K
Khaled • family_with_children • ae
10
Pros:

Everything

2026-07-20 • via Nuitee
F
Florent • family_with_children • lu
8
2026-07-19 • via Nuitee
P
Patrick • family_with_children • ch
9
2026-07-19 • via Nuitee
P
Pamela • couple • it
10
Pros:

Struttura molto bella

Cons:

Ristorante non all’ altezza

2026-07-17 • via Nuitee
A
ALAIN • couple • fr
9
établissemnent d'exception
2026-07-09 • via Nuitee
P
Pascaline • solo_traveller • fr
9
2026-07-06 • via Nuitee
M
Marko • family_with_children • ru
10
Had to leave the apartment I rented because of the horrible conditions. Found room in Hermitage and had the most amazing
Pros:

Amazing place and I was lucky to get a room same day I needed it. Special thanks to Emmanuel at the reception desk. He is amazing as a person and as a professional!

2026-07-06 • via Nuitee
S
Soraya • couple • fr
9
Séjour parfait 👍
2026-07-05 • via Nuitee
A
ARIS • solo_traveller • fr
8
Hotel de qualité , un peu old fashion , mais tout le charme de son envient environnement
Pros:

Emplacement avec vue exceptionnelle. agréable, personnel courtois, petit palace.

Cons:

Rien de particulier

2026-07-04 • via Nuitee
P
Peter • family_with_children • de
8
2026-07-01 • via Nuitee