Oaks Brisbane Aurora Suites

Hotels
Oaks Hotels & Resorts
8.5 (4045 reviews)
420 Queen Street , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
7.58
Some reviews mention dirty carpets and not enough attention to detail.
Service
9.55
Multiple reviews highlight exceptional staff friendliness and helpfulness.
Location
9.09
The hotel is centrally located with easy access to amenities and attractions.
Room Quality
8.04
Positive remarks on spaciousness and comfort, but some noted issues with cleanliness.
Amenities
8.57
Good facilities including BBQ area and river views, some amenities mentioned are lacking.
Value for Money
8.53
Good value for the location and amenities offered.
Food and Beverage
8.08
No food service provided, but nearby options available.
Overall Experience
8.55
Overall positive experiences highlighted across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:18

Property Description

Stunning Views and Convenient Location
Oaks Brisbane Aurora Suites offers breathtaking city or river views within a short walk to Queen Street Mall, ideal for both leisure and business travelers.

Luxurious Amenities
Enjoy the on-site outdoor pool, Jacuzzi, fitness centre, and barbecue facilities during your stay. The fully equipped kitchen, open-plan living area, and modern entertainment features in each apartment ensure a comfortable experience.

Prime CBD Location
Situated in Brisbane's Central Business District, the hotel is a stone's throw away from Brisbane Central Station, Eagle Street Pier, and riverside restaurants.

Ready to experience luxury and convenience at Oaks Brisbane Aurora Suites? Book your stay now!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.

To ensure the comfort and enjoyment of all guests and residents, Oaks Brisbane Aurora Suites operates a house policy that guests must agree to upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8.5
Based on 4045 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
R
Roseanne solo_traveller gb
10
Cons:

Unable to use the spa and pool after check out. Which means we didn't get to use it at all.

2026-05-23 via Nuitee
L
Laurel solo_traveller au
10
Pros:

Great location. Friendly staff that go above and beyond to accommodate your guests. I have never used the fob access to lifts before that was fun to be shown by your girls. Thankyou for having me. I highly recommend to family and friends 🧡

Cons:

No ashtray

2026-05-23 via Nuitee
M
Mark solo_traveller au
10
Amazing Aurora
Pros:

Great room, very clean, with a view of the river, only a short walk to some of the best bars and restaurants.

2026-05-23 via Nuitee
C
Chol solo_traveller au
10
2026-05-23 via Nuitee
D
David family_with_children au
10
Great views
Pros:

Excellent location. Easy access to restaurants, public transport( including thr Citycat). Walking distance to central shopping mall or take the free loop bus with the stop in the near street. Great views (50th floor!!) of the Brisbane river and cityscape.

Cons:

Nothing.

2026-05-22 via Nuitee
N
Nathan extended_group au
10
2026-05-22 via Nuitee
J
Jackson extended_group au
10
2026-05-22 via Nuitee
H
Hugh extended_group au
10
2026-05-22 via Nuitee
M
Maryam couple au
6
Stinky
Pros:

Location

Cons:

The whole hotel had the worst foul smell.
Also there were cockroaches in the kitchen of my unit.

2026-05-22 via Nuitee
M
Mackellar solo_traveller au
10
Pros:

Everything. Room was lovely & clean

2026-05-22 via Nuitee
M
Melissa extended_group nz
10
Pros:

Spacious 3-bedroom apartment with three bathrooms.

Cons:

The kitchen wasn't stoked with equipment needed to cook a meal.

2026-05-20 via Nuitee
G
Gavan extended_group au
8
Good fun. Central location was a bonus for the weekend.
Pros:

Location and size of room. Size of bathroom

Cons:

Price - Very expensive for Magic Round.

2026-05-19 via Nuitee
J
Jamie family_with_children au
9
2026-05-18 via Nuitee
L
lateesha couple au
9
2026-05-18 via Nuitee
W
William extended_group au
10
2026-05-18 via Nuitee
S
Suzi couple au
10
Perfect weekend away
Pros:

We had a fantastic stay at Oaks Aurora and would highly recommend it.
From the moment we arrived, we were looked after so well - Sharmaine at check-in was outstanding. She was incredibly friendly, welcoming, and went out of her way to help us with any questions we had. We’ve stayed in many places, and her customer service was honestly some of the best we’ve experienced.
The room itself was exceptional, with stunning views of the river that really made our stay special.
Overall, a wonderful experience - great service, great room, and we’ll definitely be back. Highly recommend!

2026-05-18 via Nuitee
P
Paul extended_group au
9
Pros:

The unit was clean and well set out , the view from the balcony was very nice

2026-05-18 via Nuitee
M
miles extended_group au
7
2026-05-18 via Nuitee
J
Jason solo_traveller au
9
2026-05-18 via Nuitee
B
Baumann solo_traveller au
6
2026-05-17 via Nuitee