Oaks Brisbane Aurora Suites

Hotels
•
Oaks Hotels & Resorts
8.5 (4195 reviews)
420 Queen Street , Brisbane , au
+61 1300 661 903

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
7.58
Some reviews mention dirty carpets and not enough attention to detail.
Service
9.55
Multiple reviews highlight exceptional staff friendliness and helpfulness.
Location
9.09
The hotel is centrally located with easy access to amenities and attractions.
Room Quality
8.04
Positive remarks on spaciousness and comfort, but some noted issues with cleanliness.
Amenities
8.57
Good facilities including BBQ area and river views, some amenities mentioned are lacking.
Value for Money
8.53
Good value for the location and amenities offered.
Food and Beverage
8.08
No food service provided, but nearby options available.
Overall Experience
8.55
Overall positive experiences highlighted across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:18

Property Description

Stunning Views and Convenient Location
Oaks Brisbane Aurora Suites offers breathtaking city or river views within a short walk to Queen Street Mall, ideal for both leisure and business travelers.

Luxurious Amenities
Enjoy the on-site outdoor pool, Jacuzzi, fitness centre, and barbecue facilities during your stay. The fully equipped kitchen, open-plan living area, and modern entertainment features in each apartment ensure a comfortable experience.

Prime CBD Location
Situated in Brisbane's Central Business District, the hotel is a stone's throw away from Brisbane Central Station, Eagle Street Pier, and riverside restaurants.

Ready to experience luxury and convenience at Oaks Brisbane Aurora Suites? Book your stay now!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.

To ensure the comfort and enjoyment of all guests and residents, Oaks Brisbane Aurora Suites operates a house policy that guests must agree to upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8.5
Based on 4195 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
B
Bel♥️♥️♥️ • solo_traveller • au
10
2026-07-25 • via Nuitee
C
Cassandra • solo_traveller • au
10
Great accommodation
Pros:

Location

2026-07-25 • via Nuitee
H
Harriet • couple • au
7
Good location
Pros:

Good location, lots of bars and cafes near by. Pool area was nice, good for a long weekend

Cons:

Bed was very uncomfortable, it was two single beds joined together and they were different heights. Towels were all stained.

2026-07-25 • via Nuitee
8
88awells • Business • Hobart, Greater Hobart, Tasmania
10
............. ..Good stay, easy booking linking flight costs through Jet Star as a package deal.........................
Pros:

Enjoyed stay, was frustrated with door danger delivery however as dasher stolen 150 dollars worth of alcohol, and was in lobby approximately 5 minutes.

Other than that great stay.

2026-07-24 • via Tripadvisor
S
sue • couple • nz
6
Cons:

Very noisy in roof and wall in kitchen, wind whistled into room from door 🚪 coming from hallway, fridge kept pouring water on to floor in kitchen, we had no Wifi, tv was basic as could only get local, bed was wonderful 😀 my pillow was lovely and soft. Staff were great , so kind in trying to get things fixed for us.

2026-07-24 • via Nuitee
V
Vicki • family_with_children • au
10
Great location. 3 bedroom unit was amazing
Pros:

Great location. The 3 bedroom unit was very spacious and stunning views

2026-07-24 • via Nuitee
K
Kay • solo_traveller • au
8
2026-07-24 • via Nuitee
D
Dean • couple • au
10
We love it there and will always be coming back
Pros:

We love coming to this property and the two amber's were amazing. We always get treated like we're special and we worked long hours and very hard and it's a really lovely feeling to get when you walk into that place and get treated like that.

2026-07-24 • via Nuitee
J
Jacquie • couple • au
10
Amber on Reception was beyond exceptional & ensured we felt right at home 😊
Pros:

Location

Cons:

Price for parking

2026-07-23 • via Nuitee
C
Cathryn • extended_group • au
9
Very enjoyable & convenient.
Pros:

Terrific views of the river. Close to nearby restaurants. easy to walk into the city centre.

Cons:

Bathroom & kitchen very acceptable, but could be getting close to a contemporary upgrade.

2026-07-23 • via Nuitee
T
Tim Manea • solo_traveller • au
8
Pros:

Location

Cons:

No extra key

2026-07-23 • via Nuitee
T
Tracy • solo_traveller • au
10
2026-07-23 • via Nuitee
J
jackiekrizmanic • Business
10
business trip
Pros:

very comfortable stay, location was very convenient to my office, nice view from the balcony, had everything I needed

2026-07-22 • via Tripadvisor
M
Marney • family_with_children • au
10
2026-07-22 • via Nuitee
D
Danielle • couple • au
9
2026-07-22 • via Nuitee
T
Theresa • couple • au
10
A city stay elevated!
Pros:

Exactly as advertised. Great location, helpful staff, wonderful views

2026-07-22 • via Nuitee
N
Nicole • couple • au
10
Cons:

Access to office to park and check in was hard to navigate.

2026-07-22 • via Nuitee
N
Nicola • solo_traveller • au
8
2026-07-22 • via Nuitee
A
Anna • couple • nz
8
Pros:

Great staff, spacious rooms, fabulous view on floor 50. Handy location, most places walkable

Cons:

Strong smell of camphor on arrival. Due an upgrade. Apartment down the corridor being renovated, no noise the 2 days we were there but protective floorings ugly (but needed). Cleaning behind furniture could be slightly better.
Booked a one bed apartment but given a 2 bed one (can’t use the other room) which meant longer walk to the bathroom.

2026-07-22 • via Nuitee
J
Jenny • extended_group • au
9
We had a great stay. Would probably stay again if in Brisbane.
Pros:

It was a very comfortable apartment in a great central area of Brisbane. Walking distance to most things

Cons:

Possibly needed some more coffee pods, dishwasher liquid etc.
Also the twin beds were in the master room and the double bed in the small room which was a bit strange.

2026-07-21 • via Nuitee