The Lakeland Kendal Hotel, Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
9 (1680 reviews)
Station Rd , Kendal , gb
+44 1539 722461

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Cleanliness issues
Lack of amenities replenishment

Categories

Cleanliness
7.83
There were multiple mentions of cleanliness issues, including stained carpets and unclean bathrooms.
Service
9.8
Staff were described as friendly and helpful despite some organizational issues.
Location
9.84
The hotel has a convenient location close to the town center and amenities.
Room Quality
8.79
Some rooms were comfortable while others needed refurbishment; mixed sentiment.
Amenities
8.82
Basic amenities were lacking in terms of replenishment and availability.
Value for Money
9.78
Guests overall felt it was good value for a budget stay.
Food and Beverage
8.33
Breakfast was good when available, but there were issues with food quality during specific meals.
Overall Experience
8.8
Mixed feelings about the stay, mostly centered on cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:46

Property Description

Historic Charm and Modern Comforts
Set in a former coaching inn, the County Hotel in Kendal offers a blend of historic charm and modern comforts. The bright and airy bedrooms provide a cosy seating area and private bathroom, with some rooms retaining original features for a touch of nostalgia.

Delicious Dining Options
Indulge in traditional meals and cooked breakfasts at the spacious dining room, which also offers full English breakfasts and a varied evening menu. Whether you're starting your day or winding down in the evening, the County Hotel ensures a delightful dining experience.

Ideal Location for Exploration
Conveniently located in the heart of Kendal, the hotel is a stone's throw away from Kendal Railway Station. Explore the picturesque Lake District, Yorkshire Dales, Lake Windermere, and Morecambe Bay, all just a short drive away.

Book your stay at the County Hotel for a perfect blend of history, comfort, and convenience.

Important information:

This property will not accommodate hen, stag or similar parties.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

9
Based on 1680 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.78
Food and Beverage: 8.33
Overall Experience: 8.8
E
Elizabeth • couple • gb
9
It was an overnight stay on our way home and it provided a well needed rest. Would certainly recommend and would stay ag
Pros:

Very central for the town. Rooms were very clean and comfortable. Staff very friendly and breakfast was excellent.

Cons:

N/A

2026-08-22 • via Nuitee
J
Julie • couple • gb
9
Great place to stay
Pros:

Great place to stay, well located and opposite the train station. Staff are fantastic.

Cons:

N/A

2026-08-22 • via Nuitee
J
Julie • solo_traveller • gb
9
Great place to stay, staff are fantastic. Great location.
Pros:

Great place to stay, staff are fantastic, so helpful. Great location and right across the road from the train station. Would highly recommend.

Cons:

N/A

2026-08-22 • via Nuitee
D
deveshin • extended_group • gb
9
Enjoyed my stay and will use again.
Pros:

The hotel was close enough to other places in the Lake District. The staff were very helpful and friendly, especially Kavir and Liz.Helped with parking and the breakfast was great. Lots of choice. Rooms were clean and tidy.Good value for money.

Cons:

Nothing.

2026-08-22 • via Nuitee
S
Sirah • family_with_children • ae
5
Nice location but hotel needs renovating very old furniture and carpet
Pros:

Location is good And Staff very friendly

Cons:

Hotel is very run down.. has extremely dirty carpets in the in the small sized rooms.. has free parking locally nearby not onsite

2026-08-22 • via Nuitee
Y
YOSUF • couple • gb
10
Pros:

Dushyant was helpful

2026-08-21 • via Nuitee
J
Joseph • solo_traveller • nz
8
Pros:

Nice room, well located.

Cons:

All ok

2026-08-21 • via Nuitee
T
Tom • solo_traveller • gb
10
2026-08-21 • via Nuitee
N
norrie • solo_traveller • gb
8
2026-08-21 • via Nuitee
B
Bhagoji • family_with_children • gb
5
2026-08-21 • via Nuitee
T
tanya • couple • gb
9
Good stay in nice hote
Pros:

Good breakfast nice room , especially bathroom

Cons:

Pillows a bit stiff for me

2026-08-21 • via Nuitee
B
Bhagoji • couple • gb
4
2026-08-21 • via Nuitee
J
Julie • solo_traveller • gb
10
I would return
Pros:

The staff werw.amazing.

Cons:

N/A

2026-08-20 • via Nuitee
A
ANOOP • family_with_children • gb
9
2026-08-19 • via Nuitee
D
Dave • couple • gb
7
2026-08-19 • via Nuitee
S
Simon • solo_traveller • gb
10
Friendly, helpful staff in a clean and comfortable hotel.
Pros:

Clean and tidy, close to the town centre.

Cons:

I have no complaints about the property.

2026-08-19 • via Nuitee
T
Timo • couple • fi
10
Hyvä sijainti keskustassa.
Pros:

Hyvä sijainti lähellä juna-asemaa. Loistava aamiainen.

Cons:

Ei moitteita.

2026-08-18 • via Nuitee
B
Bernhard • solo_traveller • de
3
Cons:

Laute wenig attraktive Strassenlage

2026-08-18 • via Nuitee
D
Dean • solo_traveller • gb
7
2026-08-18 • via Nuitee
H
Hans • couple • nl
7
Door centrale ligging veel kunnen doen
Pros:

Centrale ligging

Cons:

Bedden te zacht

2026-08-18 • via Nuitee