The Lakeland Kendal Hotel, Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
9 (1718 reviews)
Station Rd , Kendal , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Cleanliness issues
Lack of amenities replenishment

Categories

Cleanliness
7.83
There were multiple mentions of cleanliness issues, including stained carpets and unclean bathrooms.
Service
9.8
Staff were described as friendly and helpful despite some organizational issues.
Location
9.84
The hotel has a convenient location close to the town center and amenities.
Room Quality
8.79
Some rooms were comfortable while others needed refurbishment; mixed sentiment.
Amenities
8.82
Basic amenities were lacking in terms of replenishment and availability.
Value for Money
9.78
Guests overall felt it was good value for a budget stay.
Food and Beverage
8.33
Breakfast was good when available, but there were issues with food quality during specific meals.
Overall Experience
8.8
Mixed feelings about the stay, mostly centered on cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:46

Property Description

Historic Charm and Modern Comforts
Set in a former coaching inn, the County Hotel in Kendal offers a blend of historic charm and modern comforts. The bright and airy bedrooms provide a cosy seating area and private bathroom, with some rooms retaining original features for a touch of nostalgia.

Delicious Dining Options
Indulge in traditional meals and cooked breakfasts at the spacious dining room, which also offers full English breakfasts and a varied evening menu. Whether you're starting your day or winding down in the evening, the County Hotel ensures a delightful dining experience.

Ideal Location for Exploration
Conveniently located in the heart of Kendal, the hotel is a stone's throw away from Kendal Railway Station. Explore the picturesque Lake District, Yorkshire Dales, Lake Windermere, and Morecambe Bay, all just a short drive away.

Book your stay at the County Hotel for a perfect blend of history, comfort, and convenience.

Important information:

This property will not accommodate hen, stag or similar parties.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

9
Based on 1718 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.78
Food and Beverage: 8.33
Overall Experience: 8.8
J
Jenny • solo_traveller • gb
10
Pros:

Breakfast
View from some rooms are lovely
Brilliant location for the train

2026-09-19 • via Nuitee
Y
Yanson • solo_traveller • gb
8
2026-09-19 • via Nuitee
J
John • couple • gb
10
Excellent location, great staff and responsive. This is the old County Hotel and new owners are doing a great job improv
Pros:

Location excellent

Cons:

WiFi in 107 not brilliant but worked - discussed with management and it is being improved.

2026-09-17 • via Nuitee
G
Garry • solo_traveller • gb
8
2026-09-17 • via Nuitee
J
Joanne • solo_traveller • gb
5
Ok stay
Pros:

Location

Cons:

Not convinced this was the price I agreed to.
Also trying to get a message to the hotel re check in was difficult.
Also when we arrived we just wanted a drink from the bar and apparently this wasn't possible

2026-09-16 • via Nuitee
S
Stuart • solo_traveller • gb
7
2026-09-16 • via Nuitee
P
Paul • extended_group • ie
9
Centrally located hotel, very friendly and helpful staff.
2026-09-14 • via Nuitee
J
JULIE • solo_traveller • gb
8
Pros:

Very convenient for where we wanted to be, booked last minute i mean half an hour last minute!
Were very helpful and very accommodating.
The room was great nice size the bed was amazing very very large and very comfortable.

Cons:

Can't really think of anything I didn't like.

2026-09-14 • via Nuitee
M
Maria Belen • solo_traveller • gb
10
Pros:

Very clean, staff really kind and helpful.

2026-09-13 • via Nuitee
D
Deborah • couple • gb
9
Quiet and comfortable. The breakfast was great value and tasty.
Pros:

Location and attentiveness of the staff.

Cons:

A bit dated in places but overall very clean. Comfortable bed and no noise even though it’s on a busy junction.

2026-09-12 • via Nuitee
D
Deborah • couple • gb
9
2026-09-12 • via Nuitee
J
John • couple • gb
10
2026-09-12 • via Nuitee
G
Giuseppe • solo_traveller • it
10
2026-09-12 • via Nuitee
M
Michael • couple • gb
8
2026-09-11 • via Nuitee
E
Eileen • solo_traveller • gb
10
Pros:

Lots of plug sockets in the right places!

Cons:

Na

2026-09-11 • via Nuitee
S
Simon • solo_traveller • gb
5
2026-09-11 • via Nuitee
C
Chuqing • solo_traveller • se
10
Pros:

👍

2026-09-10 • via Nuitee
J
John • couple • gb
8
Pros:

No car park

Cons:

No car parking

2026-09-09 • via Nuitee
D
DIANE • solo_traveller • gb
5
2026-09-09 • via Nuitee
S
Stephen • couple • gb
8
2026-09-09 • via Nuitee