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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Babysitting/child services
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Solarium
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Hammam
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Beachfront
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Electric vehicle charging station
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Indoor pool
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Open-air bath
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Kids' club
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Nightclub/DJ
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Hot spring bath
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Indoor pool - seasonal
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Yoga classes
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Manicure
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Pedicure
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Hair Salon Services
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
Review Highlights
Categories
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Property Description
Luxury Design Hotel with Free Spa and Outdoor Pool
The Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World offers a luxurious experience with a free spa, stylish rooms featuring sea views, and a rooftop bar-terrace exclusively for adults.
International Dining and Peruvian Cuisine
Indulge in a culinary journey at Aguas de Ibiza with Alabastro Restaurant serving international dishes made from local produce and Maymanta Restaurant offering tantalizing Peruvian cuisine with show cooking.
Award-Winning Revival Spa and Fitness Center
Relax and rejuvenate at the 1500m² Revival Spa with indoor pools, saunas, and a hot tub. Enjoy unlimited access to the spa facilities and pamper yourself with a variety of massages and treatments.
Book now to experience the luxury and relaxation at Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World.
Guests may request either a double bed or twin beds, using the comments box on the booking form. However, please note that all special requests are subject to availability upon check-in.
Please note that in case of early departure, the total price of the reservation will be charged and it will be nonrefundable. Please note that date modifications after check-in are subject to hotel approval.
Please note, that the Spa is open from 10:00 to 20:00 every day. Regulations that apply to access for minors. Children aged 6 and above can access the Spa till the 15th of June 2024. They must always be accompanied by an adult. There will be a lifeguard at the time when children are allowed access.
Fitness Center for members and treatments: Opening hours: 10h - 21h. Guest Fitness Center: Opening hours: Open 24 hours. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. Please note that the payment is via the payment link ( Redsys ) our reservation department will contact the guest requiring the payment.
When booking 3 rooms or more, different policies and additional supplements may apply. Below are the conditions and characteristics of the pets that are allowed In the establishment. Any pet weighing less than 8kg will be welcome.
An additional charge of EUR 40 per pet per day applies, with the concept of a bed for the animal, food and a toy.
The pets that are admitted to the hotel are dogs and cats and are restricted to two animals per room.
The pet will not be able to stay alone in the room.
Documentation of the pet with vaccination must be presented at check-in and deworming in order.
Appropriate behavior of the pet that does not disturb the tranquility of other guests is expected. Pets must always be on a leash in common areas and they will not be able to access the pool or garden areas, the rooftop, the restaurants or the Spa area. For more information, please do not hesitate to contact the accommodations.
All paid with American Express and have a surcharge of 2.3% of the total.
The hotel reserves the right to use the rooftop or any other space within its premises for the occasional hosting of private events. We appreciate your understanding and are committed to minimizing any inconvenience.
Upon arrival at the hotel, a pre-authorization of €300.00 will be made as a deposit to cover any potential damages or incidental charges during the stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Breakfast
Cleaning, AC, employées
La
Conosco da tempo la posizione
Tutto, la stanza puzzava di fogna non funzionava aria condizionata lo staff non risponde mai al Telefono e quando gli chiedi qualcosa la fanno o male o si dimenticano di farla albergo decaduto totalmente.
Otroligt hotell med fantastisk personal! Helt fantastisk frukost!
La colazione super, un hotel comodo con molti servizi
the bedroom - the swimming pool on the rooftop
1. One evening, the valet left with our car keys. The time lost (45min.) tracking them down ruined a night out we'd spent weeks planning (during a 4-night stay in Ibiza). The hotel's only compensation? A glass of cheap sparkling wine. Shocking. Despite our repeated complaints, management, including the GM, treated the situation with complete indifference. The GM later reached out after our return promising a gesture, but nothing ever came of it. Unacceptable for a €500/night hotel.
2. the price is excessive (EUR 500/night) for what you get. We would not book there if we knew it was a room with view on a construction site.
room sizes, view from the room
power cuts during the night and alarms going off during the night, air con not working very well in the room meaning it was difficult to sleep with the weather being so hot, major water leak in room during the night meaning we had to change rooms with a young child during the night, 3 nights of no sleep. reported the water leak to staff but they said they couldnt do anything as they were the only night staff and no maintenance on call and no manager could be contacted,
We did run into a few issues during our stay — nothing I want to dwell on, because of how they were handled. Yaiza from the Guest Experience team was genuinely understanding, took our concerns seriously, and made things right without us having to push. That kind of response is rare and it’s what separates a good hotel from a great one. Cyril was also attentive and easy to deal with throughout.
Any hotel can have a smooth stay when nothing goes wrong. What matters is what happens when something does — and Aguas de Ibiza got that part right. We’d absolutely come back.
Thank you Yaiza for everything.
Het is een mooi hotel, jammer dat er niet genoeg onderhoud gepleegd wordt. Over het algemeen is het heel vriendelijk personeel. Het was onze 2 de keer dat we hier zaten, maar denk niet meer dat we terug gaan.
Het is een heel mooi hotel echter moet wel echt iets aan gedaan worden voor deze prijs. De hostess aan ontbijt had er weinig zin in haar werk, verder was het ander personeel heel vriendelijk. Het zwembad heeft onderhoud nodig, liggen veel tegels los ,scheef of kapot. Dit kan zorgen voor gevaarlijke situaties.
Lo staff senza dubbio in assoluto. Gentilissimi, efficienti ed educatissimi
I bagni un po vintage e qualche servizio rotto che poi è stato riparato
SPA was goed
Bedden enorm hard, Gordijnen konden niet helemaal dicht vanwege fout in rails. 2x gemeld, niet adequaat hersteld. Zwembad beneden matig. Geen 5 sterren waard.
The rooftop and the spa
Lage top
Ambiente schön
Zimmer Richtung Baustelle
Unsauberer liebloser Zimmer- und Roomservice
Unfreundlich mit dem Umgang der Flugzeiten - nicht 5 Sterne Hotel würdig
An OK stay, but not a 5-star experience
We stayed at Aguas de Ibiza for one night and, while there were some nice aspects to our stay, overall we didn’t feel the experience quite lived up to the hotel’s 5-star rating.
Arrival was excellent. Antonio was extremely friendly, warm and welcoming and gave us a very positive first impression.
Our room was clean and comfortable enough, although it felt rather tired in places and could benefit from some updating. The biggest issue was the air conditioning, which unfortunately wasn’t at all effective, particularly given how hot it was. We also experienced three power cuts during the night due to the rain, which resulted in multiple alarms going off. Obviously the weather and power cuts are beyond the hotel’s control, but it did make for quite a disrupted night.
Breakfast was a mixed experience. There was a great selection at the buffet and the omelette we ordered from the à la carte menu was very nice. However, we didn’t find the hostess particularly welcoming. We were also surprised that we couldn’t order a coffee and instead had to queue for one of only two coffee machines, which resulted in quite a long wait. For a 5-star hotel, I would expect table-service coffee at breakfast.
The pool area is nice, the virgin daiquiris were delicious. There were a couple of slightly odd service moments, though. We ordered olives twice and on both occasions they were cleared away after we had eaten only one or two. On a very hot day, we also asked the pool manager for an umbrella but were told no, despite there appearing to be umbrellas elsewhere that weren’t being used?
Overall, it was an OK stay in a great location with some nice elements, particularly the warm welcome on arrival, the pool and the food selection.
As above
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