Aguas de Ibiza by NCalma Hotels

Hotels
Small Luxury Hotels of the World
8.6 (1442 reviews)
Salvador Camacho 14 , Ibiza , es

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Beautiful views
Cons:
Unfriendly staff in some areas
Maintenance issues

Categories

Cleanliness
7.63
Inconsistent cleanliness with mentions of maintenance issues and water leaks.
Service
8.4
Mixed reviews on service; staff were helpful but some were unfriendly or inattentive.
Location
9.14
Well-located near beautiful beaches and local attractions.
Room Quality
8.79
Rooms are well-furnished with good views, though some amenities didn't work.
Amenities
8.92
Great pools and spa facilities, though some guests noted access issues.
Value for Money
8.08
Good value but some guests felt the restaurant was overpriced.
Food and Beverage
9.13
Outstanding breakfast and dining options.
Overall Experience
8.7
Overall enjoyable stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:33

Property Description

Luxury Design Hotel with Free Spa and Outdoor Pool

The Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World offers a luxurious experience with a free spa, stylish rooms featuring sea views, and a rooftop bar-terrace exclusively for adults.

International Dining and Peruvian Cuisine

Indulge in a culinary journey at Aguas de Ibiza with Alabastro Restaurant serving international dishes made from local produce and Maymanta Restaurant offering tantalizing Peruvian cuisine with show cooking.

Award-Winning Revival Spa and Fitness Center

Relax and rejuvenate at the 1500m² Revival Spa with indoor pools, saunas, and a hot tub. Enjoy unlimited access to the spa facilities and pamper yourself with a variety of massages and treatments.

Book now to experience the luxury and relaxation at Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World.

Important information:

Guests may request either a double bed or twin beds, using the comments box on the booking form. However, please note that all special requests are subject to availability upon check-in.

Please note that in case of early departure, the total price of the reservation will be charged and it will be nonrefundable. Please note that date modifications after check-in are subject to hotel approval.

Please note, that the Spa is open from 10:00 to 20:00 every day. Regulations that apply to access for minors. Children aged 6 and above can access the Spa till the 15th of June 2024. They must always be accompanied by an adult. There will be a lifeguard at the time when children are allowed access.

Fitness Center for members and treatments: Opening hours: 10h - 21h. Guest Fitness Center: Opening hours: Open 24 hours. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. Please note that the payment is via the payment link ( Redsys ) our reservation department will contact the guest requiring the payment.

When booking 3 rooms or more, different policies and additional supplements may apply. Below are the conditions and characteristics of the pets that are allowed In the establishment. Any pet weighing less than 8kg will be welcome.

An additional charge of EUR 40 per pet per day applies, with the concept of a bed for the animal, food and a toy.

The pets that are admitted to the hotel are dogs and cats and are restricted to two animals per room.

The pet will not be able to stay alone in the room.

Documentation of the pet with vaccination must be presented at check-in and deworming in order.

Appropriate behavior of the pet that does not disturb the tranquility of other guests is expected. Pets must always be on a leash in common areas and they will not be able to access the pool or garden areas, the rooftop, the restaurants or the Spa area. For more information, please do not hesitate to contact the accommodations.

All paid with American Express and have a surcharge of 2.3% of the total.

The hotel reserves the right to use the rooftop or any other space within its premises for the occasional hosting of private events. We appreciate your understanding and are committed to minimizing any inconvenience.

Upon arrival at the hotel, a pre-authorization of €300.00 will be made as a deposit to cover any potential damages or incidental charges during the stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1442 reviews
Cleanliness: 7.63
Service: 8.4
Location: 9.14
Room Quality: 8.79
Amenities: 8.92
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.7
R
Rebecca couple gb
9
We loved this hotel, the short walk into town was perfect and just what we wanted. The pool area is beautiful and quiet.
Pros:

Loved the location, very clean and well maintained

Cons:

Some of the hospitality staff were abrupt and rude

2026-07-03 via Nuitee
M
Matt Baker solo_traveller gb
6
An OK hotel
Pros:

Located by the marina where there are some excellent restaurants

Cons:

The hotel felt a bit tired and the reception staff didn't seem to care that much

2026-07-01 via Nuitee
M
Marina solo_traveller gb
4
Wouldn’t stay again - it was ok
2026-07-01 via Nuitee
C
Christopher couple gb
10
Was a great hotel highly recommend
Pros:

Everything

Cons:

Nothing

2026-06-30 via Nuitee
D
Dan extended_group gb
8
Amazing hotel and would definately reccomend to others.
Pros:

The hotel room was amazing - beautiful decor and very well thought out. The overall hotel was a very nice and the facilities were great. The hotel rooftop pool, bar & resturant were amazing with great views from every table.

Cons:

Parasols not sturdy and would eityher fall over or be leaning to one side constantly.

2026-06-29 via Nuitee
F
Fabrizia family_with_children it
9
2026-06-28 via Nuitee
S
Stephanie family_with_children ie
6
Good location, but would not stay again.
Pros:

Walkable from lots of nice restaurants in the evening. Nice cabanas by the pool, which was lovely for our family (though a shortage of umbrellas when cabanas are unavailable, which is not ideal with young kids). The rooftop was nice, as was the rooftop restaurant and food. Nice fresh fruit selection at breakfast. The kids club was nice and our daughter enjoyed the crafts.

Cons:

The rooms were not set up for families (no bathtub, no proper sink to wash bottles or laundry). The service was overall ok but the people who let us down really ruined it for us (especially one actively unfriendly waitress, but also a “concierge” who texted us ahead of our trip to say he’d be there to help with whatever we needed, and then never responded to texts, very slow service by the pool). We did not love that tips were included in everything we bought, and then we got poor service (with a line for us to leave an extra tip!). Everything was over priced for what it was, and would recommend just going out to one of the many lovely restaurants close-by for better quality and price). Both treadmills in the gym stopped working mid-run every single time my husband or I used them during our stay (despite us letting staff know each time that the machine malfunctioned).

2026-06-28 via Nuitee
T
Terence couple gb
6
2026-06-28 via Nuitee
L
Laura couple it
5
Pros:

La colazione

Cons:

Pulizia delle camere completamente assente ( camera piena di formiche e con odore di fogna prove interne dalla doccia )
In più ci hanno perso le valigie per un intero pomeriggio e le hanno ridate la sera alle ore 22 facendoci annullare anche una cena

2026-06-28 via Nuitee
H
helen family_with_children gb
7
good but not amazing
Pros:

The spa was good. The pool and area was good. Breakfast was ok but not in any way as good as other 5 star hotels.
Reception staff such as Gabriel were really excellent- cannot say the same about any others....

Cons:

helpfulness of staff at reception
breakfast
aircon dodgy
didnt know there was a spa until 30 mins before departure as not been told anything about facilities and not even on website about hot/cold plunge etc

2026-06-25 via Nuitee
A
Ambra family_with_children al
10
2026-06-25 via Nuitee
C
Claire couple gb
10
Superb hotel in a great location
Pros:

Modern, tasteful, great breakfast selection, comfortable rooms, Diptyque products.

Cons:

Nothing

2026-06-22 via Nuitee
B
Brunette couple je
10
2026-06-22 via Nuitee
K
Katrina extended_group nl
9
2026-06-21 via Nuitee
H
Henri extended_group nl
10
Fantastic
Pros:

Heerlijke kamers

2026-06-21 via Nuitee
A
Alexander couple de
2
Würden wir nicht noch einmal buchen.
Pros:

Reinigungskräfte machen einen guten Job.

Cons:

Personal z.T. nichts für ein 5-Sterne-Ressort. Servicekräfte z.T. unfreundlich und überfordert. Hotel als solches hat die besten Zeiten hinter sich und befindet sich inmitten von Baustellen, Vorsicht hier auch vor Baulärm. Wir hatten zudem Schimmel im Bad, der schon länger vorhanden war und keinem auffiel. Guest Management unprofessionell. Frühstück kein 5-Sterne-Erlebnis. Diskussionen mit den Kellnern am Pool da der QR-Code mit dem Menü andere Preise aufwies als die haptisxje Variante, die teurer war, man zwang und die teueren Preise zu bezahlen, räumte aber ein, dass die QR-Codes an den Tisch veraltet sind, wurden aber nie dennoch nicht entfernt. Alles in allem würden wir jedem empfehlen sich zweimal zu überlegen dort zu übernachten, da die Bilder auf Booking nicht der Unterkunft entsprechen. Lustig ist auch, dass Urlauber in solch einem Ressort schon morgens alle Liegen mit ihren Handtüchern reservieren.

2026-06-21 via Nuitee
A
Anastasija extended_group lv
8
Great place for a family holiday
Pros:

The staff and the overall service have been extraordinary!
We especially enjoyed availability of a concierge who helped us book all the best places around the island.
Briekfast was extraordinary!

Cons:

The place is very family oriented, a bit further away from all the active Ibiza Life.

2026-06-19 via Nuitee
L
Lauren couple gb
6
We had a lovely time because we chose to ignore all the disappointing elements to the hotel but we were disappointed by
Pros:

I liked the facilities but everything was very tired and needed refurbishing given the rating of the hotel and how much we paid.

Cons:

It didn’t look like the photos anymore. We also mentioned on booking and on arrival that it was our honeymoon and none of the staff did anything to celebrate this. A simple note in the room or a complimentary drink would have been nice. The attention to detail overall was poor.

2026-06-18 via Nuitee
T
Trini family_with_children es
10
Mejor imposible
Pros:

Todo, es alucinante. Especialmente el personal!

2026-06-17 via Nuitee
M
Martijn extended_group nl
9
2026-06-17 via Nuitee