Staybridge Suites Milwaukee Airport South by IHG

Hotels
•
Staybridge Suites
7.6 (193 reviews)
9575 South 27th Street , Franklin , US
+1 414-761-3800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff
Convenient location
Included breakfast
Parking available
Spacious, comfortable suites
Grill/social area
Cons:
Hot tub broken / hot tub jets not working
Pool issues (too cold or pool room too hot)
In-room appliance problems (stove/fireplace not working) and missing/dirty kitchenware
Noise from neighboring units (dishwasher) and difficulty controlling room temperature
Unresponsive or rude front desk interactions and double charge incident
Breakfast cleared early despite guests remaining

Categories

Cleanliness
8.2
Multiple reviewers called the hotel and rooms very clean; isolated issues reported with dirty dishes in a suite and towels left outside, but overall housekeeping is viewed positively.
Service
8
Staff are frequently described as polite and helpful and responded quickly to requests for many guests, though there are notable service failures (unreturned calls, rude front desk interaction, inconsistent room service for linens/towels).
Location
9.2
Location repeatedly praised as convenient and close to attractions (including a baseball field); accessibility and proximity are clear strengths.
Room Quality
6.5
Rooms are comfortable and spacious for many guests, but there are multiple functional issues noted (stove/fireplace not working, noisy neighboring units, problems controlling temperature, missing/damaged kitchenware).
Amenities
5.5
Amenities receive the most criticism: hot tub broken or jets not working, pool too cold or pool room too hot, and suite kitchens lacking basic pans/utensils or microwave until late — several guests frustrated by amenity failures.
Value for Money
6.8
Mixed value perception: included breakfast and parking are positives, but guests reported being charged twice, felt pricing could be high for the time of year, and service lapses reduced perceived value.
Food and Beverage
8
Breakfast was consistently described as good and a nice included perk, though coffee quality was poor and staff sometimes started clearing food early.
Overall Experience
8.6
Overall impressions are generally positive thanks to cleanliness, friendly staff, location, and included breakfast, but recurring issues with amenities, occasional rude/unresponsive staff interactions, and in-room maintenance problems tempered guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Fully Equipped Kitchens and DVD Players
Staybridge Suites Milwaukee Airport South offers rooms with all the comforts of home, including fully equipped kitchens and DVD players. Perfect for extended stays or cozy movie nights in.

Convenient Amenities
From flat-screen cable TVs and free Wi-Fi to a hot tub, gym, and theater room, this hotel has everything you need for a relaxing stay. Enjoy breakfast, barbecue facilities, and even a convenience store on-site.

Ideal Location
Located just 7 miles from General Mitchell International Airport and within easy reach of popular attractions like Boerner Botanical Gardens and downtown Milwaukee, Staybridge Suites is the perfect choice for your next visit to Franklin, Wisconsin.

Book your stay at Staybridge Suites Milwaukee Airport South now for a memorable and comfortable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Location

Guest Reviews

7.6
Based on 193 reviews
Cleanliness: 8.2
Service: 8
Location: 9.2
Room Quality: 6.5
Amenities: 5.5
Value for Money: 6.8
Food and Beverage: 8
Overall Experience: 8.6
A
Aaron • family_with_children • us
6
Pros:

The room set up and kitchenette. The contented breakfast was good

Cons:

We were not able to control our room temperature at all! It was hot all night. The pool was cold and the hottub was broke.

2026-10-26 • via Nuitee
C
Cintrón • family_with_children • us
8
Pros:

Loved location. Handy to all the places we needed to go.

Cons:

Furniture, decor, etc. Is showing it's age.

2026-10-23 • via Nuitee
D
Darlene • couple • us
8
location was convenient, hotel was clean, employees pleasant and available
Pros:

Everything was fine, the second night, kept hearing consistent noise for about an hour at midnight, if I had to guess it was the room next to us using their dishwasher. Couldnt sleep as noise was loud enough to wake us as bed is on the shared wall.

Cons:

Per haps it would be wise to alert patrons about noise and to be aware of this when using dishwasher in unit

2026-10-12 • via Nuitee
A
Ashley • couple • us
1
Cons:

Tried calling multiple times with no response and still no follow up

2026-09-18 • via Nuitee
J
Jennifer • family_with_children • us
8
I would stay at this property again
Pros:

Very comfortable room and great inclued breakfast

Cons:

Hot tub wasn’t working and fireplace in room didn’t work.

2026-09-15 • via Nuitee
R
Randy • solo_traveller • us
5
Pros:

Parking, location, breakfast selection, room itself was clean, price

Cons:

Our suite had a kitchen. There were 3 set of dishes, most of the plates were dirty. There were 2 pots, no pans, knives were dull, no sponge or kitchen rag for cleanup, no oil for cooking, no utensils for cooking on the stove top and no microwave until one was randomly brought in toward the end of our stay.

We never received or were asked if we wanted room service for linens/towels/trash during our 6 night stay. I began piling used towels and bagged trash outside our door and it stayed there often up to 24 hours before removal. When we asked the front for new towels, they were adamant the old ones be returned first when they had already been set outside the door and sometimes already picked up.

Breakfast selection was good. Staff often began putting the majority of food away as early as 9:05 when breakfast was set to end at 9:30, even with lots of guests in the breakfast area still.

Hot tub jets did not function properly.

2026-09-07 • via Nuitee
J
Javier • couple • us
10
2026-09-07 • via Nuitee
T
Terry • couple • us
10
It was a wonderful stay!! So many little perks and conveniences making it ideal. Thank you!!
2026-09-02 • via Nuitee
S
Somogji • solo_traveller • us
10
2026-09-01 • via Nuitee
C
Catrina • couple • us
1
It was nice it was clean but I don’t like the fact I was charged twice and never refunded and that the front desk person
Pros:

It was ok
I was charged twice and never refunded

Cons:

The front desk clerk was rude and ignoring us

2026-08-27 • via Nuitee
H
Hodge • solo_traveller • us
10
Pros:

The staff was polite, my room was clean, and anything we asked for they got for us right away.

Cons:

N/A

2026-08-27 • via Nuitee
N
Nikol • solo_traveller • us
9
A welcoming and friendly place to spend some time in Milwaukee.
Pros:

Very friendly and helpful staff, able to answer all my questions. The social was a nice touch. I loved that I had a little place for my family to grill and enjoy a meal. The suite was spacious. Very clean. Comfortable bed. Nice touch to have a full breakfast.

Cons:

Pool room was uncomfortably hot. We tried swimming, but the air was so hot and humid that we felt woozy. Coffee was pretty bad. It was fairly pricey, but maybe that was just because of the time of year.

2026-08-12 • via Nuitee
L
lauren • solo_traveller • us
3
Pros:

Right next to baseball field

Cons:

Stove didnt work. Staff was unhelpful
People did not respect the quiet hours

2026-07-23 • via Nuitee
5
536hollya • Family • Columbia City, Indiana
2
Absolutely Awful Stay – Unsafe for Families and Terrible Management
Pros:

Our stay at this Staybridge Suites was an absolute nightmare. We checked into a dirty room, and to make matters worse, housekeeping never bothered to clean the room once during our entire stay. This is definitely not a great hotel for a family with small children trying to sleep. The noise levels were completely out of control. The guests in the room directly above ours were incredibly loud, and on another night, there was a massive, disruptive gathering out in the yard that kept everyone awake. When we brought these issues to the staff, hotel management completely refused to do anything about it. To top it all off, the General Manager, Vee Vee, was extremely rude and disrespectful when we tried to address our concerns. Save your money and take your family elsewhere—the lack of basic cleanliness, zero noise control, and hostile management make this place completely unacceptable.

2026-07-20 • via Tripadvisor
M
Malcolm • family_with_children • us
5
It was a decent stay but not a great one.
2026-07-13 • via Nuitee
K
Kathryn • family_with_children • us
10
2026-07-13 • via Nuitee
D
Donna • solo_traveller • us
1
Pros:

Coffee

Cons:

The second shift desk staff was rude and un-helpful.

2026-07-06 • via Nuitee
R
ronnie • solo_traveller • us
9
2026-06-23 • via Nuitee
M
Mary • couple • us
8
2026-06-18 • via Nuitee
M
Michael • couple • us
7
Nice facility, needs housekeeping in common area, good breakfast selection.
Pros:

Nice property, good location
Good breakfast

Cons:

No early check-in available
Common area housekeeping was lacking
Yipping dog in the room adjacent to ours

2026-06-15 • via Nuitee