Sheraton Shanghai Pudong Riverside

Hotels
•
Sheraton
8.2 (140 reviews)
No.2288 Pudong Avenue, Pudong District , Shanghai , CN
+86 21 5852 6666

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Luxury accommodations
Helpful staff
Cons:
Cleanliness issues
Location too far from center

Categories

Cleanliness
7.75
Several complaints about cleanliness; some rooms not up to standard.
Service
8.75
Overall decent service, but with some negative experiences reported.
Location
8.05
Far from city center, but serene and private surroundings.
Room Quality
8.75
Luxury and spacious rooms, generally very comfortable.
Amenities
8.25
Good amenities, but some noted the need for renovation.
Value for Money
8.35
Good value considering the facilities offered.
Food and Beverage
7.25
Mixed reviews on the food quality; some items served cold.
Overall Experience
8.45
Overall enjoyable stay despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:09

Property Description

Luxurious Accommodation with Stunning Views
Sheraton Shanghai Pudong Riverside offers a prime location in Shanghai, just a short distance from iconic landmarks like the Shanghai World Financial Centre and Jin Mao Tower. The hotel boasts a fitness centre, indoor pool, and a variety of dining options including a restaurant and bar. Guests can enjoy spacious rooms with modern amenities, some with breathtaking city views.

Convenient Services and Multilingual Staff
With free private parking, room service, and daily breakfast options, guests are well taken care of at Sheraton Shanghai Pudong Riverside. The multilingual staff, fluent in Mandarin and English, ensures a seamless stay for international travelers.

Nearby Attractions and Easy Airport Access
Explore nearby attractions such as the Oriental Pearl Tower and Shanghai New International Expo Centre, or indulge in retail therapy at the Superbrand Shopping Mall. With the Shanghai Hongqiao International Airport just 24 km away, your journey to and from the hotel is convenient and stress-free.

Ready to experience luxury and convenience in Shanghai? Book your stay at Sheraton Shanghai Pudong Riverside now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Location

Guest Reviews

8.2
Based on 140 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.05
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.35
Food and Beverage: 7.25
Overall Experience: 8.45
K
KIYOMI • solo_traveller • jp
6
2026-09-06 • via Nuitee
Иманбеков • couple • kg
10
2026-08-28 • via Nuitee
M
Marina • family_with_children • ru
10
2026-08-24 • via Nuitee
Y
Ying • family_with_children • at
10
außergewöhnlich schön
Pros:

außergewöhnlich

Cons:

nichts

2026-08-20 • via Nuitee
M
Mohamed • solo_traveller • eg
10
2026-08-16 • via Nuitee
Z
Zaid • couple • iq
10
Pros:

جيد جداً أعاود النزول الية

2026-07-20 • via Nuitee
H
hong • solo_traveller • ge
9
2026-07-13 • via Nuitee
A
Artur • couple • pl
10
2026-07-12 • via Nuitee
A
Arshyn • couple • kz
10
2026-06-30 • via Nuitee
N
Nguyet Lan • solo_traveller • fr
7
Pros:

Décevant pour ce retour d'une nuit pour une escale d'une dizaine d'heures

Cons:

Nous avions bénéficié d'un upgrade par leur programme fidélité BonVoy Marriott la chambre était grande mais je pense qu'il n'avait probablement pas eu le temps de la préparer correctement car pleine de poussière et ça sentait l'humidité. Les accessoires dans la SdB étaient au stricte minimum : Brosse à dents et dentifrice.
Le check-out était quelque peu mouvementé qui se trouvait stressée par la demande de plusieurs clients et n'était clairement pas aimable.

2026-06-29 • via Nuitee
O
Ozenbayev • solo_traveller • kz
10
2026-06-28 • via Nuitee
H
HUANG • solo_traveller • tw
9
Pros:

早餐自助食豐富

Cons:

隔音稍差

2026-06-28 • via Nuitee
Y
YEN YUNG • solo_traveller • tw
8
2026-06-26 • via Nuitee
N
Nguyet Lan • solo_traveller • fr
10
Pros:

Hôtel un peu excentré des centres touristiques mais offre un confort plutôt bien, personnel aimable.

Cons:

Tout était bien. Sauf peut-être la pression de l'eau dans la douche qui peut faire durer un peu plus

2026-06-22 • via Nuitee
E
Ema • solo_traveller • br
10
Pros:

Food and room

Cons:

Time for transit in town

2026-06-21 • via Nuitee
H
Hamadullah • couple • pk
10
2026-06-21 • via Nuitee
I
IBRAHIM • solo_traveller • tr
9
2026-06-18 • via Nuitee
A
AKTAŞ • extended_group • tr
8
2026-06-12 • via Nuitee
錦登 • couple • tw
9
2026-06-06 • via Nuitee
E
Elizabeth • solo_traveller • my
7
Poor 5 star hotel which is not in a great location.
Pros:

The room was large and the bed very comfortable. Cleanliness was good and amenities were fine.

Cons:

Surprisingly for a Sheraton, this hotel did not have a lobby lounge bar. There is a cafe which does also serve alcohol, but it is a very sad and miserable place with very surly staff.
Dealing with front desk staff was hit and miss - some were helpful, one was exceedingly unhelpful.
Housekeeping was not great - they started early and made a lot of noise but then didn't clean my room before I returned at 3pm.
The location is not great for tourists in Shanghai. The bund and the French Concession are at least 30 minutes away by car.

2026-06-02 • via Nuitee