Hampton Inn & Suites Mystic

Hotels
Hampton Inn
8.8 (1028 reviews)
6 Hendel Drive , Mystic , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Weak wifi
Pillows were lumpy
No daily housekeeping
Some safety concerns with amenities

Categories

Cleanliness
8.3
Mixed reviews on cleanliness, some noted old smells and dust.
Service
9.3
Overall positive comments about the friendly and helpful staff.
Location
9.3
Many guests appreciated the convenient location near attractions.
Room Quality
8.3
Some complaints about room odors and outdated conditions.
Amenities
8.8
Positive feedback regarding amenities, though some safety issues noted.
Value for Money
8.8
Many feel it offers decent value, but some concerns regarding pricing.
Food and Beverage
8.8
Positive remarks about breakfast options but limited choice noted.
Overall Experience
8.8
General satisfaction but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:23

Property Description

Luxurious Accommodations
Experience comfort and convenience in our guestrooms equipped with high-speed internet access and flat-screen TVs.

Convenient Amenities
Take advantage of our business center, exercise room, and indoor pool during your stay for a productive and relaxing visit.

Nearby Attractions
Explore the Museum of America and the Sea, the Henry B. DuPont Preservation Shipyard, and the Mystic Aquarium just a short distance away.

Book your stay at Hampton Inn & Suites Mystic for a memorable experience in Mystic, Connecticut.

Important information:

The age requirement at this property it is 21Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Guest Reviews

8.8
Based on 1028 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
O
Oglesby family_with_children us
10
2026-08-28 via Nuitee
J
Joseph couple us
1
2026-08-27 via Nuitee
R
Regina extended_group us
10
Pros:

Clean and updated

2026-08-26 via Nuitee
K
Katsumata solo_traveller us
8
2026-08-25 via Nuitee
W
William solo_traveller us
7
Needs a upgrade
Pros:

Location close to all attractions. Breakfast was good. Coffee good. Gym was good. Pool was nice.

Cons:

The pillows on bed were uncomfortable. One elevator was out the whole time we were there and someone told me it was out for fiur weeks and the housekeeper told us it was out for a week. Had to wait longer to get from our room. The ac in our room had a smell like old feet. The shower doors were nice, but while taking a shower the doors would open and the water would go all over the floor.

2026-08-24 via Nuitee
K
Kelli solo_traveller us
10
2026-08-24 via Nuitee
H
Heidi family_with_children us
10
2026-08-23 via Nuitee
L
Lorene couple us
10
2026-08-23 via Nuitee
C
Christine couple us
9
2026-08-22 via Nuitee
D
Diana extended_group us
10
Very happy overall.
Pros:

Room was very clean and comfortable. Nice assortment for breakfast.

Cons:

There wasn't a fan in the bathroom, which I found odd.

2026-08-22 via Nuitee
C
Crystal solo_traveller us
10
We love staying here
Pros:

The breakfast. The cute little coffee, tea, and hot chocolate setup. Staff was very friendly

Cons:

The pool had so much chlorine! There were actually soapy bubbles when you splashed. Not for me, but the kids loved it!

2026-08-11 via Nuitee
B
Belinda family_with_children us
10
2026-08-04 via Nuitee
R
Rivka family_with_children il
9
2026-08-04 via Nuitee
M
Monica solo_traveller no
8
2026-08-04 via Nuitee
Z
ZHILIANG couple cn
8
2026-08-03 via Nuitee
J
Jose Daniel family_with_children us
9
Everything you need to visit Mystic with kids to have convenience in one place.
Pros:

Room: Good space to sleep with a toddler, with a sink to clean your cooler. Sofa bed was comfy to chill for some time and watch TV.

Breakfast: it was very complete, with eggs, omelet, bagels and coffee included in the rate

Overall not a romantic place, but a very family accommodating place if traveling with small kids.

Cons:

I didn't like that one elevator was not functioning and we didn't to wait a bit to get on the elevator, and that the system was down when I arrived at the property.

But, these were minor details given that in perspective these minor details did not disrupt our stay in any meaningful way.

2026-08-03 via Nuitee
J
john couple us
10
Excellent
Pros:

Great location for us. Room was clean and decorated decently. Bed was awesome, mattress, sheets, pillows fantastic. The climate control in the room worked great. Very quiet there and.no Guests slammed their door coming or going.

Cons:

The television lineup stinks. Most reading this probably have a Netflix account, I do not. Without an account Makes watching television painful.

2026-07-23 via Nuitee
E
Ellen extended_group us
8
I only stayed overnight but it was good.
Pros:

Breakfast was awesome!

2026-07-22 via Nuitee
H
Henry family_with_children us
8
Pros:

Staff very responsive

Cons:

Layout and lighting of the room could have been more convenient

2026-07-20 via Nuitee
K
Kathleen family_with_children us
10
It was very nice.
Pros:

It was clean, the reception desk clerks were very nice. Breakfast was included.

Cons:

I thought the price was a little high.

2026-07-19 via Nuitee