Hampton Inn & Suites Mystic

Hotels
•
Hampton Inn
8.8 (1006 reviews)
6 Hendel Drive , Mystic , us
+1 860-536-2536

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Weak wifi
Pillows were lumpy
No daily housekeeping
Some safety concerns with amenities

Categories

Cleanliness
8.3
Mixed reviews on cleanliness, some noted old smells and dust.
Service
9.3
Overall positive comments about the friendly and helpful staff.
Location
9.3
Many guests appreciated the convenient location near attractions.
Room Quality
8.3
Some complaints about room odors and outdated conditions.
Amenities
8.8
Positive feedback regarding amenities, though some safety issues noted.
Value for Money
8.8
Many feel it offers decent value, but some concerns regarding pricing.
Food and Beverage
8.8
Positive remarks about breakfast options but limited choice noted.
Overall Experience
8.8
General satisfaction but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:23

Property Description

Luxurious Accommodations
Experience comfort and convenience in our guestrooms equipped with high-speed internet access and flat-screen TVs.

Convenient Amenities
Take advantage of our business center, exercise room, and indoor pool during your stay for a productive and relaxing visit.

Nearby Attractions
Explore the Museum of America and the Sea, the Henry B. DuPont Preservation Shipyard, and the Mystic Aquarium just a short distance away.

Book your stay at Hampton Inn & Suites Mystic for a memorable experience in Mystic, Connecticut.

Important information:

The age requirement at this property it is 21Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1006 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
J
john • couple • us
10
Excellent
Pros:

Great location for us. Room was clean and decorated decently. Bed was awesome, mattress, sheets, pillows fantastic. The climate control in the room worked great. Very quiet there and.no Guests slammed their door coming or going.

Cons:

The television lineup stinks. Most reading this probably have a Netflix account, I do not. Without an account Makes watching television painful.

2026-07-23 • via Nuitee
E
Ellen • extended_group • us
8
I only stayed overnight but it was good.
Pros:

Breakfast was awesome!

2026-07-22 • via Nuitee
H
Henry • family_with_children • us
8
Pros:

Staff very responsive

Cons:

Layout and lighting of the room could have been more convenient

2026-07-20 • via Nuitee
K
Kathleen • family_with_children • us
10
It was very nice.
Pros:

It was clean, the reception desk clerks were very nice. Breakfast was included.

Cons:

I thought the price was a little high.

2026-07-19 • via Nuitee
E
Emily • family_with_children • us
9
Great property… hard beds!
Pros:

Great location! There’s a Dunkin next door! Very clean and nice hotel! Kids loved the pool. The room was large and updated. Breakfast was great as well!

Cons:

The bed…. Hard as a rock. My back was killing me. Small pillows. I was using two of them and felt like I had no support.

2026-07-13 • via Nuitee
M
Moniz • solo_traveller • us
9
Pros:

Clean , quiet , and everyone was pleasant !!

Cons:

Would have liked more pillows . We stayed in the same room as last year and the toilet wasn't working well again . We think it should be replaced .

2026-07-07 • via Nuitee
M
mattoR8301DV • Family
10
This is How Hotels Should Be
Pros:

This is a great example of what staying in a hotel should look like. Nothing particularly extraordinary but absolutely zero complaints. Staff was friendly, rooms were spotless, pool was great (great hours too), logged into our own streaming services on the TV (and auto-logged out after checkout), nice shower heads, and a really awesome complimentary breakfast. Stayed for a night to visit the aquarium and couldn't have asked for more from this place.

2026-07-06 • via Tripadvisor
K
Kathy • extended_group • us
8
Very bad upon arrival, room was great
Pros:

Room was great! Had the king plus Murphy bed room and it was a great space- could use some direction on how the bed works but loved the pocket doors.

Cons:

We arrived late- probably 10:00 pm and there was a commotion outside of the entrance- a person in an electric car parked in the yellow lines of a handicapped spot to charge his car. A older person yelled at him to move bc he had tried to park there earlier and hotel management told him he had to move. He has COPD and was having a hard time breathing. This took some time to decipher what was happening all the while I was trying to get in the building bc the self check in device recognized me but would not proceed farther to unlock the door and we just wanted to get our luggage in the building and move away from the screaming. After knocking on the door repeatedly and calling the phone number, a manager opened the door and let us in, apologized. Really not the best start of our stay. We stay at Hampton inns all the time- hotel of choice but I am not a fan of the self check in- not good when it is late at night, in an unfamiliar area and there is trouble and you want to get somewhere safe

2026-07-06 • via Nuitee
J
Jeremy • solo_traveller • us
8
Pros:

Great location, helpful staff

Cons:

Our air conditioner didn't work well but the staff quickly looked into it and moved us to another room

2026-07-06 • via Nuitee
K
Kathy • family_with_children • it
9
Great location. The staff is super helpful.
2026-07-06 • via Nuitee
J
John • couple • us
10
2026-07-06 • via Nuitee
M
McLean • couple • gb
9
Lovely room for competative price
Pros:

Cracking big room, very comfortable and clean. Friendly reception and restaurant staff. Good price for size and standard of room. Location a little bit out of downtown Mystic but not too far.

Cons:

Breakfast was so-so..

2026-07-04 • via Nuitee
B
Bence • family_with_children • us
10
2026-07-01 • via Nuitee
D
Danny • couple • us
7
2026-06-24 • via Nuitee
D
David • couple • bb
8
2026-06-23 • via Nuitee
P
Patricia • couple • us
9
Hotel was clean and staff was helpful. Room was a good size.
Pros:

Room was large and very clean. Staff was friendly and helpful.

Cons:

Breakfast could have been better. Sausage was overcooked. Scrambled eggs should be a choice everyday if one does not like western omelets (our first morning).

2026-06-19 • via Nuitee
I
Isabelle • solo_traveller • us
10
2026-06-15 • via Nuitee
A
Adrian • couple • il
8
2026-06-14 • via Nuitee
J
JAMES • couple • us
5
Newer location needs work
Pros:

The location was ideal for our plans.

Cons:

Our first room was freezing and staff gave instructions for the thermostat. When the temperature did not moderate, a staff member came to correct the thermostat. When we returned from dinner at 10 pm, the room was still freezing and I complained to the same staff member. We were offered a new room and told there would be a "credit" on our bill. We switched rooms after 10 pm with no instructions for the operation of the handicapped automatic window drapes. We stayed for two nights and, upon departure, no credit was shown on our bill.

2026-06-14 • via Nuitee
K
Kelly • solo_traveller • us
10
Clean, close to everything, but a bit of a splurge.
Pros:

The staff was so friendly, the room was clean and a good size. The location was perfect! Close to town without being right in the middle of all the craziness. Everything about the hotel itself was beautiful!

Cons:

It was a bit expensive, and I expected more than a sink, mini fridge, and coffee in the kitchen for the price.

2026-06-11 • via Nuitee