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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Family rooms
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Luggage storage
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Express check-in/check-out
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Allergy-free room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Offsite parking discounted rates available
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Internet access
Review Highlights
Categories
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Property Description
Historical Building with Spacious Grounds
Grainger House Hotel provides accommodation in a charming grade 2 listed historical building set amidst 2 acres of beautiful lawns and trees.
Well-Appointed Rooms and Amenities
Guests can enjoy a private room with options for en-suite facilities or shared bathrooms with complimentary toiletries. Each room features a welcome tray with tea, coffee, and more, as well as access to a modern lounge area with a coffee machine and large TVs.
Convenient Location and Access
Conveniently located less than 2 miles from the city centre and train station, with easy access to Newcastle Airport. Guests can utilize the on-site amenities including free parking, ironing room, Rijo Coffee machine, and complimentary WiFi throughout the property.
To experience these offerings and more, book your stay at Grainger House Hotel now.
Please note that standard rooms are cost effective, so some of the facilities are not included like Bath Towels etc.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is not possible).
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Pets
Pets are not allowed.
Location
Guest Reviews
Nothing
Room was full of dead wasps on the window sill on the floor in the bathroom.
Room was freezing!
No tv remote asked for one had to ring back up as they forgot eventually one was brought up at gone 1am when I was asleep so woke us up!.
Only to find it was for a JVC tv not samsung!
Shower was disgusting absolute filth!
Suppose u get what u pay for will NEVER stay here again.
Staff miserable as sin.
Webs everywhere room not cleaned properly at all.
X
X
Not much
The state of the building and the room also it was not clean and the grounds were disgusting
The overall stay was not bad, however, the WiFi connectivity was way poor. Moreover hearing was not functional
Friendly efficient staff and good value price
TV not working
Nothing, it was absolutely abysmal. If I hadn’t of been with my husband there is no way I would have stayed there.
Everything was awful, the room was tiny, really grotty, we warned our friends that we would likely be murdered in the night.
Good value for money bus stop in to city centre outside of hotel
Meeting people
Room for improvements
Nothing
Filthiness
Cold
Smells
Its worse than a prison cell
The shower doors were caked with brown dirt, stuck there for ages.
Table coffee stains, dusty, carpets with fluff and thick dust and dirt.
No curtains on window.
Location and looks nice on the outside.
Last morning staff were amazing, however the first day was not a great experience.
Firstly, regarding the £10 deposit, I only had a £20 note and was told quite adamantly that no change was available, which made things awkward on arrival.
In the room, there were no hangers or coffee cups provided, although there were tea and coffee facilities with a kettle available. Thankfully I checked the kettle before use, as the inside was brown and did not appear clean.
The room overall was quite dusty. I initially thought it might just be me, but over the two days I could hear someone a few rooms away repeatedly sneezing as well.
There also appeared to be black mould in the corners of the shower, along with cobwebs and a spider in the bathroom, which gave the impression the room had not been cleaned thoroughly.
Nothing
Everything
The historic character of the hotel & its good location
The hotel was dirty and badly maintained. The furniture was in poor condition and there were no bedside lights. There was a crowb of intimidating people at reception and the coffe machine didnt work. The room was very cold. There were some unsavoury looking characters staying in the hotel.
Access
Poor Wifi
Arrived at the hotel approximately 18:00 on 16th May. I have to admit that the grounds resembled a refuse tip
1 towel only, no tea, coffee, milk or sugar, no thermostat on radiator, mattress was uncomfortable and no chair, or remote for TV
Nothing
Place was not clean. No heating. Not enough cups for people in room curtains didn't open. Smelled of damp and mould.
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