Hampton Inn & Suites by Hilton Walla Walla

Hotels
•
Hampton Inn
9 (412 reviews)
1531 Kelly Place , Walla Walla , US
+1 509-525-1398

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Variety of food options
Cons:
Uncomfortable beds
Odor in carpets
Room cleanliness issues
Noise from HVAC

Categories

Cleanliness
8.58
Overall feedback indicated cleanliness but some concerns with odor and stains in sheets.
Service
9.55
Guests consistently praised staff friendliness and efficient service.
Location
9.59
Convenient location with easy access to local activities.
Room Quality
7.54
Multiple complaints about uncomfortable beds and insufficient room space.
Amenities
9.07
Good amenities like coffee bar and parking, though some improvements noted.
Value for Money
8.53
Value perception varied but mostly in line with hotel standards.
Food and Beverage
9.58
Breakfast and evening cookies received positive remarks.
Overall Experience
9.55
Many guests expressed enjoyment and likelihood of return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:10

Property Description

Modern Accommodations
Hampton Inn & Suites by Hilton Walla Walla offers contemporary rooms with flat-screen TVs, air conditioning, and free toiletries. Some rooms even feature a cozy seating area and a fridge for added convenience.

Leisure Facilities
Guests can enjoy a refreshing dip in the seasonal outdoor pool, unwind in the hot tub, or stay active at the fitness centre. The sun terrace and shared lounge provide perfect spots to relax and socialize.

Convenient Amenities
Start your day with a delicious breakfast offering buffet, continental, and vegan options. For business travelers, there's a well-equipped business centre, and a snack bar is available for quick bites. Car hire services and proximity to outdoor activities make it an ideal choice for all types of travelers.

Book now for a memorable stay at Hampton Inn & Suites by Hilton Walla Walla.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 412 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 7.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
O
Orjan • couple • us
7
It was what I expect from a Hampton Inn and the location was the reason we stayed there.
Pros:

Breakfast was OK.
Room was standard hotel room and clean. The temperiwent up and down with bursts of loud A/C
Location was very good for us since we spent the days playing golf at the Country Club.

Cons:

The A/C was very loud.

2026-09-14 • via Nuitee
S
Samantha • solo_traveller • us
9
Pros:

Beautiful location. Facilities were very clean. Halls where a little loud late at night. Did struggle sleeping. But thats very common for me when staying at hotels. Would recommend having bed rails for littles since the beds are un-moveable. My 3 year old rolled off the king size bed in her sleep. Thankfully she was okay. But definitely was a lot of commotion and a big scare at 4 AM. She goes with me everywhere and its the first time its happened. So no fault on anyone's end. Things happen.

Cons:

Nothing I can think of. Was a great stay.

2026-09-09 • via Nuitee
G
Geri • couple • us
8
Ok. Nothing amazing.
Pros:

Location great. Breakfast ok. Not great.

Cons:

It’s just louder than other hotels. You can hear people walking around.
Staff not available at front desk.
Breakfast staff very nice and cleaning services were very competent and nice.

2026-09-08 • via Nuitee
K
Karen • family_with_children • us
10
Great option for traveling families
Pros:

The breakfast was great, with many fresh fruit options as well as other healthy breakfast options, unlike what we've experiences as several other similarly priced facilities. The facility was clean and comfortable.

2026-09-03 • via Nuitee
C
Cheryl • couple • us
7
2026-08-22 • via Nuitee
J
Joyful Embrace Doula • solo_traveller • us
6
Pros:

Location was good

Cons:

Staff was rude and hot tub wasn’t open which was one of the amenities we chose the hotel for!

2026-08-19 • via Nuitee
B
Beth • couple • us
10
Very comfortable bed and room was exceptional
Pros:

Beds were very comfortable felt like you were sleeping on a cloud

Cons:

Front desk check in clerk was a little rude and not friendly at all
Ice machine on 3 rd floor not working with a strange note to wait 4 hours for it to get cold enough to make ice nite looked old and was torn so was it working ?

2026-08-17 • via Nuitee
C
Cheryl • couple • us
8
2026-08-17 • via Nuitee
N
NJevie • Friends getaway
10
Walla Walla getaway
Pros:

Hampton Inn Walla Walla was a great home base for our girls’ wine weekend. The hotel is clean, comfortable, and easy to get in and out of between tastings. Staff were welcoming, breakfast was solid, and the rooms were quiet after a full day out. It’s close to wineries and downtown, making it super convenient for a quick, relaxing getaway. EXCELLENT outdoor hot tub that was great for unwinding in the evening. They also had an outdoor pool that is open seasonally.

Would definitely stay again for another trip.

2026-08-14 • via Tripadvisor
M
Melissa • family_with_children • us
10
Very comfortable stay; would stay again
Pros:

The hotel feels new and modern. The rooms are nicely decorated and very comfortable. There is a nice fitness room, a pool, and a hot tub. The breakfast is adequate with some hot options. Staff is very friendly.

Cons:

The room could have been a bit less expensive.

2026-08-09 • via Nuitee
M
Madeline • family_with_children • us
10
Staff was very helpful and accommodating even with technology issues. Manager has been great!
Pros:

Very clean beds, bathroom & the pool.

Cons:

There was just some sticky random spots in the carpet so I definitely had to keep my shoes or slippers on most of the time.

2026-08-03 • via Nuitee
K
Kimberly • family_with_children • us
2
2026-07-25 • via Nuitee
H
Hannah • couple • us
10
2026-07-24 • via Nuitee
D
Dustin • solo_traveller • us
10
2026-07-19 • via Nuitee
J
Jill • solo_traveller • us
10
Pros:

Close to everything in walla Walla

Cons:

No laundry

2026-07-18 • via Nuitee
C
Caroline • couple • us
10
2026-07-17 • via Nuitee
B
brittanyjD4586ME • Family
2
TERRIBLE customer service
Pros:

Well, we never actually stayed here due to the TERRIBLE reception at the front desk by Odalys.

We attempted to check in early by 2 hours. Odalys was quick to say check in was at
4pm and would call if the room became available earlier. I asked if we could upgrade to an available room and without checking her computer, Odalys said that wasn’t an option.

I then asked if we could use the pool prior to the room being ready because it was 90+ outside and we were traveling with our child and she again said they couldn’t do that due to liability.

Which, 5 nights prior, we stayed at a Hilton hotel in Portland that checked us in early AND said we could use the pool even if the room wasn’t ready.

My husband ended up going back inside and got the room refunded by the other front desk person Dylan, all while Odalys had Massive attitude and ZERO customer service abilities.

We ended up at another nearby hotel with MUCH BETTER front desk customer service. Odalys also stated that they didn’t have availability due to a local wildfire. I asked the front desk at La Quinta if they also had limited availability due to the wildfires and he said most people had already gone back home and was even able to upgrade our room.

In the end, customer service speaks VOLUMES to me, and as long as Odalys works at this hotel, I would choose any other hotel nearby.

2026-07-16 • via Tripadvisor
Y
yuval • couple • il
10
2026-07-13 • via Nuitee
K
Kelly • solo_traveller • us
9
2026-07-07 • via Nuitee
W
Westhoff • family_with_children • us
6
Cons:

We stayed for 8 days and our room was only cleaned once.

2026-07-07 • via Nuitee