Eastin Grand Hotel Saigon

Hotels
Eastin Hotels & Residences
8.7 (2041 reviews)
253 Nguyen Van Troi , Ho Chi Minh City , vn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Polite and courteous staff
Clean and spacious rooms
Excellent amenities
Cons:
Inconsistency in service response
Location may not be ideal for all

Categories

Cleanliness
8.59
Rooms were clean and well-kept with lovely decor.
Service
8.56
Staff was polite and courteous, although some inconsistencies were noted.
Location
8.6
Convenient to the airport, though a bit far from the city center.
Room Quality
9.05
Rooms are spacious, well-equipped, and luxurious with great decor.
Amenities
9.08
Excellent facilities including a nice pool, gym, and good breakfast.
Value for Money
8.54
The hotel offers great value for the quality of stay.
Food and Beverage
8.59
Breakfast buffet had ample variety, providing good options.
Overall Experience
8.56
A very good hotel with a couple of areas for service improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:45

Property Description

Luxurious Accommodation with Premium Amenities

State-of-the-Art Facilities: The Eastin Grand Hotel Saigon is centrally located and offers a range of top-notch facilities including an outdoor swimming pool, a well-equipped fitness centre, and a relaxing day spa.

Elegant and Modern Rooms: The well-appointed rooms feature modern designs, full-length windows with city views, and amenities like a flat-screen TV, minibar, and personal safe. Unwind with a cup of tea or coffee after a busy day in the city.

Diverse Dining Options: Indulge in a variety of culinary experiences at the hotel's dining venues. From hearty buffet breakfasts at Café Saigon to Chinese favorites at Tung Garden, there's something for every palate.

Experience luxury and convenience at Eastin Grand Hotel Saigon - book your stay now for an unforgettable experience!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. Please note that hotel may contact the cardholder for verification purposes.

Shuttle bus service to airport and city center is available on request with a fixed schedule. Guests who wish to utilize the service are required to contact the tour desk or reception at least 2 hours in advance.

Please note that guest must provide valid credit card for pre-authorization upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for VND 950,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2041 reviews
Cleanliness: 8.59
Service: 8.56
Location: 8.6
Room Quality: 9.05
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.56
B
Bernard family_with_children au
9
Loved the breakfast travelling with a family of 6. Staff were excellent!
Pros:

Excellent breakfast and pool.

Cons:

A little dated for a 5 Star hotel, the rooms need an update.

2026-07-23 via Nuitee
F
Frank solo_traveller de
9
Sehr gutes Hotel für Geschäftsreisen
Pros:

Schönes un sauberes Zimmer mit echten Arbeitsplatz. Sehr vielfältige Frühstück, sehr nettes Personal, alles prima.

Cons:

Alles OK.

2026-07-21 via Nuitee
T
TOSHIYA couple jp
10
到着直後に休息がとれた
Pros:

空港から近い。設備が整っており部屋も清潔。

Cons:

特になし

2026-07-21 via Nuitee
D
David Malka solo_traveller il
10
Pros:

Beautiful spacious hotel
large and beautiful room
Good breakfast
Excellent very helpful staff

Cons:

none

2026-07-20 via Nuitee
P
PHUOC solo_traveller us
10
Good
Pros:

This hotel is excellent

Cons:

Location and excellent staff

2026-07-19 via Nuitee
H
Hamish extended_group nz
7
A bit fancy for us but best pool in all our Vietnam travels
Pros:

Close to airport

Cons:

Staff weren’t as friendly as the rest of Vietnam

2026-07-18 via Nuitee
Y
yuan solo_traveller cn
7
整体来说也还可以,但是比预期有点差距最重要的是,感觉房间的设施设备有点不吻合这一个价位。同时,那个在浴缸里的淋浴也是让人感觉很突兀。
Pros:

房间是比较大的,工作人员也都能尽力提供帮助。

Cons:

设施设备比较陈旧,感觉很潮湿。地面总是有湿气,床单感觉也不是很干爽,有一种霉霉的味道。

2026-07-14 via Nuitee
C
Chin Liang solo_traveller tw
10
2026-07-13 via Nuitee
S
Stuart extended_group gb
10
2026-07-11 via Nuitee
A
Amanda solo_traveller au
10
2026-07-09 via Nuitee
K
Kenichi solo_traveller jp
8
2026-07-05 via Nuitee
P
Pranada couple ph
10
Pros:

Room upgrade
Massage /spa service

2026-07-03 via Nuitee
N
Niklaus couple ch
7
Not sure if we'll come back again
Pros:

This was already our tenth or so visit. Overall, the hotel still offers a decent value for the price.

Cons:

After so many visits, a small gesture—like a “hello, welcome back”—would have been nice.
Unfortunately, the entire pool area has now been designated a non-smoking zone; there isn’t even a smoking area. So guests have to take the elevator down and walk through the entire hotel lobby in their swimsuits to get to the smoking area in front of the hotel.

2026-06-30 via Nuitee
H
Hải couple vn
10
Rất hài lòng
Pros:

Địa điểm thuận lợi cho xe ô tô đậu, đón xe taxi dễ, gần bệnh viện Tâm Anh nơi gia đình thường xuyên khám bệnh.
Nhân viện lịch sự, phòng rất sạch sẽ, sang trọng.
Ăn sáng ngon, cà phê ngon.

Cons:

tôi chưa gặp phải trong lần lưu trú vừa rồi

2026-06-29 via Nuitee
A
Alan solo_traveller gb
8
Pros:

Nice room, very good bathroom. The staff were extremely friendly and helpful. Breakfast was varied and to a high standard.

2026-06-29 via Nuitee
G
Gajjar family_with_children in
9
2026-06-29 via Nuitee
T
Trang couple au
9
Pros:

Very clean, so many small shop a round very comfortable

2026-06-24 via Nuitee
T
TEX extended_group th
9
I always stay here at least 3 times per year
Pros:

very good breakfast! Best Location-not far from airport

Cons:

No more smoking area at the open swimming pool

2026-06-18 via Nuitee
L
Liudmyla couple kh
10
2026-06-16 via Nuitee
L
Liam couple sg
8
Very comfortable stay with nice breakfast. Would stay here again.
Pros:

Nice room and good value located very well near airport with 20mins taxi to district 1.

Cons:

no view from the frosted windows in room. Therefore room felt dark.

2026-06-15 via Nuitee