Eastin Grand Hotel Saigon

Hotels
•
Eastin Hotels & Residences
8.7 (2033 reviews)
253 Nguyen Van Troi , Ho Chi Minh City , vn
+842838449222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Polite and courteous staff
Clean and spacious rooms
Excellent amenities
Cons:
Inconsistency in service response
Location may not be ideal for all

Categories

Cleanliness
8.59
Rooms were clean and well-kept with lovely decor.
Service
8.56
Staff was polite and courteous, although some inconsistencies were noted.
Location
8.6
Convenient to the airport, though a bit far from the city center.
Room Quality
9.05
Rooms are spacious, well-equipped, and luxurious with great decor.
Amenities
9.08
Excellent facilities including a nice pool, gym, and good breakfast.
Value for Money
8.54
The hotel offers great value for the quality of stay.
Food and Beverage
8.59
Breakfast buffet had ample variety, providing good options.
Overall Experience
8.56
A very good hotel with a couple of areas for service improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:45

Property Description

Luxurious Accommodation with Premium Amenities

State-of-the-Art Facilities: The Eastin Grand Hotel Saigon is centrally located and offers a range of top-notch facilities including an outdoor swimming pool, a well-equipped fitness centre, and a relaxing day spa.

Elegant and Modern Rooms: The well-appointed rooms feature modern designs, full-length windows with city views, and amenities like a flat-screen TV, minibar, and personal safe. Unwind with a cup of tea or coffee after a busy day in the city.

Diverse Dining Options: Indulge in a variety of culinary experiences at the hotel's dining venues. From hearty buffet breakfasts at Café Saigon to Chinese favorites at Tung Garden, there's something for every palate.

Experience luxury and convenience at Eastin Grand Hotel Saigon - book your stay now for an unforgettable experience!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. Please note that hotel may contact the cardholder for verification purposes.

Shuttle bus service to airport and city center is available on request with a fixed schedule. Guests who wish to utilize the service are required to contact the tour desk or reception at least 2 hours in advance.

Please note that guest must provide valid credit card for pre-authorization upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for VND 950,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2033 reviews
Cleanliness: 8.59
Service: 8.56
Location: 8.6
Room Quality: 9.05
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.56
P
Pranada • couple • ph
10
Pros:

Room upgrade
Massage /spa service

2026-07-03 • via Nuitee
N
Niklaus • couple • ch
7
Not sure if we'll come back again
Pros:

This was already our tenth or so visit. Overall, the hotel still offers a decent value for the price.

Cons:

After so many visits, a small gesture—like a “hello, welcome back”—would have been nice.
Unfortunately, the entire pool area has now been designated a non-smoking zone; there isn’t even a smoking area. So guests have to take the elevator down and walk through the entire hotel lobby in their swimsuits to get to the smoking area in front of the hotel.

2026-06-30 • via Nuitee
A
Alan • solo_traveller • gb
8
Pros:

Nice room, very good bathroom. The staff were extremely friendly and helpful. Breakfast was varied and to a high standard.

2026-06-29 • via Nuitee
G
Gajjar • family_with_children • in
9
2026-06-29 • via Nuitee
H
Hải • couple • vn
10
Rất hài lòng
Pros:

Địa điểm thuận lợi cho xe ô tô đậu, đón xe taxi dễ, gần bệnh viện Tâm Anh nơi gia đình thường xuyên khám bệnh.
Nhân viện lịch sự, phòng rất sạch sẽ, sang trọng.
Ăn sáng ngon, cà phê ngon.

Cons:

tôi chưa gặp phải trong lần lưu trú vừa rồi

2026-06-29 • via Nuitee
T
Trang • couple • au
9
Pros:

Very clean, so many small shop a round very comfortable

2026-06-24 • via Nuitee
T
TEX • extended_group • th
9
I always stay here at least 3 times per year
Pros:

very good breakfast! Best Location-not far from airport

Cons:

No more smoking area at the open swimming pool

2026-06-18 • via Nuitee
L
Liudmyla • couple • kh
10
2026-06-16 • via Nuitee
N
NguyenHuuDuc • extended_group • vn
10
Cons:

Everything at the hotel was very good. The only issue is that the hotel has carpeted floors, and over time the carpet can develop a damp or musty smell. I understand that this is very difficult to fix, so I do not have any complaint about it, and I truly sympathize with the owner/investor. I would definitely come back if I have the chance!

2026-06-15 • via Nuitee
L
Liam • couple • sg
8
Very comfortable stay with nice breakfast. Would stay here again.
Pros:

Nice room and good value located very well near airport with 20mins taxi to district 1.

Cons:

no view from the frosted windows in room. Therefore room felt dark.

2026-06-15 • via Nuitee
Q
Quyen • couple • vn
10
2026-06-15 • via Nuitee
N
NguyenHuuDuc • extended_group • vn
10
Cons:

Everything at the hotel was very good. The only issue is that the hotel has carpeted floors, and over time the carpet can develop a damp or musty smell. I understand that this is very difficult to fix, so I do not have any complaint about it, and I truly sympathize with the owner/investor. I would definitely come back if I have the chance!

2026-06-15 • via Nuitee
N
NguyenHuuDuc • extended_group • vn
9
Cons:

Everything at the hotel was very good. The only issue is that the hotel has carpeted floors, and over time the carpet can develop a damp or musty smell. I understand that this is very difficult to fix, so I do not have any complaint about it, and I truly sympathize with the owner/investor. I would definitely come back if I have the chance!

2026-06-15 • via Nuitee
M
Maria Jaila • family_with_children • ph
8
Definitely will stay again.
Pros:

Big and cozy.

Cons:

Far from places but near the airport.

2026-06-13 • via Nuitee
I
Ismo • family_with_children • fi
10
2026-06-13 • via Nuitee
H
Hari Krishnan • solo_traveller • in
8
2026-06-11 • via Nuitee
H
Hiếu • family_with_children • vn
9
2026-06-08 • via Nuitee
S
Susan • couple • gb
10
A safe haven.
Pros:

We were there when the Iran/Trump event happened. We had to stay 10days longer than scheduled. Whilst it was traumatic, the hotel staff were beyond helpful. We had to get new Visas, legal matters, medicines etc.
Management and staff all exceptional. Thank you so much.

Cons:

Nothing

2026-06-06 • via Nuitee
O
Ohad • solo_traveller • il
10
2026-06-01 • via Nuitee
T
Thương • extended_group • vn
8
2026-05-27 • via Nuitee