Hotel Loma Real

Hotels
8.8 (255 reviews)
Carretera Costera 200 km 244 , Tapachula , mx

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Service
Cleanliness
Food quality
Room comfort
Amenities
Cons:
Slow service
Maintenance issues
Hot water availability

Categories

Cleanliness
8.44
Mentioned as clean but had issues like lack of hot water and room cleaning delays.
Service
9.01
Service was noted as friendly but had some delays and issues with attention.
Location
8.75
General sentiment was positive, though some reviews noted maintenance issues.
Room Quality
8.8
Rooms described as comfortable and spacious but had some concerns about amenities.
Amenities
8.93
Several amenities were praised, including a beautiful pool and acceptable pet policy.
Value for Money
8.49
Decent value considering the positive aspects, but some improvements needed.
Food and Beverage
8.74
Food was generally praised but received some complaints about service speed.
Overall Experience
9.21
Overall a positive experience with many enjoyable aspects despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:13

Property Description

Luxurious Accommodations
Indulge in our modern rooms featuring plasma-screen TVs, free Wi-Fi, and comfortable bedding options.

Scenic Dining Experience
Enjoy a culinary journey at El Cafetal restaurant with delicious Mexican and regional dishes while taking in panoramic views of the city.

Relaxation and Recreation
Unwind by the outdoor pool, stay active in the gym, or sip on cocktails at the bar with stunning night views.

Experience the perfect blend of comfort and convenience at Hotel Loma Real. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    Wired internet is available in the business centre and costs MXN 52.53 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 420 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 255 reviews
Cleanliness: 8.44
Service: 9.01
Location: 8.75
Room Quality: 8.8
Amenities: 8.93
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 9.21
B
Betsy • family_with_children • gt
8
2026-07-03 • via Nuitee
H
Hermann • couple • ca
7
Placer
Pros:

Mucho ruido sobre todo en la primeras horas del día

Cons:

Que me dieron una habitación y luego me cambiaron a otra cuando ya tenía dos reservaciones y en ningún momento fui notificado al entrar

2026-06-30 • via Nuitee
H
Hermann • couple • ca
7
Placer
Pros:

Buen ambiente

Cons:

Que me cambiaron de una habitación a la otra y no fui avisado a la hora de entrar

2026-06-30 • via Nuitee
D
Dorly • solo_traveller • us
10
Pros:

Great and kind people

Cons:

Good environment and clean rooms

2026-06-23 • via Nuitee
F
Flores • solo_traveller • mx
6
Pros:

La vegetación

Cons:

La poca sensibilidad del personal para atender a adultos mayores.
Además, realizaron cobros injustificados, o sea, me hicieron cargos de más.

2026-06-17 • via Nuitee
O
Otto • family_with_children • gt
9
Excelente
Pros:

Excelente desayuno y comodidad de las instalaciones.

2026-06-16 • via Nuitee
D
Dennis • family_with_children • gt
9
Muy buen lugar recomendable
Pros:

El desayuno excelente en general todo muy bien

Cons:

nada de que pueda quejarme

2026-06-09 • via Nuitee
R
Rosa • couple • us
10
2026-06-08 • via Nuitee
G
Girl • family_with_children • mx
7
2026-06-02 • via Nuitee
D
de León • couple • gt
9
Excelente
Pros:

Buen lugar

Cons:

Nada

2026-05-29 • via Nuitee
G
Georgina Paola • solo_traveller • mx
10
Maravilloso, esta increíble
Pros:

El hotel es hermoso, muy comodo, las personas en el restaurante fueron sumamente amables, mi papá usa muletas y el baño le pareció accesible y agradable, la alberca es muy linda, se la pasaron muy bien

Cons:

Que el check in sea hasta las 30pm, otros hoteles te permiten entrar a las 12 pm

2026-05-28 • via Nuitee
L
Luis Fernando • couple • gt
9
Es una buena opción
Pros:

La piscina y la comida del menú

Cons:

La habiatacion olía a humedad

2026-05-11 • via Nuitee
C
castro • family_with_children • mx
10
Pros:

X

Cons:

Todlo

2026-05-06 • via Nuitee
M
MONICA • extended_group • gt
10
2026-05-06 • via Nuitee
V
Valentina • couple • us
10
2026-05-05 • via Nuitee
A
Arellano • couple • gt
10
2026-05-04 • via Nuitee
N
Norma Yurit • solo_traveller • mx
10
Pros:

La vegetación que rodea al hotel

2026-05-02 • via Nuitee
N
Nelson • solo_traveller • gt
10
2026-04-30 • via Nuitee
A
Alberto • solo_traveller • gy
9
2026-04-26 • via Nuitee
G
Giambattista • solo_traveller • gt
9
2026-04-20 • via Nuitee