Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Nice pool
Helpful staff
Variety in breakfast
Cons:
Poor reception service
Dated rooms
Some amenities need renewal

Categories

Cleanliness
7.94
Some concerns raised about the condition of the carpet in the room.
Service
8.61
Staff was generally described as pleasant and helpful.
Location
8.45
Multiple reviews praised the hotel location, calling it convenient.
Room Quality
7.9
Some rooms were described as dated and needing renovation.
Amenities
8.43
The swimming pool and breakfast were highlighted positively.
Value for Money
8.39
Overall quality aligns well with expectations for a 4-star hotel.
Food and Beverage
8.44
Breakfast received high praise, although one restaurant was noted as disappointing.
Overall Experience
8.21
Mixed but generally positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:19

Property Description

Scenic Hilltop Location
Nestled amidst the lush rainforests of Borneo, this resort offers a tranquil escape with stunning views and a serene ambiance.

Diverse Dining Options
Indulge in a gastronomic adventure with 4 unique restaurants serving delectable dishes ranging from local delicacies to international cuisine.

Recreational Activities Galore
From tennis and squash to karaoke nights, this hotel provides a plethora of activities for guests to unwind and enjoy their stay.

To experience the best of nature and luxury, book your stay at this tropical paradise now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDK

Location

Guest Reviews

8.3
Based on 2376 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.21
A
Alison • family_with_children • my
10
2026-10-14 • via Nuitee
M
Martina • couple • it
7
2026-10-11 • via Nuitee
A
Alain RIVAL • solo_traveller • fr
9
Best place in Sandakan.
Pros:

An old fashion hotel with good service anf perfect cleanliness.

Cons:

Nothing

2026-10-11 • via Nuitee
A
Alessandra • couple • it
7
2026-10-11 • via Nuitee
J
Jon • couple • es
9
2026-10-10 • via Nuitee
D
Dave • couple • nl
7
Okay
Pros:

Personeel is ontzettend vriendelijk

Cons:

Het hotel moet echt opgeknapt worden, In het zwembad veel ontbrekende tegeltjes

2026-10-10 • via Nuitee
S
Sarah • couple • nz
10
Outstanding!
Pros:

We loved everything. Our room was ready 3 hours early so we checked in and then had the pool to ourselves for a couple of hours. Pool is gorgeous. Rooms were spacious and very comfortable. Staff were so lovely. We left early to catch a bus so missed the breakfast that was included. The staff arranged a free packed breakfast for us to take.

Cons:

Nothing. Loved it all!

2026-10-09 • via Nuitee
P
Ponnudurai • couple • my
9
2026-09-17 • via Nuitee
P
Paul • couple • gb
7
2026-09-17 • via Nuitee
L
Linda • solo_traveller • de
10
2026-09-14 • via Nuitee
D
Daniel • couple • es
3
Evitar este hotel
Pros:

La piscina llena de niños que no te permitía relajarte, era como si se accediera a la piscina sin necesidad de estar alojado.
Igualmente en el comedor que no te dejan cenar excepto en la zona piscina bajo la lluvia, cuando se lo dices al personal se ríen de ti en tu cara y les da exactamente igual.

Cons:

Tuvo su belleza quizás hace 20/30 años, ahora es un anticuado hotel, sucio, con personal grosero que te hace sentir mal en todo momento. No volvería nunca más a este hotel.

2026-09-12 • via Nuitee
V
Verena • solo_traveller • au
5
Pros:

It had a great pool

Cons:

It could be a beautiful resort but it us outdated and the breakfast buffet was simple.

2026-09-10 • via Nuitee
V
Valeria • couple • it
9
Ottimo hotel a Sandakan
Pros:

Siamo rimasti qui una sola notte ma l’hotel è molto bello, camera spaziosa, piscina, colazione abbondante

2026-09-09 • via Nuitee
P
Paul • couple • au
8
Nice hotel, just outside the city.
Pros:

Lovely property with a great pool and friendly staff.

Cons:

It’s approximately 2km away from the city. Less than 5 minutes and 6MYR in a Grab.

2026-09-08 • via Nuitee
M
MOHAMMAD AMIN BIN DAHLAN • solo_traveller • my
10
2026-09-06 • via Nuitee
C
Cherryll • extended_group • nl
9
Ruim opgezet resort. Personeel was super behulpzaam!
Pros:

Kamer is ruim. Zwembad is heerlijk! En het eten in het restaurant was top.

Cons:

Niet iets op aan te merken.

2026-09-06 • via Nuitee
J
Jacqueline • solo_traveller • au
10
Much needed relief from the heat. Pool is amazing
2026-09-05 • via Nuitee
J
Jia Yin • couple • my
7
Ideal family oriented gateway.
Pros:

Great choice for family with young children.

Cons:

Everything was fine but furniture are starting to show signs of wear and tear.

2026-09-05 • via Nuitee
J
Julyan • solo_traveller • jp
8
2026-09-04 • via Nuitee
B
Barbara • couple • it
10
Assolutamente da valutare
Pros:

Abbiamo dormito solo una notte. Posizione strategica vicino all’aeroporto di Sandakan; si può raggiungere con l centro anche a piedi (15 min.) e comodissima per raggiungere il molo dove partono le escursione per Turtle Island. Camera e bagno ampie e pulite. Piscina esterna ok anche se non siamo riusciti ad utilizzarla. Abbiamo cenato al Bistrot interno molto bene e a prezzi contenuti. Colazione ok anche se più portate salate che non dolci (d’altronde siamo solo noi italiani che amiamo i dolci 😂).

Cons:

n/a

2026-09-03 • via Nuitee