Hotel Plaza

Hotels
9.1 (810 reviews)
Via Fuorimura N.3 , Sorrento , IT
+39 081 878 2831

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Odor issues in some bathrooms
Rooms on the smaller side

Categories

Cleanliness
8.31
Some reviews mentioned cleanliness positively; however, negative comments about odor were noted.
Service
9.78
Consistently praised for excellent, friendly service from staff.
Location
9.82
The location received high praise for convenience and accessibility.
Room Quality
8.77
Room quality was generally good with mentions of comfort and cleanliness.
Amenities
9.3
Amenities were well-received, especially the breakfast spread and rooftop area.
Value for Money
8.26
Some reviews indicated the price might be high for the room size.
Food and Beverage
9.31
Breakfast options were positively highlighted, though some wished for more variety.
Overall Experience
9.28
Overall experience mostly positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:28

Property Description

Luxurious Accommodation
Hotel Plaza, nestled in the heart of Sorrento, offers modern rooms with top-notch amenities like flat-screen TVs and air conditioning. Some rooms even feature private balconies for a stunning view. The complimentary toiletries and hairdryer in the private bathrooms ensure a comfortable stay.

Convenient Location
Situated near Piazza Tasso and just 200 meters from the Circumvesuviana Railway Station, Hotel Plaza provides easy access to the town's main attractions. Guests can explore nearby restaurants, bars, shops, and public transport options, making it a perfect choice for travelers looking to immerse themselves in the local culture.

Relaxation and Leisure
Guests can unwind on the furnished deck or take a refreshing dip in the inviting pool, adding a touch of luxury to their stay. With free Wi-Fi throughout the property, Hotel Plaza ensures guests stay connected during their visit.

Book your stay at Hotel Plaza now for a memorable experience in Sorrento!

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

9.1
Based on 810 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.82
Room Quality: 8.77
Amenities: 9.3
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 9.28
D
Daniela • extended_group • it
9
Pros:

Pulito efficiente staff cordiale

Cons:

Amenities

2026-10-30 • via Nuitee
F
F Maud • couple • ca
10
2026-10-28 • via Nuitee
E
ERIC • solo_traveller • us
9
A cozy boutique hotel located in the heart of Sorrento with wonder rooftop and service.
Pros:

The location, the rooftop, and the services were wonderful. The staff at the rooftop and breakfast made our stay memorable.

Cons:

The room was smaller than expected, the soap in the bathroom room was almost empty, and only provided one bottle of water per stay. I think the hotel should have provided one bottle per day, not per stay.

2026-10-27 • via Nuitee
K
Kathy • extended_group • us
10
Pros:

Location was great, the breakfast was great! The staff were so helpful and personal in their approach! Would highly recommend it

2026-10-23 • via Nuitee
A
Albert • couple • us
10
Modern, lovely hotel in the heart of Sorrento.
Pros:

The hotel was centrally located which was wonderful. Breakfast excellent with fun and knowledgeable wait staff.

Cons:

Staff at front desk not knowledgeable concerning buses and trains.

2026-10-17 • via Nuitee
C
Claire • couple • ie
10
Brilliant
Pros:

Food and location excellent, staff very helpful and friendly

2026-10-15 • via Nuitee
K
Kmiec • extended_group • us
10
Fantastic Location, Modern Rooms, and Incredible Staff!
Pros:

The rooms were modern, clean, and comfortable. The staff was incredibly friendly and provided great recommendations for local sights and restaurants. I would definitely stay at the Hotel Plaza again and highly recommend it!

Cons:

Nothing comes to mind. We had an excellent stay!

2026-10-09 • via Nuitee
A
Alexia • couple • au
10
Pros:

The location was brilliant, but the staff were what really made our stay. Samantha, Rosa and the entire breakfast team were absolutely fantastic — so warm, welcoming and genuinely hospitable. Starting each morning with them was such a lovely part of our stay and always put us in a good mood.

2026-09-15 • via Nuitee
J
Jevi Vije • couple • br
9
Pros:

Cafe da manha muito bom, Quarto super confortável, chuveiro e WC em geral otimo !

2026-09-11 • via Nuitee
A
Ara • couple • us
9
2026-09-09 • via Nuitee
L
Lisa • couple • au
10
Exceptional hotel and close to everything
Pros:

Fantastic location and beautiful contemporary interior

Cons:

Everything was perfect

2026-09-09 • via Nuitee
A
Armand • solo_traveller • il
6
Pros:

service of the staff and location

Cons:

room too small and.no view from our room.
very close if the buulding of the neighbors
breakfast we dont have array of choses.

2026-09-08 • via Nuitee
I
Irina • couple • no
10
Pros:

Good location, friendly and helpful staff.

2026-09-07 • via Nuitee
F
Fiona • solo_traveller • ie
10
Back To Sorrento
Pros:

The location, the staff and the overall offering of the hotel.

Cons:

Nothing

2026-09-06 • via Nuitee
M
Michel • couple • fr
9
Nous aurions aimé rester plus longtemps
Pros:

Emplacement, accueil, service, petit-déjeuner, piscine bar

Cons:

Rien

2026-09-01 • via Nuitee
R
Rachel • couple • us
10
Pros:

Hotel Plaza exceeded my expectations. It is absolutely gorgeous! We loved the rooftop bar and pool. The atmosphere up there is magical!
The location is also very convenient, and the staff we encountered made our stay very pleasant. If we'll come back to Sorrento, we're definitely coming back to Hotel Plaza!

2026-08-31 • via Nuitee
N
nisim • extended_group • il
10
מלון נעים
Pros:

מיקום מעולה על הכיכר והמדרחוב מסביב מלא מסעדות ובתי קפה , בריכה נחמדה בגג , צוות נחמד ומסביר פנים תמיד מחייכים ונעימים

2026-08-29 • via Nuitee
C
Charissa • couple • za
10
Perfect location, beautiful hotel, great staff, good food - highly recommend.
Pros:

It was beautiful, perfectly located, lovely staff, great pool and views, amazing breakfast and very clean rooms.

Cons:

The room service for food is very limited. They can definitely improve on the selection offered and the times during which you can order.

2026-08-25 • via Nuitee
B
Burak • solo_traveller • tr
7
2026-08-24 • via Nuitee
J
Jason • solo_traveller • gb
10
Best hotel, best staff!
Pros:

Hotel Plaza was one of the best hotels we stayed at. The staff in the hotel were amazing, they were great in the lead up to the stay and they helped us with every query we had. The breakfast at the property was everything we needed, and more! The rooftop bar had great bar staff, the food was amazing and the pool was great! We'll definitely be back!

Cons:

There weren't many sun loungers by the pool, but we were always able to find one.

2026-08-23 • via Nuitee