NH Paris Gare de l'Est

Hotels
•
NH Hotels
8.1 (3642 reviews)
5 rue du 8 Mai 1945 , Paris , FR
+33 1 55 26 05 05

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location near Gare de l'Est/Gare du Nord
Friendly and helpful staff in many reviews
Rooms cleaned daily and generally comfortable
Good breakfast and bathroom amenities
Some guests received upgrades and complimentary breakfast
Cons:
Street and metro noise audible in rooms (even on higher floors)
Some rooms small or mattress too firm/uncomfortable for some guests
Perceived poor value: reports of higher charges than booking price
Neighbourhood seen as potentially unsafe at night by one reviewer
A few mentions of unhelpful or cold concierge interactions

Categories

Cleanliness
8.7
Multiple mentions of daily cleaning and generally clean rooms, with a few comments about cleanliness issues in one review.
Service
8.4
Staff frequently described as friendly, helpful and accommodating (upgrades, gifted breakfast), though a few noted a cold concierge or less-kind interactions.
Location
8.9
Consistently praised for being directly opposite Gare de l'Est/Gare du Nord and very convenient for transport and city access.
Room Quality
7.2
Mixed feedback: some spacious, comfortable rooms and suite upgrades, but several reports of small rooms, firmness of mattresses and noise from street/metro.
Amenities
8.3
Breakfast and bathroom amenities (robes, slippers, quality products) positively mentioned; no extensive extra facilities discussed.
Value for Money
6.7
Multiple comments about being expensive for what is offered, unexpected charges and a complaint about being overcharged vs booking price.
Food and Beverage
8.6
Breakfast repeatedly praised (some guests received complimentary breakfast); overall positive remarks about F&B quality.
Overall Experience
8
Generally pleasant stays noted (friendly staff, great location), tempered by noise, occasional service coldness and value/charge issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
NH Paris Gare de l'Est hotel is situated opposite Gare de l’Est Train and Metro Station, offering easy access to popular attractions like Saint-Michel and the Latin Quarter.

Modern Amenities
Guest rooms at Holiday Inn Paris Gare de l’Est feature contemporary décor, LCD satellite TVs, and coffee machines for your comfort and convenience.

Complimentary Services
Enjoy an American-style buffet breakfast served daily, 24-hour reception assistance, and free WiFi throughout the hotel. Cable internet is also available in the guest rooms.

Experience the perfect blend of comfort and convenience at NH Paris Gare de l'Est hotel. Book now for an unforgettable stay in the heart of Paris.

Important information:

Please note that, when booking 9 rooms or more, different policies and additional supplements may apply.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 25 € per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

8.1
Based on 3642 reviews
Cleanliness: 8.7
Service: 8.4
Location: 8.9
Room Quality: 7.2
Amenities: 8.3
Value for Money: 6.7
Food and Beverage: 8.6
Overall Experience: 8
D
Deborah • family_with_children • gb
10
2026-10-31 • via Nuitee
D
Dr Angeleque • couple • us
7
Good and close to train
Pros:

Room nice

Cons:

Charged more than booking listed for suite and for early check in. Ended up 222 more than what we already paid

2026-10-30 • via Nuitee
A
Andrew • couple • de
8
Freundliches Personal zweckmäßig a. Moderne Zimmer alles okay gerne wieder.!
Pros:

Gute Lage direkt gegenüber vom Bahnhof. Idealer Ausgangspunkt, um die Stadt zu erkunden.

Cons:

War alles okay?

2026-10-30 • via Nuitee
T
Tarschys Ingre • solo_traveller • se
8
2026-10-30 • via Nuitee
M
Milena • couple • bg
10
Отличен хотел!
Pros:

Много хубав хотел, почистват всеки ден, удобна локация в близост до метро, гара и автобусна спирка. Близо до центъра на града. Отзивчив персонал.

Cons:

Кварталът изглежда опасен, въпреки че не сме имали проблеми, но е добре да се избягват късни разходки в района.

2026-10-30 • via Nuitee
R
Richard • couple • gb
6
Friendly and helpful staff. Room good and clean, but very noisy, very early in the morning.
Cons:

Very noisy room. Of course it is on a busy road but a hotel at this price/market level should account for this with appropriate glazing, etc.

2026-10-30 • via Nuitee
U
Ute • couple • de
8
Es war eine sehr angenehme und entspannte Reise besser geht es nicht
Pros:

Die Lage war perfekt

Cons:

Mann konnte direkt vom Bahnhof ins Hotel und dort ein Zimmer beziehen

2026-10-29 • via Nuitee
V
Vanessa • couple • fr
9
Très bel hôtel face a la gare de l’Est. Personnel très accueillant et arrangeant.
Pros:

Jolie vue du 8eme étage. Petit déjeuner. Personnel sympathique

2026-10-29 • via Nuitee
E
elena • family_with_children • it
10
Soggiorno a Parigi
Pros:

Posizione molto comoda, personale gentilissimo, ottima colazione che ci è stata gentilmente omaggiata, così come l’upgrade alla junior suite. Assolutamente consigliato.

2026-10-29 • via Nuitee
L
Lucia • couple • br
5
not as confortable as other MH hotels, room very small and staff was not that kind as it should be
Pros:

great location, but very expensive for what it offers. Room is very small and not confortable as expected. i have been in other NH hotels and this one did not meet my expectations

Cons:

comfort, noice, cleanless and price/performance.

2026-10-29 • via Nuitee
M
Michelle • couple • au
9
2026-10-29 • via Nuitee
C
Claudette • solo_traveller • fr
9
Jamais déçue
Pros:

L’emplacement, Gare de l’Est

Cons:

Rien à signaler

2026-10-28 • via Nuitee
J
Jan • family_with_children • nl
9
Top weekend gehad!
Pros:

Toplocatie, Engels sprekend personeel, heel vriendelijk en netjes, kamers keurig in orde

Cons:

Nvt

2026-10-28 • via Nuitee
L
lydia • couple • fr
7
Pros:

L'emplacement de l'hôtel est parfait pour se balader dans Paris. La vue sur la gare est magnifique. La chambre était tres spacieuse et la salle de bain ensoleillée le matin etait un peur bonheur !

Cons:

La literie ne me convenait pas. Matelas un peu dur à mon goût. On entend le metro qui résonne dans la chambre, meme au 4eme étage. Et la gare en face est forcément bruyante, meme si le bruit est atténué par le double vitrage.

2026-10-28 • via Nuitee
J
julia • family_with_children • fr
9
Séjour agréable en famille , avec tout à proximité
Pros:

La localisation à proximité de la gare, les chambres spacieuses , les 2 chambres séparées , le personnel tres sympathique

Cons:

Le bruit de la rue très fort , des rideaux anti-bruit seraient nécessaires et

2026-10-28 • via Nuitee
J
Joah • couple • fr
10
Superbe séjour à Paris en bonne compagnie 😉
Pros:

Tout

Cons:

Rien

2026-10-27 • via Nuitee
S
Sarah • family_with_children • de
5
2026-10-27 • via Nuitee
P
Paul Seath • couple • gb
8
2026-10-27 • via Nuitee
A
Adewale • solo_traveller • ng
8
I paid cash when my debit card declined on getting backed home I got an alert of debit on my card
Pros:

Room is very good and Lovell

Cons:

Everything are in order except my comment below in respect of wrong debit to my card

2026-10-27 • via Nuitee
N
Nick • couple • gb
7
A comfortable businesslike hotel close to main stations. There are probably cheaper more characterful options nearby.
Pros:

Very convenient for Gare de L’Est and Gare du Nord and a short walk from shops and restaurants.

Cons:

The welcome from the concierge was not warm (though much friendlier on departure !).

2026-10-27 • via Nuitee