Hotel Frances

Hotels
7.8 (1167 reviews)
Maestranza, 35 , Guadalajara , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Historical building
Central location
Clean rooms
Restaurant quality
Cons:
Elevator issues
Uncomfortable beds
Noise disturbances
Poor wifi connectivity

Categories

Cleanliness
7.51
Clean rooms are mentioned, but complaints about noise and maintenance issues affect perception.
Service
7.98
Staff was helpful but inconsistencies in service noted, especially regarding parking and elevator issues.
Location
9.02
Multiple reviews praise the hotel's excellent central location.
Room Quality
6.97
Mixed feelings due to issues with bed comfort and room setups.
Amenities
7.5
Amenities like the restaurant and rooftop bar are well-received, but wifi and condition of the hotel detract.
Value for Money
7.46
Value perception varies; some guests find it worth it due to location and charm, but others noted issues.
Food and Beverage
8.01
Positive remarks about the quality of food, though not all facilities were operational.
Overall Experience
7.98
Overall experiences vary, with many enjoying their stay despite encountering several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:02

Property Description

Panoramic Terrace with City Views

Experience breathtaking views of Guadalajara from our terrace at Hotel Frances. Enjoy a morning coffee or evening cocktail while taking in the cityscape.

Authentic Mexican Dining Experience

Indulge in traditional Mexican cuisine at Restaurant Molino Rojo. Start your day with a delicious buffet breakfast, savor a hearty lunch, or opt for a flavorful a la carte dinner.

Convenient Location near Major Attractions

Explore Guadalajara's rich culture with ease from our centrally located hotel. Visit Teatro Degollado, San Juan de Dios market, and the Cathedral all just a short walk away.

Book now and immerse yourself in the vibrant charm of Guadalajara at Hotel Frances.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.8
Based on 1167 reviews
Cleanliness: 7.51
Service: 7.98
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
R
Rosalexandra • couple • us
7
It was okay but I would rather stay somewhere else.
Pros:

That it was close to everything and that they lock the gates to come into the hotel at night unless you’re staying there

Cons:

Too much noise from outside. Bugs. Creepy creeks

2026-06-05 • via Nuitee
E
Elena • couple • us
7
Wasn’t horrible but would stay somewhere else when coming back.
Pros:

Pros: Central to everything. AC in the rooms work well. Oldest hotel in the city which was cool to learn. Rooftop was ok, but the cathedral has a blocked view. One free drink at the rooftop bar but the bartender decided for us. I wanted a beer but they said Paloma’s only. Paloma was watered down.
The larger suite at the top floor had a fridge. I guess only certain rooms have fridges.

Cons:

Cons: Super dated. Mold in the bathrooms at the top. Not enough outlets in the rooms (2 total for the junior suite) Not all the rooms have a fridge. Bed is on the firm side. 3 small pillows for a large king bed. Bright yellow wristband for every guest that you had to keep on, we had a wedding in the city so it ruined the vibe.
Mirror light and outlet in the bathroom did not work. No counter space in the bathroom so all our toiletries would have had to be placed on top of the toilet.
In laws stayed in a larger suite at the top floor and they had leaking water all over the floor by the second day.

2026-06-05 • via Nuitee
E
EDITH • solo_traveller • mx
10
Pros:

La ubicación

Cons:

El refri no funcionaba

2026-06-01 • via Nuitee
J
jimenez • solo_traveller • us
3
Horrible para el precio que page a ustedes, fue un abuso de ustedes, no recomendaría a ustedes
Pros:

Que es centrico

Cons:

El sevivicio de WiFi no es nada estable es horrible, la luz en el cuarto es muy mala iluminacion, en el baño había mucho mojo humedad los muebles muy viejos, el elevador no trabajava, la TV muy muy pequeña, no tienen servicio de cuarto, el restaurant muy mala comida,

2026-05-31 • via Nuitee
M
Miriam • solo_traveller • mx
10
2026-05-12 • via Nuitee
A
Alan • solo_traveller • us
7
Pretty good, fun friday night when they had mariachi there
Pros:

The history and the rooftop bar

Cons:

The AC unit and the doors did not work properly

2026-05-06 • via Nuitee
D
Daniela • family_with_children • mx
8
2026-05-02 • via Nuitee
M
Maricruz • solo_traveller • mx
10
Awesome
Pros:

Everyone was super nice and helpful!
I would go again.

Cons:

A little confusing to get there.

2026-04-27 • via Nuitee
A
Armando • solo_traveller • mx
9
Pros:

La ubicación del hotel la terraza con vista a la catedral.

2026-04-26 • via Nuitee
J
JuanPablo01 • solo_traveller • mx
8
Pros:

La ubicación

2026-04-25 • via Nuitee
F
Francisco J • couple • us
10
2026-04-23 • via Nuitee
S
Soto • solo_traveller • mx
10
Pros:

Muy atentos y cordiales

Cons:

Todo ok

2026-04-18 • via Nuitee
R
Rodriguez • couple • us
10
It is located in a quiet street and a very short distance to the Teatro Degollado and other attractions.
Pros:

This is a historic building. Very old and therefore it needs to be preserved. This is my 3rd stayed in this hotel.

2026-04-16 • via Nuitee
• couple • mx
4
2026-04-11 • via Nuitee
A
Anahi • solo_traveller • mx
9
Pros:

super limpio, todo cerca y la terraza quedó increible.

Cons:

los baños, creo q necesitan remodelacion.

2026-04-11 • via Nuitee
G
GRACIELA GUADALUPE • couple • mx
7
Pros:

Su ubicación es muy buena, ya que esta en el centro de la ciudad.

Cons:

El baño estaba sucio, cuando se abrió la llave del jacuzzi el agua salió sucia y olía a drenaje y el servicio de Internet era pésimo ya que nunca había Internet en la habitación, solo si te salías de ella.

2026-04-08 • via Nuitee
R
Ramirez • extended_group • us
10
Pros:

La ubicación del hotel

2026-04-06 • via Nuitee
S
salvador • couple • mx
10
2026-04-06 • via Nuitee
N
navarro sanchez • extended_group • mx
10
Pros:

Es muy céntrico 10/10

2026-04-05 • via Nuitee
E
Ernesto • extended_group • mx
5
Pros:

La ubicacion

Cons:

La habitacion, camas incomodas, el baño muy pequeño no hay espacio para bañarse, pesima señal del internet

2026-04-05 • via Nuitee