Old Hall Hotel

Hotels
•
Ensana Hotels
8 (2490 reviews)
The Square , Buxton , gb

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Slow service
Food quality issues
Cleanliness in some areas

Categories

Cleanliness
7.58
Some areas of the hotel were tired and needed attention.
Service
8.55
Overall, the staff were lovely, but there were some issues with responsiveness.
Location
9.09
Location was excellent and central to everything.
Room Quality
8.04
Comfortable rooms, but some lacked curtains.
Amenities
8.07
Good facilities but inconsistent hot water in the shower.
Value for Money
7.53
Food did not meet expectations for the price paid.
Food and Beverage
7.08
Food quality was disappointing, particularly during Christmas dinner.
Overall Experience
8.05
A pleasant stay overall with a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:35

Property Description

Historic Charm and Modern Comforts

Elegant Rooms with Period Features: Experience a blend of history and luxury in our spacious rooms with traditional decor and modern amenities, including free Wi-Fi and satellite TV.

Award-Winning Dining and Wine Bar: Indulge in a delicious full English breakfast and sample a variety of beverages and snacks at our popular wine bar.

Rich History and Prestigious Guests: Stay at the Old Hall Hotel, a historic building dating back to 1576, where Mary Queen of Scots once experienced the healing properties of Buxton’s famous spa water.

Book your stay now at the Old Hall Hotel and immerse yourself in the rich history and charm of Buxton.

Important information:

Please note that only on-street parking is available. This is offered at a discounted rate by the hotel.

Please note that no extra bed can be accommodated in the standard double rooms.

Dogs are only allowed in the Classic rooms, subject to availability. When traveling with pets, please note that an extra charge of GBP 20 per night applies.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    People 12 years old and over stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2490 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
L
Lynda • couple • gb
8
Overall a very pleasant oldy world hotel with pleasant and helpful staff. Very good central location
Pros:

Location was excellent.
All usual facilities in room and breakfast was good

Cons:

Room and furniture was a little tired and needed updating

2026-05-23 • via Nuitee
A
Adrian • solo_traveller • gb
1
Extremely shabby hotel with no bar never anyone on reception
Pros:

The shower

Cons:

Absolutely Everything else

2026-05-23 • via Nuitee
W
william james • couple • gb
7
GOOD
Pros:

ROOM

Cons:

POOR LIFT

2026-05-22 • via Nuitee
S
Susan • couple • gb
7
Warm and friendly but dated
Pros:

It’s clearly an old building, and I’m afraid it’s gone past being quaint and actually looks tatty. The services - staff, food, and the welcome are warm and first class. Our room - 33 - the bathroom was clean but the bedroom was very dusty and neededed a good clean. While it’s old - there are some tweaks that would brighten and make it feel fresh like better furniture and new curtains.

Cons:

room 33 needed a good dust and hoover

2026-05-20 • via Nuitee
S
Susan • couple • gb
8
A comfortable overnight stay with a lovely breakfast.
Pros:

Breakfast was great, made better by the very personable young man on duty 20th May. He was excellent in every way, anticipating requirements before shortages, assisting hesitant guests and making the very best use of his time. (I've spent a lifetime training staff in various businesses).
Location was perfect for Buxton Opera House.

Cons:

Bathroom was lovely BUT no decent shelf for the paraphernalia needed for an overnight stay for two people these days.
This is common in many hotels.

2026-05-20 • via Nuitee
A
Anthony • couple • gb
8
Super location near the Opera house
Pros:

Central location

Cons:

Not a lot

2026-05-20 • via Nuitee
S
Sue • solo_traveller • gb
4
Ok
Pros:

Staff members very friendly

Cons:

Not clean and dated

2026-05-19 • via Nuitee
A
Alison • couple • gb
6
Adequate , had to wait a good 10 mins to check in as none was available
Pros:

Our bedroom room 8 had damaged to the ceiling looked like damp , the bed was comfy

Cons:

Breakfast was plentiful but stone cold , no bar open upon arrival although was told it was ,

2026-05-19 • via Nuitee
R
Rob • couple • gb
8
2026-05-19 • via Nuitee
L
Locke • solo_traveller • gb
10
Pros:

The peacefullness of the area the room was lovely 4 poster bed extremely comfortable warm and clean. Very welcoming the staff couldnt do more for you cant wait to return and stay again 5 star

Cons:

Everything aspect was great

2026-05-17 • via Nuitee
P
Pancho308 • Couples • Nottingham, Nottinghamshire, England
6
The Old Hall gets Older
Pros:

I have stayed at the Old Hall Hotel in uxton a number of times over the years and every time I stay ther I get less ennamored with it. I am in my late 70's as is my lady who has mobility problems but yet again we found orselves dragging luggage up two flights of stairs - no lift, no offer of help. When we got to our room, which was OK for a one night stay it struck me that if there was a fire in the main stairwell or it was smoke filled you would be in serious trouble. Maybe there is an alternative that I missed. I think the Old Hall is aging faster than me. It seems to be getting more and more tired but it is dammed convenient for the Opera House.

2026-05-14 • via Tripadvisor
Y
Yvonne • couple • gb
6
Ok
Pros:

Breakfast excellent. Location excellent. Beautiful hotel but very tired.

Cons:

Dirty entrance , no tv available in room because no remote control. Staff couldn’t care less when reported and very offhand and unhelpful.

2026-05-13 • via Nuitee
R
Robin • family_with_children • gb
9
2026-05-13 • via Nuitee
S
Sarah • couple • gb
7
Lovely
Pros:

Amazing location
Great breakfast

Cons:

Check in took 20mins as the hotel did not have our booking from booking.com the staff were great but it just took time to resolve.

2026-05-11 • via Nuitee
G
glenys • solo_traveller • gb
9
Pros:

The hotel is well situated for the train station , opera house, and attractions in Buxton. The staff are helpful and friendly. The room was spacious, clean and the beds were very comfortable. The bathroom was clean, towels were good quality and the toiletries were nice. A good tea tray was provided.

2026-05-10 • via Nuitee
S
Shaun • couple • gb
4
The hotel is very tired & in need of renovation to meet the customers expectations. Below average...
Pros:

Breakfast room was clean, food good & service good.

Cons:

Hotel is looking very tired inside, carpets in need of a clean, bedroom has wall paper coming away.

2026-05-09 • via Nuitee
J
John • couple • gb
9
It was the break we wanted.
Pros:

The staff reacted well at a problem that occurred on our stay and moved us to an alternative room.

Cons:

We would have preferred more choice on the dinner menu especially as it was the same for both nights of our stay. The lift was old and temperamental.

2026-05-09 • via Nuitee
A
Antony • couple • gb
6
to start the day was looking forward to a good breakfast cold is an understatement big let down
Pros:

Central

Cons:

Breakfast was cold

2026-05-08 • via Nuitee
J
Julie • couple • gb
7
Nice short break away
Pros:

Good breakfast and location

Cons:

Very small room
First time I’ve been in a hotel with no lemonade

2026-05-05 • via Nuitee
A
Angela • solo_traveller • gb
9
Pros:

Oldest hotel in buxton teaming with history, excellent location staff very helpful, breakfast great too.

Cons:

Nothing

2026-05-05 • via Nuitee