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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Babysitting/child services
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Non-smoking throughout
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Shared lounge/TV area
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Special diet menus - on request
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Kid meals
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Snack bar
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Outdoor furniture
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Physical distancing in dining areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comforts
Elegant Rooms with Period Features: Experience a blend of history and luxury in our spacious rooms with traditional decor and modern amenities, including free Wi-Fi and satellite TV.
Award-Winning Dining and Wine Bar: Indulge in a delicious full English breakfast and sample a variety of beverages and snacks at our popular wine bar.
Rich History and Prestigious Guests: Stay at the Old Hall Hotel, a historic building dating back to 1576, where Mary Queen of Scots once experienced the healing properties of Buxton’s famous spa water.
Book your stay now at the Old Hall Hotel and immerse yourself in the rich history and charm of Buxton.
Please note that only on-street parking is available. This is offered at a discounted rate by the hotel.
Please note that no extra bed can be accommodated in the standard double rooms.
Dogs are only allowed in the Classic rooms, subject to availability. When traveling with pets, please note that an extra charge of GBP 20 per night applies.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 6 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
People 12 years old and over stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Room was fine
Breakfast was very average. Buffet style but uninspired and very little choice
Staff were fairly invisible.
Is the hotel due for a shake-up? It had that feel about it
Clean, spacious, comfortably furnished room. Tasty cooked breakfast, with decent strong coffee.
Breakfast could have been better presented, eg more choice of breads/pastries and fruit. No lunch offering and Theatre Bar closed, despite the Opera Festival being in full swing and nearby lunch establishments being fully booked. Lack of staff on reception desk - there should have been a telephone/bell for when the desk wasn't manned, rather than expecting guests to go hunting for someone.
Nice breakfast. Quiet room.
The bedroom had five steps up to ensuite bathroom which was a challenge as mobility is reduced. Should have been informed. Also the lift got stuck on one floor several times. No late food in bar.
The room was comfortable. Good shower and coffee and tea making facilities.
Lack of parking near the hotel could have been made clearer. The staff in the breakfast room and bar were not very friendly or accommodating. At breakfast there was no good morning just a shouted instruction from half way across the room to sit over there! We asked for tea in the afternoon and one of the cups was very dirty. I asked for it to be replaced which was met with a significant huff, no apology and a clean cup almost dropped on the table. After breakfast on the first morning we decided to go elsewhere the next day. We would not stay there again.
Our room was lovely. We were able to park easily
The breakfast experience was not great
Items missing from table
Staff seemed to lack enthusiasm and did not smile which was a shame I don’t know if they were understaffed or not morning people.lovely room food good.
Friendly receptionist and some helpful staff. Hotel is in a great location.
Hotel is looking very tired. Antiquated lift and lack of signposting to room made finding room difficult.
Bedroom clean but furniture stained. Shower was luke warm. Window was filthy and had been propped open by a glass - otherwise would not stay open. Bedroom was very hot and despite heatwave, no fans provided.
No food available in hotel at all except a very basic breakfast - no fresh fruit.
Bar frequently not staffed and hotel seemed short of staff in general.
Got moved.
Flithy room, steep stairs.
Ideal location in the centre of Buxton
Good breakfast
Comfortable bed
Very poor Wi-Fi with unreliable signal
Breakfast was great and comfortable room
Woudl be better if it served dinner. Meals were elsewhere.
Our room (5 ) was one of the recently refurbished ones and was xlnt. It's on a corner so has 2 windows, these had been opened a little to allow a cooling breeze on a really hot weekend, nice touch. The location is absolutely top, next to gardens and opera house. Didn't have dinner but it was being served at the sister hotel next door, the very stylish (and expensive) Crescent. The lounge and wine bar were comfortable. The history. They provided a fan.
Breakfast was a bit chaotic sometimes, buffet fryups are never the best, fruit juice running out and there was no fresh fruit.. but the table linen was top notch.. hmmm!
No outside space but the public gardens and slopes made up for it.
I know Buxton well and have stayed in other places
The breakfast food was overcooked, there was no Marmite in pots and nothing fish on the menu, no kippers nor haddock
Fantastic location. Interesting hotel room was big and fairly clean but the bed and pillows were very uncomfortable stained and badly fitting
Bed pillows fining room was quite poor
Closest hotel to the Opera House which we visited twice.
Very good breakfast. Bed was very big and comfortable.
Decor was very tired.
We had a very big room overlooking the park with a big bay window, but there were signs of damp on the wall by the bed. Carpets around the hotel haven't been changed for years. We didn't mind but others might.
Centralt läge, sköna sängar och god frukost.
Personalen kunde vara mer tillmötesgående. I receptionen var de lite korta i tonen. Personalen i frukost matsalen visste inte riktigt vad de skulle göra och vad som skulle plockas fram ( vi var alltid tidiga till frukosten, kanske var det bättre senare när vi lämnat). De gjorde kanske sitt bästa, de kanske bara var nya på jobbet. Frukosten var iallafall god.
Close to amenities.
Bed was comfortable
Tired and run down in places. Room very basic, looked nothing like any of photos on site.
No food service, piano bar closed, breakfast good quality but cold.
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