Old Hall Hotel

Hotels
8 (2589 reviews)
The Square , Buxton , gb
+44 1298 22841

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Slow service
Food quality issues
Cleanliness in some areas

Categories

Cleanliness
7.58
Some areas of the hotel were tired and needed attention.
Service
8.55
Overall, the staff were lovely, but there were some issues with responsiveness.
Location
9.09
Location was excellent and central to everything.
Room Quality
8.04
Comfortable rooms, but some lacked curtains.
Amenities
8.07
Good facilities but inconsistent hot water in the shower.
Value for Money
7.53
Food did not meet expectations for the price paid.
Food and Beverage
7.08
Food quality was disappointing, particularly during Christmas dinner.
Overall Experience
8.05
A pleasant stay overall with a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:35

Property Description

Historic Charm and Modern Comforts

Elegant Rooms with Period Features: Experience a blend of history and luxury in our spacious rooms with traditional decor and modern amenities, including free Wi-Fi and satellite TV.

Award-Winning Dining and Wine Bar: Indulge in a delicious full English breakfast and sample a variety of beverages and snacks at our popular wine bar.

Rich History and Prestigious Guests: Stay at the Old Hall Hotel, a historic building dating back to 1576, where Mary Queen of Scots once experienced the healing properties of Buxton’s famous spa water.

Book your stay now at the Old Hall Hotel and immerse yourself in the rich history and charm of Buxton.

Important information:

Please note that only on-street parking is available. This is offered at a discounted rate by the hotel.

Please note that no extra bed can be accommodated in the standard double rooms.

Dogs are only allowed in the Classic rooms, subject to availability. When traveling with pets, please note that an extra charge of GBP 20 per night applies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

8
Based on 2589 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
E
Elaine • couple • gb
7
Excellent location for the theatre.
Pros:

Location for visit to the theatre was excellent. Helpful receptionist.

Cons:

Room carpet and bathroom floor not clean enough. Looked like it needed a good vacuuming - even some precious occupier’s tablet on the floor. Breakfast could have been more ambitious, like a yoghurt maybe? It was ok if you like the full English but not for me. I acknowledge that their breakfast is ‘complimentary’

2026-08-19 • via Nuitee
C
Christina • solo_traveller • gb
10
2026-08-17 • via Nuitee
M
McCrory • solo_traveller • gb
7
Pros:

Cool and solid old building with historical vibe.

Cons:

The ancient lift was frequently out of use.

2026-08-15 • via Nuitee
S
Sandra • family_with_children • gb
9
Wonderful traditional hotel in a great location.
Pros:

Great location, lovely room and great price.

Cons:

Overnight public parking was not easy. Had to be back at the car by 8am to renew the ticket. The online payment system was a joke and didn't work.

2026-08-14 • via Nuitee
R
Robert • solo_traveller • gb
6
Ok
Pros:

Location

Cons:

No staff tables not cleared

2026-08-13 • via Nuitee
U
Ute • couple • at
8
Pros:

Das Zimmer war sehr groß und mit dem Erker sehr gemütlich.

Cons:

Beim Frühstück wurden wir sehr lange beim Empfang stehen gelassen, regelrecht ignoriert.
Auch die Speisenauswahl und das Nachfüllen von leeren Speisen lässt zu wünschen übrig.

2026-08-13 • via Nuitee
J
Jacqueline • extended_group • gb
9
Lovely historic hotel in the centre of Buxton!
Pros:

Lovely rooms with four poster bed. I was in the room Mary Queen of Scots stayed in! Loads of history in the hotel. Great place in the centre of Buxton!

2026-08-12 • via Nuitee
A
Alicia • couple • gb
9
2026-08-12 • via Nuitee
P
Patricia • family_with_children • gb
1
I wasn't able to stay there because my room was inaccessible - up narrow steep stairs, not mentioed
Pros:

Reception were very helpful trying to find me somewhere else to stay

Cons:

Room inaccessible. Had I been able to stay breakfast was in another hotel. Very sad, nor at all as I remember The Old Hall

2026-08-11 • via Nuitee
K
Kevin • solo_traveller • gb
8
2026-08-09 • via Nuitee
A
Alexandra • solo_traveller • gb
9
Great location.
Pros:

Location

2026-08-08 • via Nuitee
E
eileen • couple • gb
8
2026-08-05 • via Nuitee
G
Georgina • family_with_children • gb
4
Beds was comfortable
Pros:

Location and surroundings

Cons:

Found hotel to be dated and old. Not what I was expecting.

2026-08-05 • via Nuitee
Q
Quinn • couple • gb
8
2026-08-03 • via Nuitee
C
Catherine • family_with_children • gb
8
Pros:

Breakfast room and location for theatre was excellent.

2026-08-03 • via Nuitee
J
James • couple • gb
6
OK but not as good as we expected
Pros:

Room was fine

Cons:

Breakfast was very average. Buffet style but uninspired and very little choice
Staff were fairly invisible.
Is the hotel due for a shake-up? It had that feel about it

2026-07-24 • via Nuitee
A
Andrew • solo_traveller • gb
7
Lovely old hotel, needs better staffing.
Pros:

Clean, spacious, comfortably furnished room. Tasty cooked breakfast, with decent strong coffee.

Cons:

Breakfast could have been better presented, eg more choice of breads/pastries and fruit. No lunch offering and Theatre Bar closed, despite the Opera Festival being in full swing and nearby lunch establishments being fully booked. Lack of staff on reception desk - there should have been a telephone/bell for when the desk wasn't manned, rather than expecting guests to go hunting for someone.

2026-07-23 • via Nuitee
J
Joyce • solo_traveller • gb
8
2026-07-23 • via Nuitee
F
Fiona • solo_traveller • gb
8
2026-07-22 • via Nuitee
R
Robert • solo_traveller • gb
8
Lovely staff. Would come again.
Pros:

Nice breakfast. Quiet room.

Cons:

The bedroom had five steps up to ensuite bathroom which was a challenge as mobility is reduced. Should have been informed. Also the lift got stuck on one floor several times. No late food in bar.

2026-07-22 • via Nuitee