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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Shuttle service (additional charge)
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Vending machine - drinks
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Public transport tickets
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Vending machine - snacks
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Charming 17th-Century Hotel with Free Parking
Comfortable Rooms with Modern Amenities
The colourful bedrooms at Holiday Inn Ashford feature a satellite TV, air conditioning, and private bathrooms with free toiletries. Tea/coffee facilities are provided for added convenience.
Delicious Dining Options
Guests can enjoy the onsite restaurant offering traditional British meals, as well as the Bybrook Tavern for light snacks and beverages. The Junction Restaurant with rustic wooden beams serves hot breakfast buffets.
Convenient Location
Located just a mile from Ashford centre, Holiday Inn Ashford Central is only 2 miles from The Eurostar Terminal. Additionally, it is a short drive from the Eurotunnel, Dover Ferry Port, and the picturesque Kent Downs.
Book your stay at Holiday Inn Ashford Central for a delightful blend of history, comfort, and convenience.
Additional Cancellation Policy Information:
When booking 5 rooms or more, the reservation must be canceled at least 14 days prior to date of arrival to avoid cancellation charges. Any late cancelations, or no-shows, will result in the hotel charging your credit card for the cost of the 1st night's accommodations for each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Good evening meal helpful staff
Why oh why can't you get decent air-con ?? It's 35 degrees outside and you can't sleep as the room is about the same temperature, I'm in a 2 star stopover hotel in Reims at the moment and the room is super cool in a heatwave
Location
Dirty, poorly managed, short staff at breakfast time.
Nice Hotel, good location for Channel tunnel. Sensible food option and friendly staff.
Obviously, building work going on near by and it was not clear how to get around the carpark. But it being an unseasoned hot summer the AC was not working which was a pain.
Staff were fine.
The common areas and corridors in the hotel are a mess and badly need redecorating. Bed very soft and uncomfortable. I have three bites from that night which look a lot like bed bug bites. Air conditioning worked but temperature control did not. USB socket to charge phone did not work. Scuff marks everywhere, the property looks very shabby.
Friendly staff
Bed
Size of room
Facilities
Fair price for nights stay
Location
Breakfast
The hotel was closed as it had been taken over for asylum seekers, I had no correspondence to say that had happened, very had to quickly find another hotel, ended up paying a lot more for a room.
The hotel was closed as it had been taken over for asylum seekers, I had no correspondence to say that had happened, very had to quickly find another hotel, ended
Nothing
Was being used as an Asylum Hostel with no prior warning from the hotel or booking.com
Nothing
We were turned away later at night as the hotel wasn’t open for guests.
Very distressing as we struggled to get a room anywhere else as it was 10pm on a Saturday night. We will be contacting you soon about compensation and refund of our money.
It looks like it houses migrants now.
Unable to enter
Hi. Holiday inn central is now an asylum seeker venue and hasn't been a bookable hotel for 3 years. They have told us to go to Ashford international. Could I please have a refund. This is disgusting and apparently isntt the first time it has happened. Can I request that you remove this hotel from your site. I would appreciate my money being refunded immediately and a good will gesture also. Your complaints details would also be helpful.
Thank you
Kind regards
Stacey Jordan
14:41
Deze accommodatie is dicht en je krijgt hier geen bericht over. Pas als je er naar vraagt, krijg je de volgende reactie. Dus gewoon niet boeken.
Dear Sender,
Thank-you for contacting the Holiday Inn Ashford Central.
Our hotel is currently closed due to an exclusive use contract and as such will be closed up until the end of March 2026. During this time, there may be a delay in answering emails, we would like to thank-you for your patience and understanding.
We shall look forward to welcoming you back to the hotel in due course.
Kind Regards,
Reservations, Meeting and Events Team
The staff were so helpful and considerate. The rooms were clean and comfortable and the breakfast was great. Highly recommend
Nothing
It has been closed for 3 years to house asylum seekers and yet still bookable on this site!!
We were lucky to find alternative accommodation at 10om on a Friday night with kids at the start of the school holidays.
No response from booking.com.
Will be very wary in the future of booking through booking.com. poor service
Everything! The immigrants that met us in reception?
Booking.com service and response (none)
Turned up at the hotel to see it was closed down and was over run by immigrants.
We had no email to say it was closed and apparently it closed months ago .
That it had closed down
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