Holiday Inn Ashford - North A20 by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (1474 reviews)
A20 Maidstone Rd, Hothfield, Ashford , Ashford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Propreté de l'hôtel
Personnel accueillant
Excellent service
Bon rapport qualité-prix
Great location
Cons:
Bed is a bit hard
Drain smell from shower
Construction work on main road
Limited power outlets

Categories

Cleanliness
8
Overall positive sentiment about cleanliness, but some comments about minor issues.
Service
9
Repeated mentions of friendly and helpful staff.
Location
8.5
Convenient location near Eurotunnel and easy access.
Room Quality
8.5
Rooms noted as clean and spacious with good amenities.
Amenities
8
Good facilities but some missing amenities.
Value for Money
8.5
Affordable rates and good value for the service provided.
Food and Beverage
9
Excellent breakfast and dining options reported.
Overall Experience
8.5
Generally positive reviews, with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:13

Property Description

Luxurious Countryside Retreat

Spacious Accommodation: Enjoy picturesque countryside views from your room equipped with modern amenities like satellite TV and complimentary morning newspaper.

Convenient Location: Situated just 10 minutes from Ashford Eurostar Rail Station, with easy access to major motorways A20 and M20, making travel to nearby attractions like Leeds Castle and Canterbury a breeze.

Dining Excellence: Indulge in delicious international cuisine at the modern Orchard restaurant, offering a delectable breakfast spread and evening à la carte menu, or unwind with a drink in the serene outdoor gazebo.

Experience comfort and convenience at its best - book your stay at Holiday Inn now!

Important information:

Kindly note only service dogs (e.g. guide dogs) can be accommodated at the property.

Please use postcode TN26 1AP for satellite navigation systems.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 13 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1474 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
M
martin solo_traveller gb
8
Will definitely stay again if working in this area
Pros:

Good location, very helpful staff

Cons:

Bit pricey

2026-07-04 via Nuitee
T
Tara couple gb
9
2026-07-04 via Nuitee
G
Greg couple gb
9
2026-07-04 via Nuitee
D
David couple gb
9
Pros:

Very good

2026-07-04 via Nuitee
A
ANNA couple gb
10
this was a perfect stay
Pros:

this was a perfect location for what we wanted to do in the area, the staff were very friendly and helpful, the bed was very comfortable the room was very clean,no complaints would come back and would recommend

Cons:

n/a

2026-07-03 via Nuitee
B
Burkhard couple de
8
2026-07-03 via Nuitee
M
Martin couple nl
8
2026-07-03 via Nuitee
K
Klaus extended_group de
7
2026-07-02 via Nuitee
N
NOBLE couple gb
8
Clean hotel with aircon rooms, onsite parking and reasonable food. Good for one night stays.
Pros:

We use regularly for one night stays. Clean air conditioned rooms and communal areas. Helpful staff, reasonable buffet style breakfasts and standard pub style meals. The home made ice cream is very good.

Cons:

Very close to the M20, rooms at the front can be noisy if you like to sleep with windows open.

2026-07-02 via Nuitee
M
Martin solo_traveller de
8
Good place to stay on the way to the Tunnel.
Pros:

Good parking and very nice staff.

2026-07-02 via Nuitee
C
Chris extended_group gb
8
2026-07-02 via Nuitee
J
Jemma solo_traveller gb
10
Pros:

Excellent service, clean and comfortable room, good choices for breakfast, we ordered room service, was lovely.

2026-07-01 via Nuitee
H
Heather extended_group gb
10
Highly recommend…
Pros:

Great location for the Euro Star.
Welcoming modern Hôtel with lifts… I loved some of the decor as it was relevant to Kent!
Rooms comfortable and had all the facilities we needed (hairdryer/ soaps/ coffee & tea).
Lovely to have the air conditioning during the hot weather.
The Bar had a good choice of drinks.
This was our first visit but really handy to know that the Restaurant was taking food orders until 10pm for those arriving late.
Great choice of food - the lovely Lady that served us was brilliant.

Cons:

Nothing

2026-07-01 via Nuitee
G
Gabriele couple de
7
2026-07-01 via Nuitee
D
Donal solo_traveller fr
3
Unfortunately can not recommend. Very damp room.
Pros:

Not much to be honest.

Cons:

Our stay was ruined by checking in to a very damp room at 11pm when all we wanted to do was sleep. The room smelled strongly of damp and the bed clothes were wet to the touch. Im guessing it is air con that is badly in need of overhaul. There was long term staining on the ceiling as well so the building is not well insulated or ventilated. We received IHG points as a compensation but they will not go very far. It was not a pleasant stay and a bad start to our trip.

2026-07-01 via Nuitee
A
Art solo_traveller nl
10
Pros:

Ruime kamer en zeer comfortabel bed.

Cons:

-

2026-06-30 via Nuitee
J
jos solo_traveller nl
8
Pros:

De kamer

2026-06-30 via Nuitee
A
ANDREW couple gb
5
We were shocked how dated the room was. The bath was blocked and unable to drain the bath water. The shower pipe was ful
Pros:

The staff were welcoming and polite

Cons:

The restaurant

2026-06-30 via Nuitee
J
Jo couple gb
9
2026-06-30 via Nuitee
K
khalili couple lu
8
2026-06-29 via Nuitee