Holiday Inn Ashford - North A20 by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (1575 reviews)
A20 Maidstone Rd, Hothfield, Ashford , Ashford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Propreté de l'hôtel
Personnel accueillant
Excellent service
Bon rapport qualité-prix
Great location
Cons:
Bed is a bit hard
Drain smell from shower
Construction work on main road
Limited power outlets

Categories

Cleanliness
8
Overall positive sentiment about cleanliness, but some comments about minor issues.
Service
9
Repeated mentions of friendly and helpful staff.
Location
8.5
Convenient location near Eurotunnel and easy access.
Room Quality
8.5
Rooms noted as clean and spacious with good amenities.
Amenities
8
Good facilities but some missing amenities.
Value for Money
8.5
Affordable rates and good value for the service provided.
Food and Beverage
9
Excellent breakfast and dining options reported.
Overall Experience
8.5
Generally positive reviews, with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:13

Property Description

Luxurious Countryside Retreat

Spacious Accommodation: Enjoy picturesque countryside views from your room equipped with modern amenities like satellite TV and complimentary morning newspaper.

Convenient Location: Situated just 10 minutes from Ashford Eurostar Rail Station, with easy access to major motorways A20 and M20, making travel to nearby attractions like Leeds Castle and Canterbury a breeze.

Dining Excellence: Indulge in delicious international cuisine at the modern Orchard restaurant, offering a delectable breakfast spread and evening à la carte menu, or unwind with a drink in the serene outdoor gazebo.

Experience comfort and convenience at its best - book your stay at Holiday Inn now!

Important information:

Kindly note only service dogs (e.g. guide dogs) can be accommodated at the property.

Please use postcode TN26 1AP for satellite navigation systems.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.5
Based on 1575 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
K
Karen couple gb
8
Modern clean hotel well located for the eurotunnel
Pros:

Modern clean hotel with free car parking. Well located for the eurotunnel. Staff were helpful & friendly.

Cons:

Food was ok but nothing special.

2026-08-08 via Nuitee
H
Hannah family_with_children gb
10
Really great choice for dinner and a sleep before catching Le Shuttle.
Pros:

People really friendly. Clean. Food was great, I was expecting basic/pub attached to hotel food. The food was amazing, our group had children’s meals along with pizza, chilli, nachos, burgers. It all looked and tasted absolutely amazing.

Cons:

Nothing. Really good stay.

2026-08-08 via Nuitee
C
Christopher couple gb
9
Suited us just fine. Great place to stay before catching an early morning shuttle to Calais
Pros:

Location

Cons:

Restaurant not value for money

2026-08-08 via Nuitee
Y
Y solo_traveller sg
6
2026-08-08 via Nuitee
M
Michael family_with_children gb
8
Great overnight stay before heading to Dover.
Pros:

Staff were very friendly. Room and breakfast were good.

Cons:

Nothing

2026-08-08 via Nuitee
A
anthony solo_traveller gb
10
2026-08-08 via Nuitee
J
Julia family_with_children de
8
Pros:

Geräumiges ordentliches Zimmer. Nettes Hotelpersonal. Hoteleigenes Restaurant für Abendessen und Frühstück sehr praktisch, wenn man auf der Durchreise ist. Tolle glutenfreie Möglichkeiten bei beiden Mahlzeiten.

Cons:

Keine WC-Bürste im Badezimmer. Frühstück nur bis 10:30 Uhr.

2026-08-08 via Nuitee
K
Kai solo_traveller de
9
2026-08-08 via Nuitee
J
James couple gb
6
Pros:

Clean

Cons:

Bed was small and uncomfortable

2026-08-07 via Nuitee
A
Agata family_with_children gb
10
Pros:

Spacious room, extremely clean, very comfy beds and very friendly bar

2026-08-07 via Nuitee
H
Howard couple gb
10
2026-08-07 via Nuitee
D
David solo_traveller gb
10
Pros:

Good location for the tunnel. Price was fair. Breakfast was decent with a great selection.

2026-08-07 via Nuitee
S
Sue extended_group gb
9
Great place to stay overnight before catching Le Shuttle to France.
Pros:

Clean, tidy, amazing staff.

Cons:

Restaurant lacks atmosphere.

2026-08-07 via Nuitee
S
Sandra couple de
9
2026-08-07 via Nuitee
S
Sandra1976 solo_traveller nl
8
Prima overnachtingshotel.
Pros:

De locatie op doorreis met gratis parkeergelegenheid was prima. Het personeel was zeer vriendelijk.
De drie persoonskamer was mooi groot.

Cons:

De slaapbank was nog niet opgemaakt en handdoeken voor de derde persoon ontbraken ook. Nadat we dit hadden gemeld bij de receptie is dit netjes opgelost.

2026-08-06 via Nuitee
M
Margery solo_traveller gb
9
Pros:

Very convenient and comfortable. Excellent value.

Cons:

Breakfast could be better, but this is the UK after all.

2026-08-06 via Nuitee
D
Denis solo_traveller ch
9
We will be back.
Pros:

Very professional staff. Hotel was extremely fresh and clean. Food at the hotel was very good and great value for money.
Ideal location for anyone using Eurotunnel.

2026-08-05 via Nuitee
I
Ian couple gb
9
2026-08-05 via Nuitee
K
Keith couple gb
8
Pros:

Convenient for the early Shuttle crossing

2026-08-05 via Nuitee
F
Frédéric family_with_children fr
8
Pros:

La taille et le confort des chambres
Le qualité du repas servi le soir

2026-08-04 via Nuitee