Holiday Inn Ashford - North A20 by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (1421 reviews)
A20 Maidstone Rd, Hothfield, Ashford , Ashford , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Propreté de l'hôtel
Personnel accueillant
Excellent service
Bon rapport qualité-prix
Great location
Cons:
Bed is a bit hard
Drain smell from shower
Construction work on main road
Limited power outlets

Categories

Cleanliness
8
Overall positive sentiment about cleanliness, but some comments about minor issues.
Service
9
Repeated mentions of friendly and helpful staff.
Location
8.5
Convenient location near Eurotunnel and easy access.
Room Quality
8.5
Rooms noted as clean and spacious with good amenities.
Amenities
8
Good facilities but some missing amenities.
Value for Money
8.5
Affordable rates and good value for the service provided.
Food and Beverage
9
Excellent breakfast and dining options reported.
Overall Experience
8.5
Generally positive reviews, with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:13

Property Description

Luxurious Countryside Retreat

Spacious Accommodation: Enjoy picturesque countryside views from your room equipped with modern amenities like satellite TV and complimentary morning newspaper.

Convenient Location: Situated just 10 minutes from Ashford Eurostar Rail Station, with easy access to major motorways A20 and M20, making travel to nearby attractions like Leeds Castle and Canterbury a breeze.

Dining Excellence: Indulge in delicious international cuisine at the modern Orchard restaurant, offering a delectable breakfast spread and evening à la carte menu, or unwind with a drink in the serene outdoor gazebo.

Experience comfort and convenience at its best - book your stay at Holiday Inn now!

Important information:

Kindly note only service dogs (e.g. guide dogs) can be accommodated at the property.

Please use postcode TN26 1AP for satellite navigation systems.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 13 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1421 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
W
wayne extended_group gb
10
Pros:

great stay, overnighter, staff were excellent, hotel met our needs.

Cons:

all good

2026-05-30 via Nuitee
L
Leanne solo_traveller gb
8
Close to ferry port
Pros:

Close to ferry port

Cons:

Nothing

2026-05-30 via Nuitee
T
Tonfiona solo_traveller gb
9
Lovely stay
Pros:

Very comfy bed/room, ideal location for the shuttle, very quiet.

Cons:

Nothing not to like.

2026-05-29 via Nuitee
J
John couple gb
9
Perfect location for the Euro Tunnel!
Pros:

Great staff and excellent Air Conditioning that was much needed with the 33 degree heatwave at the time.
Restaurant was ok along with breakfast. Great option and location for the Euro Tunnel. 👍

Cons:

Basic and a little dated.

2026-05-29 via Nuitee
M
Martina solo_traveller de
8
Pros:

Nettes Hotel, ausgezeichnet gegessen, perfekt für eine Zwischenübernachtung auf dem Weg zur Fähre

2026-05-29 via Nuitee
A
angie solo_traveller gb
10
Pros:

Room size as always amazing

Cons:

Nothing to dislike

2026-05-29 via Nuitee
T
Tim extended_group gb
10
Excellent staff, excellent hotel
Pros:

Staff were amazing

Kat in reception / Anissa on breakfast plus many more

Also great aircon

Cons:

Nothing

2026-05-28 via Nuitee
R
Roger Stocks couple gb
8
disappointing
Pros:

Staff and room perfect.

Cons:

We reserved a disabled room only to find the shower was in the bath, so my wife who is disabled could not get into the bath and went without showering in 30 degree temps on our journey.

2026-05-28 via Nuitee
A
Adam solo_traveller cz
10
2026-05-27 via Nuitee
N
Ng family_with_children gb
10
2026-05-26 via Nuitee
R
Robert solo_traveller gb
10
Great stay.
Pros:

Was very clean. We were able to check in late. The room was beautifully air-conditioned and the beds were very comfy.

Cons:

Nothing. It was a good stay and just what we needed.

2026-05-26 via Nuitee
G
Graham family_with_children gb
9
Just what we wanted
Pros:

Room was comfortable and well appointed
Beds very comfortable
Food we had was very good and reasonable priced

Cons:

4 of us in the room shortage of charging points
Thought as room had been recently renovated USB on the electric sockets would have been good

2026-05-26 via Nuitee
D
Dreamer43396603464 Couples
10
Another Perfect Stay
Pros:

We have stayed here many times as we travel from the European mainland to UK and back. We always receive a warm and friendly welcome, amd that remains throughout the stay. The room is always clean and air-conditioning work well. The bar staff are friendly and the same is for the restaurant. And the food offering is really good and fairly priced. Breakfast is good too and, of course, everyone is friendly and helpful. We stay at many hotels and this hotel always leaves a warm feeling as if you are really welcome. Thanks!

2026-05-25 via Tripadvisor
G
Gosselink solo_traveller nl
7
2026-05-25 via Nuitee
N
Nikè couple nl
8
2026-05-25 via Nuitee
H
Henriette couple nl
10
Zeer comfortabel hotel voor doorreis en goede kwaliteit voor een redelijke prijs.
Pros:

De fijne schone kamer met royale badkamer en parkeerplaats voor de deur maken dit hotel tot een topaccommodatie als je op doorreis bent, zoals wij naar de Cotswolds. Ontbijt en diner waren er ook uitstekend.

Cons:

Geen enkel minpunt.

2026-05-24 via Nuitee
C
Christa E. solo_traveller us
8
2026-05-24 via Nuitee
O
Oliver family_with_children gb
9
2026-05-23 via Nuitee
E
Emma family_with_children gb
7
2026-05-23 via Nuitee
R
Rebecca solo_traveller gb
10
2026-05-21 via Nuitee