Holiday Inn Cardiff City Centre by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (4606 reviews)
Castle Street , Cardiff , GB
+44 371 942 9240

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Outdated rooms
No gym available

Categories

Cleanliness
7.55
Some reviews mentioned cleanliness positively; however, there were also mentions of mold and outdated bathrooms.
Service
9.05
Many reviews praised the friendly and helpful staff consistently across multiple reviews.
Location
9.05
The location received high praise for being close to key amenities and attractions.
Room Quality
7.55
Several reviews indicated that rooms were comfortable, though some expressed dissatisfaction with outdated decor and noise.
Amenities
8.05
Standard amenities were available, but some facilities, like a gym, were lacking.
Value for Money
8.05
Guests generally felt they received fair value for their stay, given the location and facilities.
Food and Beverage
8.55
Breakfast and dining received largely positive remarks, although some improvements were suggested.
Overall Experience
8.55
Overall, guests enjoyed their stay, but some expressed some specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:09

Property Description

Convenient City-Centre Location:
Holiday Inn Cardiff City is perfectly situated between the Principality Stadium and Cardiff Castle, offering easy access to the city's attractions and entertainment venues.

Modern Amenities and Comfortable Rooms:
Featuring 157 fully air-conditioned en-suite bedrooms with views of the Millennium Stadium and Cardiff Castle, each room is equipped with a flat-screen TV, desk, and tea/coffee making facilities for a comfortable stay.

Dining Options and Relaxation:
Guests can enjoy a buffet breakfast, drinks, and light snacks at the modern lounge and bar, or indulge in à la carte cuisine at Junction Restaurant. Perfect for both business and leisure travelers.

Book now for a memorable stay at Holiday Inn Cardiff City in the heart of the vibrant city centre.

Important information:

Children under 18 years of age must be accompanied by an adult.

"Travel disruption due to possible road closures, may cause delays to your journey and prevent access by road to the hotel, at certain times during Principality Stadium events. Please check prior to traveling, or contact the hotel direct for the latest information".
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

8.3
Based on 4606 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
P
Peter • solo_traveller • gb
9
Pros:

Location friendly staff,comfortable rooms

Cons:

Nothing I didn't like

2026-09-11 • via Nuitee
K
Kanniah • solo_traveller • gb
6
Pros:

Room is clean and hygienic

Cons:

Air conditioner was not working.Room was hot.

2026-09-11 • via Nuitee
K
Keith • solo_traveller • gb
8
2026-09-11 • via Nuitee
K
Kim • couple • gb
9
Convenient. Cosy. Great stay.
Pros:

It is convenient for the centre of Cardiff for shopping and visiting the castle. Great large comfortable bed excellent breakfast with a good choice. Car park easy to get into and near to hotel.

Cons:

There is nothing I didn’t like

2026-09-11 • via Nuitee
A
Antony • solo_traveller • gb
7
2026-09-11 • via Nuitee
M
Markus • extended_group • de
7
2026-09-11 • via Nuitee
A
Amanda • solo_traveller • gb
9
2026-09-10 • via Nuitee
E
Elizabeth Penelope • solo_traveller • gb
4
Very noisy location near a delivery depot
Pros:

It was located close to where I needed to be

Cons:

Parking was unavailable. A large lorry and truck delivery depot just outside my window made a lot of noise 2 nights running. I asked to move rooms but was told by a member of staff that all rooms are noisy!

2026-09-10 • via Nuitee
S
Simon • extended_group • gb
7
Large comfortable hotel in the centre of Cardiff with on-site parking
Pros:

Availability of an all-day menu (albeit limited late in the evening) was very welcome having not had the chance to eat all day!

Quality of breakfast was very good

Cons:

Rooms are a little dated

2026-09-10 • via Nuitee
S
singh • solo_traveller • gb
7
2026-09-09 • via Nuitee
S
Simon • extended_group • gb
8
2026-09-09 • via Nuitee
M
Martin • couple • gb
7
The stay itself met all expectations, but was spoiled by two very miserable reception staff
Pros:

Room met expectations

Cons:

When I booked the room for the first night it cost me £70
When I asked on reception if I could extend my stay for a second night they wanted to charge me £155. I did of course refuse and went to Premier Inn for just £62.00. Guess where I will go next time.

2026-09-09 • via Nuitee
V
Victoria • couple • gb
10
2026-09-08 • via Nuitee
I
Ian • couple • gb
9
Good location
Pros:

Good location nice hotel

Cons:

Nothing

2026-09-08 • via Nuitee
S
Stephen • couple • gb
8
2026-09-08 • via Nuitee
P
PAUL • solo_traveller • gb
9
2026-09-07 • via Nuitee
I
Isaac • couple • gb
8
2026-09-07 • via Nuitee
M
michel • solo_traveller • fr
9
Pros:

L’emplacement géographique proche de tout à pied, la gentillesse et le professionnalisme du personnel, les équipements et l’agencement de la chambre, le petit déjeuner varié et copieux.

Cons:

Rien

2026-09-07 • via Nuitee
S
Samantha • couple • gb
10
2026-09-07 • via Nuitee
G
Gareth • solo_traveller • gb
10
Pros:

Most things perfect in room.

Cons:

No room fridge for medication.Luckily I carry a cooler bag for these instances.

2026-09-07 • via Nuitee