Holiday Inn Express Hotel & Suites Lake Elsinore by IHG

Hotels
•
Holiday Inn Express
8.2 (469 reviews)
31573 Canyon Estates Drive , Lake Elsinore , US
+1 951-674-4333

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms (many mentions)
Consistently praised breakfast
Friendly and accommodating staff
Convenient location near freeway and food
Comfortable beds / modern rooms
Indoor pool
Good value for many guests
Quiet for many rooms
Cons:
Occasional housekeeping failures (sheets not changed, crumbs, odors)
Bright light in bedroom causing sleep disturbance (major single-guest complaint)
No freezer in fridge / ice machine out of order
Freeway noise for some rooms
Parking lot maintenance and poor lighting
Check-in delays (room not ready)
Handicap shower safety concerns (no grab bars)
Occasional towel shortages

Categories

Cleanliness
7.6
Many guests noted the rooms were very clean, but several reports of sheets not being changed, crumbs on beds and a sweat smell lowered confidence in housekeeping consistency.
Service
9
Staff repeatedly described as friendly, helpful and accommodating (e.g., helping with a late-night extra night, responsive front desk); overall service sentiment is strongly positive.
Location
8.4
Location praised for convenience (close to freeway, food, and attractions) and quiet for many, though some rooms faced freeway noise which bothered a few guests.
Room Quality
8.3
Rooms described as modern, comfortable and attractive with nice beds, though minor issues were noted (no freezer in fridge, desire for firmer bed in one case, parking/lighting affecting access).
Amenities
7.9
Breakfast and pool were positives, but issues included an out-of-order ice machine, no fridge freezer, parking lot maintenance and lack of anti-slip mat in bathtub which lowered this score slightly.
Value for Money
8.3
Multiple guests commented it was very good value for the price, though at least one guest felt it was a little overpriced for the accommodations.
Food and Beverage
9.2
Breakfast repeatedly described as great or very good across many reviews, a clear strength for the property.
Overall Experience
6.9
Overall impressions are mixed: many recommend the hotel and praise cleanliness, staff, breakfast and value, but serious negative incidents (repeated nighttime light disturbance, unclean sheets for one guest, check-in delays and parking problems) lowered some guests' overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Modern Amenities
This Lake Elsinore, California hotel offers a completely smoke-free environment with free high-speed internet access in each guestroom. Guests can enjoy complimentary snacks every Monday-Thursday evening, ensuring a comfortable stay.

Delicious Dining Options
Start your day right with a free hot breakfast at the Holiday Inn Express Hotel & Suites Lake Elsinore, featuring a variety of fresh food and coffee. Indulge in a satisfying meal before heading out to explore the nearby attractions.

Relaxation and Recreation
Unwind at the indoor pool or stay active at the fitness centre after a day of sightseeing. With the Lake Elsinore Outlet Mall and Temecula Wine Country nearby, guests have plenty of entertainment options. Don't miss out on the Glen Ivy Hot Springs or the picturesque Capistrano Beach, just a short drive away.

Book your stay at the Lake Elsinore Holiday Inn Express for a perfect blend of comfort and convenience.

Important information:

Please pardon our dust as we are remodeling our ground floor rooms and hallway through May, 2021. All construction is sectioned off and no overnight guests will be placed on the first floor to limit any inconveniences during your stay. All work will be conducted during normal business hours. We are excited to bring a fresh look to you while staying in the Lake Elsinore market.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Guest Reviews

8.2
Based on 469 reviews
Cleanliness: 7.6
Service: 9
Location: 8.4
Room Quality: 8.3
Amenities: 7.9
Value for Money: 8.3
Food and Beverage: 9.2
Overall Experience: 6.9
I
Ian • family_with_children • gb
1
Pointless stay with a light coming on at 1130. 1.45. 2.30. 3.20.
Pros:

Location. Clean. Breakfast.

Cons:

Bright light constantly coming on in bedroom. Havibg to get up to turn it off. Both of us being woken up when the other moved. Very little sleep. I want a 50% refund which is fair. I doubt I'll get it.

2026-10-19 • via Nuitee
K
Karen • family_with_children • us
1
2026-10-19 • via Nuitee
J
Justin • couple • us
10
Would recommend staying there again.
Pros:

Breakfast was good, the room was clean and it was easy to get to.

Cons:

Na

2026-10-19 • via Nuitee
R
Rebecca • family_with_children • us
9
I would recommend this Holiday Inn. It was mostly very nice.
Pros:

Breakfast was great.

Cons:

The hotel is very close to the freeway and our room was on the freeway side of the building. For me the freeway noise was a little disturbing at night.
There was no freezer in the refrigerator. And the ice machine was out of order.

2026-10-17 • via Nuitee
J
Jefffee • solo_traveller • us
8
2026-10-17 • via Nuitee
P
Patrick • extended_group • us
9
2026-10-15 • via Nuitee
S
Sanders IIi • solo_traveller • us
8
2026-10-12 • via Nuitee
C
Casey • solo_traveller • us
6
Friendly Staff, Need to Properly Clean Rooms
Pros:

The hotel was very accommodating and spacious. I was there for a work trip and needed a room for an extra night and they were great at the front desk about accomodating this after I had already checked out. Very friendly and helpful staff.

Cons:

I was checked back into the room I had checked out of, and realized that they had not changed the sheets. They just remade the bed. I knew this because I noticed crumbs on one of the beds I laid on where I had eaten dinner the night prior. The sheets also did not smell fresh and the bed smelled a bit like sweat. I was there for 2 nights because of work, and luckily I was in the room the night before, but overall I think they need to clean their rooms properly as it made me believe that their cleaning stuff doenst actually wash the sheets.

2026-10-11 • via Nuitee
J
Jasmine • couple • us
7
2026-10-09 • via Nuitee
L
Leticia • couple • us
10
Pros:

Very clean

2026-10-08 • via Nuitee
D
Daniel Rascon • solo_traveller • us
8
2026-10-08 • via Nuitee
S
Steven • couple • us
10
Stayed for business
Pros:

Location

Cons:

Na

2026-10-08 • via Nuitee
L
Lionelle • solo_traveller • us
9
2026-10-07 • via Nuitee
A
Antoinette • couple • us
10
Wonderful Hotel!
Pros:

I really like this hotel. It's very clean, modern and has a friendly staff. The room is beautiful and the breakfast was great.
It was a very good value!

Cons:

no problem at all.

2026-09-18 • via Nuitee
S
Stone • solo_traveller • us
10
2026-09-07 • via Nuitee
R
Rachelle • couple • us
10
Was wonderful and the racoons in trash were so cute and i hope they stick around
Pros:

Everything
Was quiet
Clean
Staff was great very helpful and friendly
Close to freeway and food

Cons:

Not a single thing

2026-09-04 • via Nuitee
A
Alvaro A • couple • us
10
Pros:

Location was quiet and room are comfortable and the beds are so nice

Cons:

The parking was a little crazy

2026-09-03 • via Nuitee
R
Rogelio • family_with_children • us
7
2026-09-01 • via Nuitee
D
dee • solo_traveller • us
10
2026-08-31 • via Nuitee
R
Rafarel • couple • us
10
Great Room, good location.
Pros:

The room, was comfortable and clean.

Cons:

The fridge didn't have a freezer

2026-08-28 • via Nuitee