Quality Hotel Ostrava City

Hotels
Quality Hotel
8.8 (354 reviews)
Hornopolní 3313/42 , Ostrava , cz

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Location may be inconvenient

Categories

Cleanliness
8.78
Some reviews noted cleanliness, but also mentioned issues such as an unclean ensuite.
Service
9.25
Many reviews praised the friendly and helpful staff.
Location
8.29
Mentioned as far from city center; a drawback for convenience.
Room Quality
8.74
Rooms generally reported as clean and comfortable, with some mention of issues.
Amenities
8.77
Amenities are noted to be satisfactory, but some reviews suggest improvements needed.
Value for Money
8.73
Most reviews indicate a fair value considering amenities and services offered.
Food and Beverage
8.78
Breakfast quality praised, but variety of offerings could be improved.
Overall Experience
9.05
General feedback points toward a positive experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:32

Property Description

Contemporary Stylish Rooms with Free WiFi

Convenient Location

Complimentary Access to Fitness Centre

Immerse yourself in modern comfort at Quality Hotel Ostrava City. With contemporary stylish rooms and free WiFi, your stay will be as convenient as it is luxurious. Located just a short stroll away from Ostrava city centre, you can easily explore attractions like Ostrava Castle, Stodolní Street, ZOO, and Futurum Shopping Centre. Stay active during your visit with complimentary access to the fitness centre, ensuring you can keep up with your workout routine. After a day of adventures, unwind at the Ostravar lobby bar and indulge in a selection of beers, wines, and beverages. Book your stay now and elevate your Ostrava experience at Quality Hotel Ostrava City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OSR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 8 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 354 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
Z
ZZR solo_traveller cz
9
doporučuji tento hotel, pro cestovatele je blízkost vlakového nádraží super
Pros:

příjemný a usměvavý personál
při pozdním příjezdu nebyl problém si v restauraci do 22hodin obědnat jídlo
chutná snídaně
na lokalitu umístění hotelu je překvapivě luxusní

2026-06-17 via Nuitee
P
PK extended_group kr
10
Pros:

괜찮았어요. 다시 방문해도 될듯 합니다.

Cons:

나쁘지 않았어요. 다시 방문해도 될듯 합니다.

2026-06-15 via Nuitee
L
Ladislav solo_traveller cz
8
2026-06-12 via Nuitee
M
Milan_from_CZ solo_traveller cz
9
Příjemná služební cesta
Pros:

Oceňuji úsměvy všech zaměstnanců; pohodlnou postel; bohaté snídaně

Cons:

druhou noc mi vletěl komár do pokoje otevřeným oknem a udělal mi spánek o dost méně komfortní :)

2026-06-10 via Nuitee
P
Paula solo_traveller ee
1
Truly an unpleasant stay
Cons:

Avoid this hotel.

Hidden fees everywhere. Pets are supposedly welcome, but we were charged over €50 per day for two dogs, something that was not clearly disclosed when booking. Add paid parking, city tax and the costs quickly become ridiculous.

To make things even more questionable, we booked two identical rooms for the same night, yet one cost €82 and the other €104.

The receptionist was unfriendly, and one of the rooms even contained a dirty towel. Attached a photo.

After a 14-hour drive, this was the last thing we needed. Between the hidden charges, poor service, and cleanliness issues, this stay left a very bad impression. We will not be returning.

2026-06-08 via Nuitee
P
Patrik solo_traveller at
10
Pros:

Sehr sauber und gepflegtes Hotel

Cons:

Frühstück war für das gebotene zu teuer
Matratze war mir etwas zu hart

2026-06-07 via Nuitee
K
Kateřina solo_traveller cz
10
Pros:

Personál milý, vstřícný, vše čisté, pěkně vybavené pokoje, jídlo chutné. Milým překvapením bylo, když mě na pokoji čekala uvítací cedulka, kde si někdo dal tu práci mě oslovit příjmením ☺️. I když moje cesta byla pracovní, mile mě překvapilo, že hotel je dog friendly 🙂.

2026-06-05 via Nuitee
K
Kiener solo_traveller at
8
2026-06-03 via Nuitee
K
Kobierska solo_traveller pl
10
2026-05-27 via Nuitee
M
Milan solo_traveller at
10
2026-05-26 via Nuitee
J
Jan solo_traveller cz
10
2026-05-25 via Nuitee
Z
zthaly couple sk
8
Gutes Hotel
Pros:

Das Hotel gat einw gute Lage, sehr freundliches und hilfbereites Personsal. Das Frühstück wsr gut, sämtliche Allergene werden gensu gelistet. Die Lage ist auch Ok, mit dem Trolleybus ist dss Stadtzentrum und auch der Hauptbahnhof einfach erreichbar.

Cons:

Es gsb viele Moskitos und die Klimaanlsge im Zimmer hätte stärker sein sollen

2026-05-24 via Nuitee
J
Jiří solo_traveller cz
6
2026-05-20 via Nuitee
M
Marian extended_group sk
9
2026-05-19 via Nuitee
K
Kairat solo_traveller cz
10
2026-05-18 via Nuitee
D
Daniel solo_traveller cz
10
Pros:

Perfektní snídaně s rozsáhlým výběrem a skvělou kávou.

2026-05-18 via Nuitee
W
Wojciech family_with_children pl
8
2026-05-15 via Nuitee
I
Ivana solo_traveller cz
10
Pros:

ubytování bylo krásné čisté pokoje, velký bonus byl wellness otevřený pouze pro hotelové hosty a měli vynikající snídaně

2026-05-14 via Nuitee
M
Monika couple cz
10
2026-05-14 via Nuitee
J
JaromírTvrzník solo_traveller cz
9
Super hotel
Pros:

Vše naprosto super

Cons:

Naprostá spokojenost

2026-05-12 via Nuitee