Hôtel Relais de Lyon By Malone

Hotels
•
Mercure
7.8 (375 reviews)
64, Rue Crozatier , Paris , fr

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location near restaurants
Cons:
Cleanliness issues
Noise from rooms

Categories

Cleanliness
7.03
Several comments indicate issues with cleanliness in rooms and bathrooms.
Service
8.5
Consistently noted as friendly and helpful across multiple reviews.
Location
8.54
Many reviews praise the convenient location near restaurants and attractions.
Room Quality
7.49
Some complaints about the noise level and comfort of beds.
Amenities
7.52
Amenities received mixed feedback, with some noting satisfactions but also complaints.
Value for Money
7.48
Feedback suggests mixed feelings about value for price, especially concerning quality.
Food and Beverage
8.03
Breakfast was frequently mentioned as good and generous.
Overall Experience
7.8
Overall experience reflects an average sentiment that aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:05

Property Description

Rooftop Terrace with Stunning Views

Experience Paris from a different perspective at Mercure Paris Bastille Saint Antoine's 200 m² rooftop terrace. Relax on deck chairs while taking in breathtaking views of the city.

Chic Rooms with Modern Amenities

Indulge in the stylish cream and chocolate brown toned rooms equipped with LCD TVs, free Wi-Fi, and air conditioning. Upgrade to a room with a private balcony for panoramic city views.

Dining Options for Every Preference

Start your day with a buffet breakfast in the underground breakfast room or enjoy it in the comfort of your room. For a unique experience, dine on the terrace and unwind with a drink from the bar.

Ready to elevate your Parisian experience? Book your stay at Mercure Paris Bastille Saint Antoine now and discover the perfect blend of comfort and convenience.

Important information:

Payment is to be made upon arrival at the hotel.

Please note that there are only 5 parking spaces available, reservation is recommended.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 38 per day.

Location

Guest Reviews

7.8
Based on 375 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 7.49
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.8
S
Sylvain • couple • fr
3
2026-06-06 • via Nuitee
J
Janet • couple • gb
10
It was a stopover on our way to Perpignan and it was located close totheRailway station which was id
Pros:

Location was very good and the hotel was clean and comfy

Cons:

There was no milk in the room to make a coffee or tea

2026-06-04 • via Nuitee
C
Castillo • couple • es
8
2026-06-03 • via Nuitee
A
Alberto • couple • it
7
Buon Hotel ma non da 4 Stelle
Pros:

La posizione è ottima con due fermate della Metro vicine

Cons:

Non ha lo standard di un 4 stelle. Stanza un pò piccola, bagno solo discreto con vasca, water in sgabuzzino separato, arieggiato solo con piccola ventola

2026-06-02 • via Nuitee
C
Cecile • couple • fr
9
Pros:

Très bien ! Chambre propre, bien équipée, bien décorée , literie confortable, personnel très agréable

Cons:

Rien

2026-06-01 • via Nuitee
P
Patrick • solo_traveller • it
7
2026-06-01 • via Nuitee
J
James • solo_traveller • gb
9
2026-05-31 • via Nuitee
B
brigitte • couple • fr
10
Pros:

Accueil
Propreté
Emplacement

Cons:

Hauteur pour rentrer dans la douche

2026-05-31 • via Nuitee
A
Alexandre • solo_traveller • gb
7
2026-05-30 • via Nuitee
M
Messaoud • couple • fr
7
2026-05-29 • via Nuitee
P
Paula • solo_traveller • fr
10
Pros:

Very nice stuff. Room were very clean, bed super comfortable and the bathroom was big.

2026-05-28 • via Nuitee
M
Mariza • couple • qa
9
2026-05-27 • via Nuitee
K
Kalinka • solo_traveller • fr
6
Hôtel bien situé mais rapport qualité-prix décevant
Pros:

Personnel adorable à l'accueil et hôtel très bien situé

Cons:

La climatisation qui ne fonctionnait pas en période de canicule.
Sur un séjour de 2 nuits, pas de réassort de la bouteille d'eau au réfrigérateur et des sachets de thé/café.
Chambre donnant sur rue bruyante

2026-05-27 • via Nuitee
E
Esther • extended_group • gb
5
Basic clean well located but too noisy
Pros:

Basic clean room, relatively close to the station and plenty of places to eat nearby

Cons:

Breakfast was very basic and nothing much there by the time we got there at 8am, hotel had inconsiderate guests making noise past midnight and i could smell cigarette smoke so i am guessing some guests were smoking around the hotel, outside noise is very loud with people yelling at midnight and again at 4am, windows not sufficient enaough to muffle the noise

2026-05-26 • via Nuitee
A
Andrei Coliban • couple • ie
10
2026-05-26 • via Nuitee
B
BUDIMIR • solo_traveller • de
3
Cons:

Razočarana! Fotografije prikazuju gotovo luksuznu sobu, no u stvarnosti to je sobica s uskim krevetom, na kojoj dvoje jedva mogu zajedno spavati.
Na terasu se izlazi na način da se penjem na drvenu klupu tj stepenice pa onda terasa, koja je prljava, puna uvelog lišća.
Dolje ispod hotela do neko doba mladići igraju nogomet, galame i prave buku.
Sve u svemu fotografije hotela su jedno, stvarnost drugo.
Pre pre skup za ono što hotel u stvarnosti jest.
Žao mi je, ali baš fake!

2026-05-26 • via Nuitee
P
PAOLO • couple • it
8
VISITA A PARIGI
Pros:

IL LETTO PERCHÉ È SUPER COMODO. E LA VICINANZA ALLA GARE DE LYON.

Cons:

IL TELEVISORE SENZA NESSUN CANALE ITALIANO

2026-05-25 • via Nuitee
H
Hugo • solo_traveller • gb
9
2026-05-25 • via Nuitee
L
LOPEZ • solo_traveller • co
8
Pros:

La limpieza y el personal

Cons:

Un poco la ubicación

2026-05-24 • via Nuitee
C
chris • couple • gb
7
2026-05-24 • via Nuitee