Hôtel Relais de Lyon By Malone

Hotels
•
Mercure
7.8 (386 reviews)
64, Rue Crozatier , Paris , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location near restaurants
Cons:
Cleanliness issues
Noise from rooms

Categories

Cleanliness
7.03
Several comments indicate issues with cleanliness in rooms and bathrooms.
Service
8.5
Consistently noted as friendly and helpful across multiple reviews.
Location
8.54
Many reviews praise the convenient location near restaurants and attractions.
Room Quality
7.49
Some complaints about the noise level and comfort of beds.
Amenities
7.52
Amenities received mixed feedback, with some noting satisfactions but also complaints.
Value for Money
7.48
Feedback suggests mixed feelings about value for price, especially concerning quality.
Food and Beverage
8.03
Breakfast was frequently mentioned as good and generous.
Overall Experience
7.8
Overall experience reflects an average sentiment that aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:05

Property Description

Rooftop Terrace with Stunning Views

Experience Paris from a different perspective at Mercure Paris Bastille Saint Antoine's 200 m² rooftop terrace. Relax on deck chairs while taking in breathtaking views of the city.

Chic Rooms with Modern Amenities

Indulge in the stylish cream and chocolate brown toned rooms equipped with LCD TVs, free Wi-Fi, and air conditioning. Upgrade to a room with a private balcony for panoramic city views.

Dining Options for Every Preference

Start your day with a buffet breakfast in the underground breakfast room or enjoy it in the comfort of your room. For a unique experience, dine on the terrace and unwind with a drink from the bar.

Ready to elevate your Parisian experience? Book your stay at Mercure Paris Bastille Saint Antoine now and discover the perfect blend of comfort and convenience.

Important information:

Payment is to be made upon arrival at the hotel.

Please note that there are only 5 parking spaces available, reservation is recommended.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 38 per day.

Location

Guest Reviews

7.8
Based on 386 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 7.49
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.8
S
seveno • couple • re
1
2026-07-04 • via Nuitee
B
Bertrand_MULLER • solo_traveller • fr
9
Pros:

Super acceuil. Chambre très bien. Super Emplacement

2026-07-04 • via Nuitee
P
Pauline • solo_traveller • fr
8
2026-07-04 • via Nuitee
M
Miryam • couple • fr
9
Lovely and exceptional staff
Pros:

Service 10/10

Cons:

The terrace was closed

2026-07-04 • via Nuitee
M
Marie • couple • fr
8
Je recommande cet établissement
Pros:

le lit, l'accueil

2026-07-03 • via Nuitee
C
Christelle • solo_traveller • fr
10
2026-07-03 • via Nuitee
M
Muyassar • couple • uz
10
Все было хорошо
Pros:

Удобное расположение в городе, рядом с вокзалом, до прогулочных мест едет транспорт и в целом, приятный район. Уютный отель.

Cons:

Все было хорошо

2026-07-03 • via Nuitee
M
Murielle • family_with_children • fr
8
emplacement pratique
Pros:

emplacement , accueil à l'arrivée , petit déjeuner

Cons:

seche cheveux ne fonctionnait ni lampe de chevet .

2026-07-02 • via Nuitee
V
Véronique • couple • fr
9
Pros:

Personnel très aimable, disponible, efficace. Petit déjeuner varié et copieux.

2026-07-02 • via Nuitee
P
Pascale • couple • ch
10
Une équipe exceptionnellement accueillante. Très bon emplacement et chambre très confortable.
Pros:

Indéniablement la gentillesse du personnel

Cons:

Rien

2026-07-02 • via Nuitee
I
Ilham • solo_traveller • fr
6
2026-06-30 • via Nuitee
C
Calista • solo_traveller • fr
10
2026-06-30 • via Nuitee
A
akochanparis • solo_traveller • us
5
Pros:

スタッフがフレンドリー、地下鉄8番線のLedru-Rollin駅から300m. 　Gare de lyon 行きのバス停まで400m,
地下鉄1番線Reuilly Diderot駅まで550m
どこに行くにも便利な場所です。
ホテルのすぐ目の前のAligre Marketは、月曜日以外毎朝市場が立ち、お部屋にキッチンがないのが残念に思いました。
お部屋は、広く、トイレがお風呂場と別にあります。

Cons:

このホテルは、近代的なビルですが、70年代か80年代か、古くからあるホテルです。
設備は、全て古く、シャワーは、水圧が弱く、エアコンがあまり利きません。
猛暑のパリで、ACを条件に選んだホテルだったので、残念な思いをしました。

2026-06-30 • via Nuitee
S
Staub • extended_group • fr
9
2026-06-29 • via Nuitee
J
Jeanine • family_with_children • fr
10
Tout était parfait.
Pros:

Tout.

Cons:

Rien.

2026-06-26 • via Nuitee
G
Giovanna • extended_group • it
8
2026-06-25 • via Nuitee
G
Giudici • solo_traveller • ch
8
2026-06-24 • via Nuitee
N
Nick • couple • gb
7
2026-06-23 • via Nuitee
B
Berset • family_with_children • ch
8
Un séjour bien sympathique mais onéreux!
Pros:

La chambre était propre et grande, le WC séparé.
De la gare à l'hôtel à pieds, c'était proche, bien situé!

Cons:

Le prix pour une nuit est quand-même assez cher! Ce qui m'a surprise c'est le prix du petit déjeuner... beaucoup trop cher!!

2026-06-21 • via Nuitee
R
Reena • solo_traveller • gb
1
Disgusting and expensive
Pros:

The night and the next day receptionist were wonderful but the one we did our check in with was terrible and rude

Cons:

The receptionist who we did our check in with was terribly rude, and what tax i had to pay again when i had already paid for the hotel , it should have been said before , and about the parking its sooooo expensive yet we bought it , but my husband had to wait long at midnight till about one to get access to that garage because it was block by some other cars which park just in front of it, and the worst part was the room , had a wierd smell , as i entered the room i started to cough maybe because of dust , i couldnt sleep whole night because of that bad smell ,like moisture , i missed my morning visit because of that. Should inform about everything need to pay from before and please do consider people are working hard to have a small holiday , atleast if they paying that much they should get a clean room atleast not a smelly one, because of that i didnt even feel like having breakfast there .

2026-06-20 • via Nuitee