The Citizen Hotel, Autograph Collection

The room and bed were lovely. The linens were very comfortable, and the room service was great for breakfast. The TV has lots of options to watch, and the staff is also very friendly.

I loved my stay here — beautiful room, a charming lobby from another era, friendly staff, and a great location. The in-house dining option — The Grange — is special, with a great bar scene and an amazing menu for breakfast, lunch, and dinner. In addition, lots of dining options within a short walk of the hotel. Highly recommended.

Excelente location, close to cathedral, capitolio, beautiful parks etc
Kaitlin in the restaurant its excellent

Staff, room, experience.

Hotel had all amenities and services expected. Adequate room service offering. Valet parking very efficient for busy location.

Great location, comfortable bed, clean room and a very good breakfast. The staff was friendly and we really enjoyed our stay

The entire staff was very helpful and friendly.

I had such a great stay. The staff were kind and helpful. The hotel and my room were clean and my bed was so comfortable. I love the historical charm mixed with new features that were modern but tasteful. The location is perfectly central to walk 10min to the Capital Building and California Mueseum and 20 min to Old Sacramento. Highly recommend the attached restaurant Grange. Food was delicious and all of their staff were kind too! Love that they provide a late night room service menu.

Wanted to stay downtown walking distance to the capital and surrounding area. The Citizen was a perfect spot, but not the perfect timing as there were concerts in the park across the street and it was loud. The hotel doesn't have sound proofing. Went to the restaurant for quiet. I loved my room with 2 windows, one facing the sunset the other facing the park. Walking about there were many restaurants which was very nice. The drawback is the homeless living right on the streets everywhere.

Bequemes Bett
Zimmergrösse
Schreibtisch
Check-out bis 12h

It was quite not a large hotel very quaint and very comfortable.

Now this hotel is pretty nice if you just want to go to tourist spots because it’s next to the rose garden, the state capitol and other places, but my family had booked a suite on the 14th floor. We arrived between 11:30-12:00. They said that the room would be ready by 3:00 which was ok because we would be at a birthday party- which was specifically why came to Sacramento for so it was ok - but they texted us that the room was ready at 6pm. Now it was ok because we were still eating and celebrating but if we weren’t we would still be waiting. When we arrived at our room we saw a pull out couch which one of our family members would be sleeping. We didn’t think much of it until we actually had to go to bed. We had called room service about three times by now and no one had come in so about one hour to 2 hours later room service came with our blankets sheets and pillows and what not for our bed but nobody actually helped us set it up so our grandma which was going to be sleeping there had to do it with no help, and she was really tired and cold so that’s another thing. I would like to give out a big shout out to Kaitlyn, which was our server at breakfast, she was really nice and helped us out a lot.

What a first class hotel! Aside from its overall atmosphere everyone we encountered was cordial and accommodating, from the doorman to the front desk to the room attendant. Each not just acknowledging, instead asking deliberately to help, meet a need, and make sure we had been taken care of. Everyone ended each encounter with a personal message. Clearly people who understand how to make a difference!

Beautiful historic hotel with many original details preserved