Platinum International

Hotels
9 (1710 reviews)
326 James Street , Toowoomba , AU
+61 7 4634 0400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean and tidy
Good location
Comfortable rooms
Helpful staff
Great food and beverage options
Cons:
Some issues with staff communication
Minor maintenance issues with amenities

Categories

Cleanliness
9.14
Generally mentioned as clean and tidy in multiple reviews.
Service
9.11
Staff were accommodating and helpful, though some mixed feelings on specific encounters.
Location
9.15
Highlighted as ideal and convenient for various trips.
Room Quality
9.1
Rooms described as spacious, comfortable, and modern.
Amenities
8.63
Amenities were generally positive; however, some did not meet expectations.
Value for Money
8.59
Value noted for some amenities but some reviews questioned their worth.
Food and Beverage
9.14
Breakfast and restaurant offerings were praised in several reviews.
Overall Experience
9.11
Positive overall experience mentioned in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:19

Property Description

Luxurious Accommodation and Amenities

Platinum International offers 52 luxurious suites with top-notch amenities such as flat-screen TVs, spa baths, and free high-speed WiFi. The property also features a restaurant, cocktail bar, and fitness centre for guests to enjoy during their stay.

Convenient Location and Transportation

Centrally located opposite a shopping centre, Platinum International provides easy access to public transport facilities, making it convenient for guests to explore the area. Additionally, the hotel is just a 20-minute drive from Toowoomba Wellcamp Airport, with pick-up arrangements available.

Conference Facilities and Nearby Attractions

With conference facilities and 2 function centres, Platinum International caters to business needs. Moreover, the hotel's proximity to Toowoomba Base Hospital and medical centres offers convenience for those seeking medical services.

Book your stay at Platinum International for a luxurious and convenient experience.

Important information:

Please note that there is a 1.8% charge when you pay with a Visa or Mastercard.

Please note that there is a 2.9% charge when you pay with an Amex or Diners card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Aug 21, 2026 until Mon, Sep 7, 2026
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 1710 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
D
Davey • couple • au
5
Cons:

The fridge was noisy. We had to turn it off to sleep.

2026-09-19 • via Nuitee
D
Diane • couple • au
8
Clean and good-sized king room.
Pros:

Room #406 ground floor, patio with table and chairs, good size room with king bed. On site parking. Room service for breakfast & dinner (did not use). Walk in shower with amenities. Next to 2 service stations, one is 24 hours, but surprisingly the room had great soundproofing. Shopping across the road. Managers/owners wonderfully friendly.

Cons:

No microwave. Lots of workers stay here and that meant noise from 4am onwards, if a light sleeper this is not good.

2026-09-15 • via Nuitee
C
Carlos • family_with_children • au
3
Poor as all you want is a good bed (tick) and a good shower (fail as no hot water).
Pros:

bedrooms were good

Cons:

In a Toowoomba winter which is cold to have no hot water and the only option was a freezing shower was really poor.

2026-09-14 • via Nuitee
E
Eden • extended_group • au
10
cozy and safe
Pros:

beds are comfortable. Rooms are clean. Very easy access.

Cons:

the weather was cold

2026-09-14 • via Nuitee
M
Maureen and Peter • extended_group • au
9
Title: Exceptionally clean, family-friendly, and relaxing stay!
Pros:

Our stay at Platinum International on James Street was absolutely fantastic. From the moment we arrived, the manager, Thomas, made us feel incredibly welcome with his friendly, relaxed personality.
The room itself was spotlessly clean and very well-equipped for our needs. We appreciated having a small cooktop, a coffee maker, tea-making facilities, and a well-stocked fridge full of drinks. The bathroom was very spacious, though the layout was a tiny bit awkward as the towel rack was positioned near the toilet and a little hard to reach
As a family, having a breakfast option is an absolute necessity for us, so we were thrilled that it was offered. The real bonus was the availability of room service. We ordered both breakfast and dinner, and the meals were of excellent quality and great value. We had a wonderful, comfortable experience, will definitely return, and highly recommend this place for families looking for a stress-free stay in Toowoomba!

Cons:

The position of the towel racks in the bathroom.

2026-09-13 • via Nuitee
R
Remil • couple • au
10
2026-09-13 • via Nuitee
P
Pipat • couple • au
10
2026-09-12 • via Nuitee
R
Rob • solo_traveller • au
9
Will be back
Pros:

Ease of check in , location & cleanliness

2026-09-11 • via Nuitee
G
Gary • couple • au
9
Pros:

Location was excellent for my needs
Rooms are quiet from outside noises

Cons:

A microwave oven would have cone in very handy

2026-09-10 • via Nuitee
R
Robert • couple • au
8
2026-09-07 • via Nuitee
A
Andrew • solo_traveller • au
8
2026-09-07 • via Nuitee
G
Garrett • couple • au
10
Pros:

Beautiful spacious room.

Cons:

quiet, convenient location near shopping centre.

2026-09-07 • via Nuitee
T
Tamara • couple • au
10
wonderful, as always
Pros:

spacious, clean and tidy

2026-09-07 • via Nuitee
K
Kathleen • couple • au
7
Was quite pleasant, but other motels are better value.
Pros:

The room was nice beds okay shower great

Cons:

They really need to have microwave in the rooms so they are better value for money. A lot of other motels have them

2026-09-06 • via Nuitee
T
Tammy • couple • au
8
2026-09-06 • via Nuitee
A
Andrew • solo_traveller • au
7
Great location, good room and comfortable bed
Pros:

Great location and quiet room at the back

Cons:

When they cleaned the room they did a token effort and did not provide more tea

2026-09-05 • via Nuitee
B
Boxa_85 • solo_traveller • au
6
2026-09-02 • via Nuitee
P
Pam • couple • au
9
Good, clean and friendly staff
2026-09-01 • via Nuitee
D
Diane • solo_traveller • au
8
Spacious, comfy room for a reasonable price
Pros:

Spacious, well-appointed room with comfortable bed and pillows.
Decent size bathroom with good water pressure and plenty of hot water.
Coffee machine and pods supplied was a nice touch.
Plenty of car parking and a small private courtyard area.

2026-08-31 • via Nuitee
T
Tamara • couple • au
10
I have stayed in several different rooms now. They are always consistently clean and tidy. Staff has also always been ve
Pros:

They are always consistent

2026-08-29 • via Nuitee