The LOOM Hotel, Tapestry Collection by Hilton

Innovative use of property.

Nice location near plenty of stores. Staff was welcoming. I loved the industrial layout and decor. The bed was comfortable and the room was pristine.

It was lovely. Staff were really friendly. Room was very clean. Beds were comfortable. Good location. There’s also parking across the street.

In the end, everything was great: bed, room and restaurant!

Historic property in an amazing location by the river, beautiful restaurant patio, wonderful staff

I liked the location and that it was in a fairly former mill / industrial building.

Everything

Nice design

Location and industrial feel/vibe

Room was cozy and staff was very friendly. Coffee was great (which we all know we can't typically say about a hotel stay). A bit out of the range for what I like to spend on hotels, but this one was worth the price.

Re: High Praise for Loom Hotel Employees Kassie and Taisha

I am writing in connection with my stay at the Loom Hotel (Loom) on July 6-10, 2026 in order to advise of two stellar and exemplary employees: Kassie and Tashia. The respect and service my family and I received from Kassie and Tashia during our stay at the Loom compels me to inform management as well as the general public of the excellent caliber of the hotel staff.  Kassie and Tashia were exceptionally respectful and helpful to my family and I during our stay at the Loom.  

Kassie and Tashia were particularly helpful in guiding my family through the city--providing detailed walking directions as well as suggestions and references on dining.  Further, Kassie and Tashia were extremely helpful to me--providing me with pertinent hotel information and recommending certain hotel services so that I could quickly and efficiently tend to business matters and have some time to spend with my family. At all times during my stay, each of them made my family and I feel welcome—providing us with necessities and, at times, complementary apples and beverages.

In light of the efficient services Kassie and Tashia provided to us, and the courteous and professional manner in which they provided those services, I decided the Loom would be my hotel of choice in the Rhode Island area. Indeed, Kassie and Tashia convinced me to stay at the Loom in late July and as recently as yesterday and today—when I witnessed Kassie hard at work training a new staff member upon checking in.

I am glad that I was able to make everyone further aware of Kassie’s and Tashia’s job performance and hope that this review is placed in their employee files for further evaluation in connection with their employee reviews. Further, it appears that the remaining staff at the Loom reflect Kassie’s and Taisha’s hard work, efforts with special attention to all guests.

In view of my very satisfactory experiences, I look forward to staying at the Loom in the future and greeting Kassie, Tashia and the rest of the staff on a more regular basis. I highly recommend the Loom to any travelers in or around the northeast and elsewhere who find themselves in the state of Rhode Island. I am certain those travelers will experience the same standards of service my family and I enjoyed at the Loom

I had stayed here at the Loom when my sister-in-law passed away 10 years ago and had a great experience. So, when I planned a trip home to visit my brother and bring my husband to see where ai grew up, I thought the Loom would be the best place to stay. I couldn’t be more wrong. The restaurant is overpriced and very disorganized, the fire alarm system malfunctioned on our second night going off 3 time causing evacuation twice and everyone’s sleep to be disrupted (NO apologies from the staff or any gesture of accommodation was made, as if to say, “oh well”), the shower water temperature was so inconsistent I was nearly scalded with every shower, the shower wand would not adjust so we could use it instead of the rainhead, after the room was serviced, the sink stopper would not come out of the sink causing to fill up with water with no way to drain (it took 20 minutes for the engineer to come fix it), and last but not least by any means is the continuous issue with the tv signal being intermittent when first turned on. It would take 10 minutes for it to fully function every time we turned on the tv. This place might be billed as a Hilton Tapestry hotel, but it functions like a Motel 6.