Nayara Gardens

Hotels
9.7 (385 reviews)
Arenal Volcano National Park, 702 Road, Alajuela, La Fortuna de San Carlos, 21007, Costa Rica , Fortuna , cr
+18448652002

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Extremely friendly and attentive staff
Stunning rainforest setting with volcano views
Immaculate rooms and housekeeping
Heated pools (room balcony + natural springs)
Excellent breakfast and restaurants
Yoga, gym and resort activities
Golf-cart transport, valet and complimentary laundry
Cons:
Checkout/bag pickup delay reported
High prices for room service and some restaurants
No designated smoking area for guests who smoke
Air conditioning noisy or too cold in some rooms

Categories

Cleanliness
10
Multiple reviewers praised immaculate rooms and perfect housekeeping (no sign of insects despite jungle setting).
Service
10
Staff repeatedly described as extremely friendly, attentive and willing to go out of their way; concierge/valet and golf-cart service noted.
Location
10
Resort praised for magnificent rainforest setting and volcano views; access to natural hot springs and tranquil environment highlighted.
Room Quality
10
Rooms described as beautiful with heated balcony pools in some rooms; reviewers called them the best room and very comfortable.
Amenities
9.8
Excellent facilities cited: heated pools (room and natural springs), yoga, gym, golf-cart transport, multiple restaurants, valet and complimentary laundry.
Value for Money
7.9
Generally excellent experience but several mentions of high prices for room service and restaurants and limited smoking facilities, reducing perceived value.
Food and Beverage
9.9
Breakfast repeatedly described as fantastic (fresh fruit, great juices, hot stations); restaurants and dining called excellent by multiple guests.
Overall Experience
10
Overwhelmingly positive overall feedback; guests called it exceptional, one of the best hotels they have stayed at, and expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 06:31

Property Description

Luxury Boutique Hotel and Spa in Costa Rican Rainforest

Private Bungalows with Plunge Pools: Enjoy the privacy and luxury of private bungalows with hand-woven fabrics, wood furniture, internet, and flower gardens.

Adventure and Relaxation: Explore the Caño Negro Wildlife Refuge, horseback ride to the Fortuna Waterfall, or hike along the Celeste River. For relaxation, indulge in coffee scrubs and volcanic mud treatments at the spa, then unwind with a cocktail at the outdoor pool and wet bar.

Gastronomic Delights: Experience Costa Rican cuisine with garden views at the bamboo decked restaurant, and savor South American and Spanish wines at the wine bar.

Book your stay at Nayara Gardens for a luxurious and adventurous getaway in the heart of Costa Rican nature.

Important information:

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$65 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 385 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.8
Value for Money: 7.9
Food and Beverage: 9.9
Overall Experience: 10
E
Elena • family_with_children • ch
10
This was an amazing experience. Beautiful location, great people, variety of activities offered by the hotel!
Pros:

Absolutely everything

2026-07-11 • via Nuitee
D
David • couple • gb
10
Luxurious , thoughtful and excellent experience
Pros:

top notch resort , dealt with allergies very well , and very friendly staff.

Cons:

Nothing

2026-07-09 • via Nuitee
P
Patricia • family_with_children • br
10
Experiencia no natureza com muito conforto
Pros:

Pessoas, além de todo o conforto do hotel em todos os sentidos. Fui comemorar meu aniversário com minha família e foi incrível o lugar, os quartos sem nenhum vestígio de possíveis bichos(estávamos no meio da selva), muito conforto, piscina aquecida na varanda do quarto. Além das piscinas aquecidas naturalmente no meio da mata. Café da manhã muito bom. Deslocamento pelo complexo do hotel com os carrinhos de golfe, ioga maravilhosa em meio ao canto dos pássaros, academia perfeita. Tudo incrível. Ah, meu quarto tinha vista para o vulcão Arenal.

Cons:

Ir embora

2026-05-26 • via Nuitee
J
Julie • family_with_children • us
10
Beautiful, fabulous spot with the friendliest staff anywhere. Highly recommend!
Pros:

Absolutely everything! The resort is gorgeous, in a magnificent setting in the middle of the rainforest. There are actually 3 separate parts to Nayara (gardens, springs which is adult-only, and tented camp) but you can use any of the facilities at will. Great bars and restaurants at each location. Breakfast is fantastic - fresh fruit (BEST mango you will ever have), breads/pastries, fresh juices, fresh coconut juice daily and a hot station where you can order any type of egg dish (or potatoes, meats, etc) you want. But by far, the friendliest and nicest staff ANYWHERE! They will go out of their way and make a point of saying how important our satisfaction is to them. And it's truly genuine. Ticos (people from Costa Rica) are the nicest people.

Cons:

Checkout was a bit troublesome. We/our bags were supposed to be picked up at 6:20 but no one showed. We walked down to get breakfast to-go and had to ask again for someone to pick our bags up, which finally showed up 20mn late. But that's the only thing.

2026-05-04 • via Nuitee
C
christian • family_with_children • be
10
Extraordinaire (merci Alex !)
Pros:

Tout

Cons:

Rien

2026-04-30 • via Nuitee
L
Lisa • couple • ca
9
2026-04-25 • via Nuitee
N
Nicole • couple • us
10
We will be back!
Pros:

We loved the room, the resort, and the staff. Everyone was so nice. The restaurants are excellent. The grounds are beautiful. Best room ever!

2026-04-23 • via Nuitee
C
Christina • couple • cy
10
Exceptional- one of the best hotels we have ever stayed at
Pros:

One of the best hotels we have ever stayed at! Would love to have stayed for longer. Facilities are amazing, we had a morning yoga session which was truly an experience! Breakfast and dinner were yummy and staff was so friendly and professional.

Cons:

Nothing

2026-04-16 • via Nuitee
L
LUIS • solo_traveller • es
10
Excelente
2026-04-15 • via Nuitee
B
Benoit • couple • fr
10
La perfection
Pros:

Un des meilleurs établissements dans lequel nous avons eu la chance d’aller de tout les pays. Tout est super la chambre, la salle de bain, le ménage parfait,la piscine chauffée, le personnel, attentionné, la moindre demande est exécuté sans délai. La nourriture est exceptionnelle et l’environnement est magnifique.
Voiturier gratuit rapide
Laundry gratuit
Hotel exceptionnel et personnel au plus haut niveau

Cons:

Rien tout était parfait

2026-04-13 • via Nuitee
C
Claudia • family_with_children • uy
9
Vacaciones familaires
Cons:

Mi esposo es fumador y la paso mal porque no hay donde hacerlo, salvo saliendo del hotel parado atras del parking.

2026-04-08 • via Nuitee
M
MARTA MARIA • couple • es
10
2026-04-07 • via Nuitee
A
Adrien • couple • fr
10
2026-04-06 • via Nuitee
M
Michelle • couple • us
10
2026-04-06 • via Nuitee
M
Mishin • couple • us
10
Pros:

Best hotel we stayed at while at Costa Rica

Cons:

Loved everything there

2026-04-05 • via Nuitee
S
Sebastien • couple • fr
10
Séjour 4nuits
Pros:

Tout était parfait rien à dire
Laundry offert
Petit cadeau gourmandise offert chaque jours dans la chambre
Système de voiturette à votre service
Personnel qui vous amène votre voiture et vous la gare à chaque sortie ou entrée
Top vraiment l'environnement

Cons:

Les prix du room service très élevé
Idem pour les restaurants

2026-04-04 • via Nuitee
R
Robin • couple • us
10
2026-03-27 • via Nuitee
M
Mark • solo_traveller • us
10
Awesome rainforest stay!
Pros:

Beautiful rooms and grounds. The staff, food and vibe are terrific. Do stay here and you will love it.

Cons:

Nothing, it was exceptional.

2026-03-27 • via Nuitee
S
Sue • couple • gb
10
2026-03-16 • via Nuitee
M
mariafernanda123456 • family_with_children • br
10
Pros:

Atendimento, restaurantes, estrutura

Cons:

Ar condicionado muito gelado no quarto e não desliga

2026-03-12 • via Nuitee