Crowne Plaza Istanbul - Old City by IHG

Hotels
•
IHG
Balabanaga Mahallesi, Fethibe, Laleli-Fatih, Istanbul, Istanbul, 34134 , Istanbul , TR
90-212-5149000

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Facilities

Elevator
Fitness facilities
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Health club
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Cleanliness concerns

Categories

Cleanliness
6.93
Some concerns about cleanliness mentioned indirectly.
Service
8.4
Staff is very friendly, helpful, and engaged.
Location
8.44
Location is very convenient and near main attractions.
Room Quality
7.39
Generally nice property, some room issues noted.
Amenities
7.72
Standard quality for this hotel tier.
Value for Money
7.88
Good food and services justify the price.
Food and Beverage
7.93
Very good breakfast and food mentioned positively.
Overall Experience
7.7
Overall experience was wonderful despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:45

Property Description

Luxurious Spa and Recreational Amenities:
Indulge in massages, body treatments, and facials at our onsite spa. Guests can also enjoy the health club, indoor pool, and sauna for a relaxing retreat.

Dining and Entertainment Options:
Savor delectable dishes at Shebap or opt for 24-hour room service. Treat yourself to snacks at the coffee shop and drinks at the bar/lounge. Buffet breakfasts are also available daily.

Convenient Facilities and Services:
With a business center, limo service, and event spaces, we cater to all your needs. Stay connected with complimentary Wi-Fi and take advantage of the airport shuttle and parking services for a hassle-free stay.

Immerse yourself in the heart of Istanbul at Crowne Plaza Istanbul - Old City and book your luxurious stay now!

Important information:

  • Pool access available from 7:30 AM to 10:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

Cleanliness: 6.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.72
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 7.7
K
KAMAL • family
10
Pros:

Its near everything, Very good breakfast and very good staff.

2025-10-12 • via Nuitee
E
Elizabeth
10
Pros:

Excellent city hotel

2025-10-07 • via Nuitee
G
Gary
10
Pros:

Nice property and location

2025-10-04 • via Nuitee
G
Greg
10
Pros:

Best fr friendly happy

2025-09-25 • via Nuitee
N
Nathan • family
10
Pros:

Everything was wonderful

2025-09-24 • via Nuitee
F
Farida
10
Pros:

Location very convenient, the staff very friendly and helpful

2025-09-23 • via Nuitee
E
Elizabeth
10
Pros:

Perfect city hotel

2025-09-22 • via Nuitee
I
Irvin
8
Pros:

I like it .

2025-09-16 • via Nuitee
W
Waleed
10
Pros:

It’s good but there is some negativity in the room like there is spiders and ants food is good condition is excellent service is amazing

2025-07-28 • via Nuitee
M
Matt • family
10
Pros:

Staff was very helpful and engaged. Concierge Manager, Delik was especially helpful with transportation and questions I had about tram fares. Hotel located very close to main attractions in the Old City.

2025-07-20 • via Nuitee
T
Touowa Tchabo Nancy • partner
10
Pros:

Very nice hotel. Recommend it to anyone!!!

2025-06-28 • via Nuitee
M
Michael • partner
8
Pros:

Great stay overall. Initial check in was a bit slow. Our room was put facing the main road with the tram running which can be noisy. Breakfast was ok but we didn’t think was worth €20pp compared to another hotel we stayed at where breakfast was already included in the price. Otherwise staff generally attentive.

2025-06-20 • via Nuitee
E
El Hassan
10
Pros:

Friendly staff great hotel

2025-06-11 • via Nuitee
E
Elizabeth
10
Pros:

Excellent team. Always happy to stay there. Good location

2025-06-11 • via Nuitee
M
Mohammad Tanweer • partner
10
Pros:

The staff are very friendly and helpful.

The location is perfect and the breakfast selection is excellent.

The rooms are slightly on the small side but they are clean and well maintained.

Overall the hotel is excellent.

2025-06-06 • via Nuitee
E
evelyn
10
Pros:

The hotel is clean and staff is very helpful

2025-05-31 • via Nuitee
E
Elizabeth
10
Pros:

Perfect business hotel

2025-05-30 • via Nuitee
D
Daniel • friends
10
Pros:

Great location and close to everything. I would stay there again.

2025-05-29 • via Nuitee
E
Elizabeth
10
Comfortable Hotel
Pros:

Good business Hotel

2025-05-24 • via Nuitee
V
Virginia • partner
10
Pros:

Excellent service, except perhaps upon check in and check out where there were problems with the bill and with the staff members' limited English.

2025-05-13 • via Nuitee