Heartland Hotel Auckland Airport

Hotels
8.6 (6784 reviews)
14 Airpark Drive, Auckland Airport , Auckland , nz

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues with towels
Noisy air conditioning

Categories

Cleanliness
7.74
Multiple reviews mentioned issues like stained towels and bad odors.
Service
9.71
Numerous reviews highlighted the exceptional friendliness and helpfulness of the staff.
Location
8.75
Conveniently located near the airport with easy shuttle access.
Room Quality
8.2
Rooms were reported to be comfortable, though some issues with AC were raised.
Amenities
8.73
Amenities like the pool, free shuttle, and vending machines were positively mentioned.
Value for Money
8.69
Guests found the prices reasonable in relation to the offered services and experience.
Food and Beverage
8.24
Food options were generally liked, but some comments were neutral.
Overall Experience
8.71
Majority of reviews were positive, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:35

Property Description

Convenient Location
Heartland Hotel Auckland Airport is situated in the Airpark Business Centre, just a short 5-minute drive from Auckland Airport and Butterfly Creek. The hotel's proximity to the airport makes it an ideal choice for travelers seeking comfort and convenience.

Relaxing Amenities
Guests can unwind in the outdoor swimming pool or indulge in the spa pool, perfect for rejuvenation after a long day of traveling. The air-conditioned rooms provide a comfortable retreat, complete with complimentary toiletries and tea/coffee making facilities.

Dining Options
Whether you choose to enjoy a drink and light meal at the Lobby Bar or explore nearby dining establishments, there are plenty of options to satisfy your cravings. With a variety of restaurants and cafés just a 5-minute drive away, culinary delights are always within reach.

Experience relaxation and convenience at Heartland Hotel Auckland Airport - book your stay now for a memorable travel experience.

Important information:

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact Heartland Hotel Auckland Airport for more information using the contact details found on the booking confirmation.

Please note that there is a 1.5% charge when you pay with a credit card.

Free 24-hour airport shuttle service is available to all guests.
The shuttle leaves every 30 minutes on the hour and half hour, and runs on demand only.
Guests who require a pick up from the airport should phone 0800 404 204.
Pickup locations:
- Domestic - Door 7 (Jetstar end of the terminal)
- International - Exit Door 8 and follow signage to 'Off-site Shuttle Transfers'. Wait in pickup lane 5 or 6 for our hotel shuttle.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

8.6
Based on 6784 reviews
Cleanliness: 7.74
Service: 9.71
Location: 8.75
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
A
Ana solo_traveller nz
10
Pros:

Staff were great so was the room especially for price

2026-08-15 via Nuitee
D
Diane couple nz
8
2026-08-15 via Nuitee
A
Ann James solo_traveller nz
9
Pros:

Heartland Hotel is our go too hotel when we over night to &from airport travel. Great pick up &drop of service which we very much appreciate. The bar & dining service very good. comfortable beds. Great service. Highly recommend.

2026-08-15 via Nuitee
W
wendy solo_traveller nz
10
Pros:

Convince and a comfortable stay

2026-08-15 via Nuitee
L
Logan solo_traveller nz
6
2026-08-14 via Nuitee
K
karyn solo_traveller nz
10
Pros:

Quiet and really clean. Easy to get to and a little out of the hectic airport traffic. Great shuttle service

2026-08-14 via Nuitee
T
Tina solo_traveller au
9
Clean and close to the airport with great shuttle service to get you to the airport.
Pros:

The rooms are a great size. Plenty of room to move in them.

2026-08-14 via Nuitee
G
Gurpreet couple nz
9
2026-08-14 via Nuitee
C
Cathy couple nz
6
Great
Pros:

Awesome shuttle frequency

Cons:

The room, walking distance to Auckland airport shopping centre

2026-08-14 via Nuitee
E
Edgar solo_traveller de
8
Pros:

Friendly team, clean space and reliable Airport transfer.

2026-08-13 via Nuitee
J
Jacky couple nz
10
Very impressed overall, better than expected and we will return !
Pros:

Free airport shuttle, pillow choice, excellent breakfast, pod coffee maker in room

Cons:

Bathroom heating !

2026-08-13 via Nuitee
K
kendra family_with_children nz
9
Pros:

Location was good, food and staff exceeded expectations

Cons:

Spa pool was like warm and not very clean

2026-08-13 via Nuitee
C
Cathy solo_traveller nz
10
Pros:

Just so convenient and staff always so obliging and friendly.

2026-08-13 via Nuitee
E
Egan-Cunningham solo_traveller nz
9
Great place to stay
Pros:

Great place to stay prior overseas trip. Great price. Rooms are large, spacious and clean. Meal at restaurant was delicious. Staff are friendly and helpful. Definitely recommend.

Cons:

Nothing

2026-08-12 via Nuitee
E
Emma solo_traveller nz
9
Pros:

Good location for airport stay. Free parking. Always a good to prior to travel.

Cons:

It was all good

2026-08-12 via Nuitee
C
Chand solo_traveller nz
10
2026-08-12 via Nuitee
J
Jan couple nz
4
Pros:

The facilities are fine for an airport hotel. The staff were helpful.

Cons:

But we were kept up all night by work being done in the next door business. The forkhoist was beeping all night. Drove us nuts.

2026-08-12 via Nuitee
J
Janet couple nz
10
My recent stay was beyond great! Gustavo was able to accomodate me in an early check in after my flight was cancelled, w
Pros:

Close to the airport, clean rooms and free shuttle going to and from the airport. Helpful staff.

2026-08-12 via Nuitee
J
Janet solo_traveller nz
9
2026-08-12 via Nuitee
V
Vanessa solo_traveller ch
6
Pros:

The staff were very helpful and the transport to the airport was easy and well organised.

Cons:

The room was not fully clean. The breakfast also seemed like it had been standing out for a long time.

2026-08-12 via Nuitee