Holiday Inn Ontario Airport - California by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (1297 reviews)
2155 East Convention Center Way , Ontario , US
+1 909-212-8000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Convenient location
Friendly staff
Spacious rooms
Good value
Cons:
Noisy bed
Apathy from some staff
Limited food options
Noise from outside

Categories

Cleanliness
8
Multiple mentions of clean rooms but issues with noise can affect overall perception.
Service
8.77
Mostly friendly staff, though some reviews mention apathy and rude concierge.
Location
8.91
Conveniently located near the airport and office; positive sentiments about the location.
Room Quality
8.15
Rooms are described as clean and spacious, but various complaints about comfort and noise arise.
Amenities
8.39
Amenities widely appreciated but limited food options and service hours noted.
Value for Money
8.54
Considered good value for the price by some, but not universally agreed upon.
Food and Beverage
8
Some positive remarks about on-site food, but lacking breakfast and service noted.
Overall Experience
8.47
Overall pleasant experience noted, with key issues affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:12

Property Description

Modern Rooms with Amenities
Each room at Holiday Inn Ontario Airport - California offers a flat-screen TV, microwave, and refrigerator. Enjoy the convenience of coffee-making facilities and a work desk in your modern accommodation.

On-Site Leisure Facilities
Relax in the outdoor pool, hot tub, or fitness room during your stay. The hotel also features a business center and a launderette for added convenience.

Dining at Landings Restaurant and Bar
Indulge in delicious American cuisine at the on-site restaurant throughout the day.

Experience comfort and convenience at Holiday Inn Ontario Airport - California. Book your stay now to enjoy all these fantastic amenities and more.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Guest Reviews

8.4
Based on 1297 reviews
Cleanliness: 8
Service: 8.77
Location: 8.91
Room Quality: 8.15
Amenities: 8.39
Value for Money: 8.54
Food and Beverage: 8
Overall Experience: 8.47
D
Debra • solo_traveller • us
2
There are several hotels close to the airport stay at a different hotel
Pros:

Close to the airport

Cons:

Broken coffee pot dirty room request for extra pillows which took 20 rings for the front desk to answer…waited for 1 hour dressed but finally gave up. When the issues mentioned at checkout the clerk obviously didn’t care about the issues and seemed surprised that the front desk answered at all. I have stayed at Holiday Inns several times and this one rates the worst.

2026-09-17 • via Nuitee
A
Alex • family_with_children • us
7
No issues, everything about my stay was amazing
Pros:

It was very clean and staff was helpful

Cons:

The breakfast

2026-09-17 • via Nuitee
R
Raul • couple • us
10
2026-09-14 • via Nuitee
B
Boots • solo_traveller • us
10
Thanks Holiday Inn
Pros:

From the moment I walked in...I knew i was at the right place.

Cons:

I wanted to stay longer.

2026-09-14 • via Nuitee
L
Linda • solo_traveller • us
9
2026-09-13 • via Nuitee
T
tirmzi • couple • us
1
I absolutely recommend this hotel to anyone
Pros:

It’s was near me

Cons:

Noting you have to wait for everything everything we ordered. We did not get on time. Got locked out the key messed up a bunch of times two days we were without toilet paper and towels.

2026-09-09 • via Nuitee
L
Leonor • extended_group • us
8
The stay was decent. Since the day we arrived, there were ants all over the room We didn’t call to report it because w
2026-09-04 • via Nuitee
D
Dominique • solo_traveller • qa
8
Contineously amazing
Pros:

Love it

Cons:

Cleaned and comfy.

2026-08-31 • via Nuitee
J
Joe • couple • us
10
2026-08-31 • via Nuitee
C
Chandra • solo_traveller • us
10
Great stay and good value
Pros:

Close to airport and clean

Cons:

N/a

2026-08-29 • via Nuitee
J
Juan • extended_group • us
7
2026-08-28 • via Nuitee
L
Leslie • couple • us
10
2026-08-26 • via Nuitee
M
markise • solo_traveller • us
8
2026-08-26 • via Nuitee
M
Mark Celestie • family_with_children • us
3
beds are comfortable could use more better customer service making sure room ready for exhausted guests
Pros:

beds are comfortable

Cons:

no staff present to talk to at check out. First room given lock does not work had to be transferred to another room with working door lock. Toilet seat broken

2026-08-23 • via Nuitee
T
Torry • solo_traveller • us
9
2026-08-23 • via Nuitee
J
Jennie • solo_traveller • us
10
Pros:

Room was super insanely small compared to the room suite up grade id received on my first stay. Drastically different in ambiance and comfortability .

Cons:

Read above. DEPOSIT NOT REFUNDED

2026-08-21 • via Nuitee
J
Jennie • solo_traveller • us
10
Pros:

The amazing room upgrade. Unfortunately I havent been able to secure such a room since. And when I dis atay in that amazing room , at that time, I was extremely ill, stayed in bed entire stay. But it was at least beyond comfortable and my body sank into the bed and help alleviate my aches and pains and definitely was the main factor id slept so well at least.

Cons:

But I have yet to receive the 2) $50 deposits id made, refunded to my bank account .

2026-08-21 • via Nuitee
D
Donald • solo_traveller • us
10
2026-08-15 • via Nuitee
R
Robin • couple • us
7
2026-08-15 • via Nuitee
J
Jo-ann • couple • us
6
2026-08-15 • via Nuitee