Hilton Garden Inn Charlotte/Ayrsley

Hotels
•
Hilton Garden Inn
8.6 (588 reviews)
1920 Ayrsley Town Boulevard , Charlotte , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Dirty walls
Mold in bathrooms
Limited breakfast options

Categories

Cleanliness
8.35
Some reviews mention dirty walls and mold in bathrooms, affecting the score.
Service
9.35
Many reviews highlight friendly and helpful staff throughout the stay.
Location
8.85
Several reviews mention the convenience of the location close to downtown.
Room Quality
8.85
Guests noted attractive and comfortable rooms overall.
Amenities
7.85
Hot tub complaints and outdated rooms impact the amenities rating.
Value for Money
8.85
Most feedback suggests the hotel provides good value despite some issues.
Food and Beverage
7.85
Breakfast is expensively rated, with limited options mentioned in several reviews.
Overall Experience
8.85
General positive feedback indicates a solid overall experience, with some minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:02

Property Description

Convenient Location
Located in Charlotte, North Carolina, Hilton Garden Inn Charlotte/Ayrsley is just a short drive from Carowinds amusement park, making it an ideal choice for families and thrill-seekers alike.

Modern Amenities
This completely non-smoking hotel boasts an indoor swimming pool, hot tub, 24-hour business centre, and a well-equipped fitness centre, ensuring that guests have everything they need for a comfortable and convenient stay.

Comfortable Guestrooms and Dining
Guestrooms at the Ayrsley Hilton Garden Inn are equipped with microwaves, refrigerators, and coffeemakers for added convenience. Additionally, the hotel's Great American Grill offers delicious breakfast and dinner options for guests to enjoy during their stay.

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Charlotte/Ayrsley - book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the first level lobby is undergoing renovation until April, 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 588 reviews
Cleanliness: 8.35
Service: 9.35
Location: 8.85
Room Quality: 8.85
Amenities: 7.85
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
F
Fuller • solo_traveller • us
7
2026-05-23 • via Nuitee
D
Denae • couple • us
10
Enjoyed the peace
Pros:

Great location. It was quiet

Cons:

N/A

2026-05-18 • via Nuitee
S
Sonequa • solo_traveller • us
10
I felt safe ,slept GREAT ,and my room was clean ..
Pros:

Everything

Cons:

I loved it all

2026-05-16 • via Nuitee
K
Keara • couple • us
10
It was a great short stay , will stay again!
Pros:

Clean

Cons:

Breakfast wasn’t free

2026-05-10 • via Nuitee
S
Shay • solo_traveller • us
10
2026-05-08 • via Nuitee
D
Deanna • solo_traveller • us
7
2026-05-08 • via Nuitee
L
Luis • couple • us
3
Cons:

Room bathroom was in terrible condition. Door jammed. Bathtub stucco. Sink stopped up and when I called they never came. Room cleaning should be daily and not ever other day. Front desk sometimes didn't answer my call. Sorry, but will not book again.

2026-05-05 • via Nuitee
M
Moore • couple • us
8
2026-05-04 • via Nuitee
C
Chrystal • solo_traveller • us
10
Comfortable and worth it!
Pros:

Easy access location, friendly staff, clean facility.

Cons:

N/A

2026-05-04 • via Nuitee
K
Kizzy • couple • us
10
Pros:

Beautiful n comfortable great amenities

2026-04-28 • via Nuitee
C
Cinthia Melissa • couple • us
10
Pros:

Limpio y tranquilo

2026-04-27 • via Nuitee
O
Olivia • couple • us
8
It was a good stay and I’d consider going back
Pros:

I liked the location of the property and the staff was great.

Cons:

The room could have been cleaner, there were what seemed to be juice spills on the walls by the bed

2026-04-27 • via Nuitee
R
Ranique • couple • us
10
Pros:

This hotel was AMAZING! Room was great, location great, 10/10 all around.

2026-04-13 • via Nuitee
A
Angela • couple • us
1
Won't come back if I can Help it. The staff was nice,but the Hotel need to update the bathroom and p
Pros:

Nothing wasn't worth the money I spent

Cons:

Everything

2026-04-13 • via Nuitee
T
Towakia • solo_traveller • us
10
The best smelling hotel ever
Pros:

I loved the location. I loved how clean and fresh smelling the hotel and room smelled when you entered them. I loved the room that my daughter and I stayed in. It was nice.

Cons:

The only thing I did not like is the pillows. They were too flat for me but everything else was beautiful.

2026-04-13 • via Nuitee
J
Joshua • family_with_children • us
5
For a Hilton chain it felt more like a Super 8. It was cheaper then a lot of hotels in the area and you definitely get w
Pros:

Location and proximity to the interstate and easy access to free parking. Front desk staff were friendly and helpful.

Cons:

The room was in much need of renovation. The door to the bathroom was damaged and stuck so you could not open and close the door all the way. The bathtub was old and dirty. The light fixtures were rusted and crooked. Toilet seat was loose. The beds THE MOST FIRM BED I’ve ever stayed on. No safes in the room. Two of the lights didn’t work. House keeping comes every other day? Then the pool area. The indoor pool area did not have working ventilation so the chlorine smell was overwhelming. The pool water was leery. The hot tub jets were broken. The finally we eat dinner and the bartender server was awful. For the price you pay for the food you’d expect better service.

2026-04-10 • via Nuitee
K
Kenecia • couple • us
10
Pros:

The staff was great

Cons:

The hot tub wasn't working

2026-04-05 • via Nuitee
E
Ebony • couple • us
10
Pros:

Friendly staff, great customer service. The layout

Cons:

The pool was not clean

2026-04-04 • via Nuitee
W
Warren • couple • us
6
Pros:

Very clean and nice. It smelt really good everywhere.

Cons:

The shower didn't drain well and you only get two rags for your stay.

2026-03-30 • via Nuitee
S
Scheree • family_with_children • us
9
2026-03-30 • via Nuitee