Comfort Suites Alamo-River walk

Hotels
•
Comfort Suites
9 (1495 reviews)
505 Live Oak , San Antonio , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Heated pool
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Parking fees
Noise from neighbors

Categories

Cleanliness
8.09
Several reviews mentioned cleanliness issues such as mold and poor bathroom maintenance.
Service
9.56
Most guests expressed satisfaction with the staff, despite a few negative experiences.
Location
10
Many reviews highlighted the prime location near downtown and attractions.
Room Quality
8.6
The rooms were generally satisfactory, though some reported noise issues.
Amenities
9.05
Amenities like breakfast were praised, but parking had an extra charge.
Value for Money
8.58
Mixed sentiments; while some found it reasonable, others felt it could be cheaper.
Food and Beverage
9.54
Positive remarks about breakfast options and quality.
Overall Experience
8.59
The overall stay was deemed satisfactory, with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:31

Property Description

Spanish Charm and Prime Location
The boutique-style Comfort Suites Alamo/River Walk hotel exudes old world Spanish charm and is conveniently situated just blocks away from iconic landmarks like the Alamo and the San Antonio River Walk.

Abundant Nearby Attractions
Explore the vibrant surroundings with attractions like the Alamodome, Tower of the Americas, Market Square, Six Flags Fiesta Texas, SeaWorld, and more just a stone's throw away from the hotel.

Comfort and Convenience
Indulge in complimentary amenities such as free breakfast, wireless internet, and transportation to downtown. Unwind in well-equipped guest rooms featuring modern comforts like DVD players, flat-screen TVs, and convenient recharge devices.

Book your stay at Comfort Suites Alamo/River Walk for a memorable and hassle-free experience.

Important information:

Please note WiFi service in not available until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 16.24 per day.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1495 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 8.59
M
Miesha • family_with_children • us
9
It's a great place for anyone.
Pros:

The location was great to walk to different places. The breakfast was delicious and set up was great 👍.

Cons:

The room had a funny smell.

2026-06-06 • via Nuitee
R
Ruben • solo_traveller • us
6
2026-06-05 • via Nuitee
R
Rodríguez Casajús • extended_group • es
10
2026-06-05 • via Nuitee
R
Renita • family_with_children • us
10
Awesome
Pros:

The breakfast was good and staff was friendly and very helpful

2026-06-04 • via Nuitee
C
camarena • family_with_children • mx
9
la pasamos bien, la gente de recepcion muy amable
Pros:

El desayuno esta bien, lastima de la urgencia de las personas encargadas de apresurarte y de retirar la comida antes de la hora estipulada

Cons:

El comedor, no esta adecuado y es corto el mobiliario

2026-06-03 • via Nuitee
B
Baird • family_with_children • us
7
2026-06-02 • via Nuitee
M
Madden • family_with_children • us
9
Great place for the price
Pros:

Staff was amazing! Kind and helpful at every turn.

The room was spacious and very clean, it was so easy for us to get comfortable and feel at ease.

Cons:

The area it’s in is a bit sketchy. Also, there is a club behind the room that we were staying in and although it looked fun the music was loud.

2026-06-02 • via Nuitee
S
Samuel • family_with_children • us
10
relax
Pros:

breakfast is very good

2026-06-01 • via Nuitee
H
Hondo • solo_traveller • us
8
2026-05-31 • via Nuitee
N
Noe • couple • us
10
2026-05-31 • via Nuitee
A
Amy • solo_traveller • us
8
2026-05-31 • via Nuitee
P
Pastor Oliver • solo_traveller • us
1
Bad Manager ment Customer Service not satisfactory
Pros:

Nothing

Cons:

No cable in rooms not enough lighting in room plenty of light fixtures but only one light in them and not enough employees on staff one employees running the hole l let them know as soon as l check in my room that cable was not working that told me the maintenance man had left for the day but he would send someone by in the morning when morning came no show up l went back to the front desk they didn't know why it's wasn't working but they would let management know and they didn't do anything about the cable was out the entire time we was there so l would like to here from someone with bookings.com because I want a refund for my room l paid over 900.00 for two rooms and neither was up to par.

2026-05-30 • via Nuitee
W
West Sr • couple • us
10
Pros:

Breakfast was great

2026-05-30 • via Nuitee
P
Pastor Oliver • solo_traveller • us
1
2026-05-30 • via Nuitee
M
Michael • couple • us
10
Nice cozy comfy stay
Pros:

The staff was amazing

Cons:

The staples that help the wallpaper up

2026-05-30 • via Nuitee
M
Mireya • solo_traveller • us
7
Cons:

TV too small to watch from couch but decent enough to watch from bed.

2026-05-29 • via Nuitee
C
Christopher • solo_traveller • ng
9
2026-05-29 • via Nuitee
R
Rodolfo • solo_traveller • us
5
2026-05-27 • via Nuitee
F
Fabiola • family_with_children • us
7
Buena
Pros:

La gente muy amable

Cons:

El olor del hotel y la limpieza del cuarto, el baño tenía hongos en las paredes ,no está los suficiente limpio el baño ,las camas mal tendidas y olía feo el cuarto ,pero para los dos tres días que estuve h el precio pues está bien ,ahh y el sofá cama muy incómodo para dormir ,ya está muy mal estado el colchón

2026-05-26 • via Nuitee
H
huzayfa • solo_traveller • us
10
2026-05-23 • via Nuitee