Comfort Inn & Suites Levis / Rive Sud Quebec city

Hotels
•
Comfort Inn
8.3 (284 reviews)
1394 Route des Rivières, Levis, Quebec, G7A 2N9 , Levis , CA
+1 418-836-3336

listing image 1
Show all photos
Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Conference space
Golfing nearby
Cross-country skiing nearby
Fireplace in lobby
Hiking/biking trails nearby
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Easy highway access / convenient location
Clean and comfortable rooms (many reviews)
Friendly, helpful and efficient staff (mostly)
Good/varied complimentary breakfast (when seating available)
Pool and hot tub; EV charging available
Good value for overnight stays
Cons:
Outdated rooms, worn furniture and peeling wallpaper
Musty/strange smells and reports of mold in some bathrooms
Breakfast area overcrowded / insufficient seating
Occasional housekeeping lapses (stained carpets, trash in common areas)
Isolated report of unfriendly/slow receptionist
Pet fee criticized (e.g., $50 charge)

Categories

Cleanliness
7
Mixed reports: many guests praise very clean rooms and spotless bathrooms, but several reviews mention mold in sinks, musty/strange smells, stained carpets and general wear/soiling in common areas.
Service
9.2
Generally praised: numerous mentions of friendly, helpful and efficient front desk staff and quick check-in; isolated comment about an unfriendly/slow receptionist.
Location
9
Consistently positive: easy to find and very convenient to highway access, fast food and grocery stores — popular as a practical stopover.
Room Quality
7
Mixed-to-aging condition: several guests find rooms comfortable but many note outdated décor, worn furniture, peeling wallpaper and occasional odors.
Amenities
8.2
Reasonable amenities: pool and hot tub described as adequate, EV charging available, complimentary breakfast provided; but some maintenance issues (peeling paint in pool area, missing knobs) and limited breakfast seating.
Value for Money
8.5
Viewed as good value by multiple guests — convenient and comfortable for overnight stays — though a few comments (e.g., a $50 pet charge) detract slightly.
Food and Beverage
8
Breakfast generally described as fresh, varied and 'fine' by many guests, but several noted overcrowding/chaotic seating that reduced the experience for some.
Overall Experience
9.5
Overall positive: despite some cleanliness and room-age issues, repeat guests and many reviews highlight friendly staff, clean beds, convenient location and willingness to stay again, producing high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Indulge in Luxury Amenities
Experience relaxation in our indoor pool, spa tub, and fitness center. Enjoy free Wi-Fi, lobby fireplace, and tour assistance.

Delight in Complimentary Offerings
Start your day with a buffet breakfast! We also offer a business center, free newspapers, and laundry services.

Event Spaces and Guestrooms
Host your event in our 1000 sq ft conference space. Unwind in rooms with plush beds, TVs, and internet access.

Book your stay at Comfort Inn & Suites Levis / Rive Sud Quebec city for an unforgettable experience!

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.3
Based on 284 reviews
Cleanliness: 7
Service: 9.2
Location: 9
Room Quality: 7
Amenities: 8.2
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
J
jui chao
4
Pros:

1.There's too little water in the bathroom and wash basin which's like a drop of water.
2.The room smelled musty.
3. The receptionist was unfriendly, he did answering questions very slowly like a turtle.
4.I regretted staying there.

2025-10-10 • via Nuitee
B
Brian and Nancy
10
Pros:

Easy acess from highway. Large, comfortable and clean room. Friendly, helpful staff.

2025-10-10 • via Nuitee
A
Alan • family
10
Pros:

Super quick check-in and large room. Very nice. Lovely breakfast. Would definitely stay again. Close to highway access so very convenient.

2025-10-08 • via Nuitee
T
Tom
6
Pros:

Dated, dart. Good breakfast.

2025-10-06 • via Nuitee
T
Terry • partner
6
Pros:

Breakfast area was chaotic chose not to even attempt yesterday too crowded

2025-10-06 • via Nuitee
D
Donald
6
Pros:

I was unable to turn off the air conditioning ... making for a loud night

2025-10-06 • via Nuitee
A
Alen • partner
8
Pros:

Good place to stay when you are visiting QC.

2025-10-06 • via Nuitee
D
Don
6
Pros:

I have stayed here several times over the past 10 years or so. This latest time, the property is really showing its age. Worn out furniture, peeling wallpaper, and scuffed furniture. I will probably stay again if travelling and need a convenient overnight, butbInwas really disapponted with the condition of the hotel.

2025-10-04 • via Nuitee
C
Carol
8
Pros:

The hotel was easy to find from highway 20. The room was very clean.

2025-10-04 • via Nuitee
K
Kelly
10
Pros:

Easy access from the way. Clean and lots of store and food with easy access.

2025-10-04 • via Nuitee
M
Michael
6
Pros:

The rooms were outdated but the staff and the lobby present very well.

2025-10-02 • via Nuitee
T
Teresa • partner
8
Pros:

Used pool and hot tub, adequate, paint peeling on ceiling few knobs missing in hot tub but found in pool. Front desk very friendly and helpful checking in a breeze. Breakfast was ok too

2025-09-29 • via Nuitee
K
Kathy • family
10
Pros:

Clean room with a comfy bed. Bathroom was spotless. Would stay here again.

2025-09-29 • via Nuitee
A
Alexandre
6
Pros:

old room, strange smell in the room

2025-09-24 • via Nuitee
S
sarah • family
6
Pros:

The halls had stained carpets,sugar packs,underwear,garabge in the elevator. The chair in the room had rips. The sink in the bathroom was full of mold. Weve been staying there over 8 years now when we go to Quebec and this was the most disappointing time. We didnt even stay for breakfast.

2025-09-23 • via Nuitee
R
robert
10
Great Value and Comfortable Accommodation
Pros:

A comfortable, clean and well-appointed room. The bed is all right but one with a box-spring would be preferable. Staff were very courteous and efficient. The complimentary breakfast was fine, fresh with a variety of food both hot and cold.

2025-09-23 • via Nuitee
D
Denis • partner
8
Pros:

Very clean

2025-09-22 • via Nuitee
O
Onofre Moran • partner
8
Pros:

The property is nice and the rooms nice, clean and comfortable.
However, despite I requesting a quiet room, away from elevators and on a top floor, they gave me the opposite.

They should be more attentive to guests requests if they want them back.
On the other hand, the breakfast was nice and varied but the sitting area is insufficient for the amount of guests attending breakfast. I had to go to my room to eat it. They shoulod expand the sitting area.

2025-09-22 • via Nuitee
S
Sharon • family
8
Pros:

Good value for money.

2025-09-21 • via Nuitee
J
James
8
Pros:

Convenient to the highway

2025-09-20 • via Nuitee