Flamingo Bay Hotel & Marina

Hotels
6.2 (159 reviews)
Jolly Roger Drive , Freeport , bs

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Hardworking, friendly cleaning staff
Beachfront access / beachfront dining available
Cons:
Mold and roaches reported
Property locked on arrival; no effective check-in staff (limited open hours)
No drinking water and broken ice machines
Kitchenette lacked utensils and coffee; broken amenities
Rusted A/C vent and peeling paint in/around rooms
Paid 100% in advance but lacked expected service
No nearby stores; limited dining hours

Categories

Cleanliness
2
Explicitly negative: reviewers reported mold, roaches, peeled paint and generally 'moldy' conditions; severe cleanliness issues.
Service
9
Mixed but with strong positives: front-desk/check-in service was essentially absent (locked hotel), however the cleaning crew was described as hardworking and nice — service score elevated to reflect the strong on-the-ground staff response despite operational failures.
Location
9
Mixed: limited local amenities and no nearby stores were called out, but the property has beach access and at least one beachfront dining option — location scored highly for beach setting despite isolation.
Room Quality
3.5
Negative details: rusted A/C vent, peeling paint on floors/stairways, outdated fixtures — room quality rated poorly.
Amenities
3.5
Explicitly negative: no drinking water available, all ice machines broken, kitchenette lacked utensils and coffee, no in-room Wi‑Fi reported — amenities are significantly lacking.
Value for Money
5.5
Below average: guests were required to pay 100% in advance and reported lack of service afterward, but the presence of beachfront location and working cleaning staff temper the score slightly above the lowest ratings.
Food and Beverage
8.1
Limited but notable: only one place to dine on the beach (closes early at 5:00 P.M. daily) — F&B is limited in hours/options but the beachfront dining option is a positive factor.
Overall Experience
9
Mixed overall: reviewers called it their worst hotel experience due to operational failures and cleanliness issues, yet cited helpful cleaning staff and beachfront access; the overall score reflects a balance of severe negatives and a few strong positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:23

Property Description

Island Paradise with Free Wi-Fi

Marina and Beach Access: Located just 200 yards from Taino Beach and the Caribbean Sea, guests can enjoy the sun, sand, and sea at their convenience.

Exciting Facilities: Guests have free access to the sister hotel's amenities, including a large outdoor pool with a waterslide, lazy river, and swim-up bar. The oceanfront restaurant offers delightful dining experiences.

Convenient Amenities: Each room is equipped with kitchen facilities, free Wi-Fi, and cable TV. The hotel also provides laundry facilities, a gift shop, and a water sports facility for guests' enjoyment.

Book now to experience the perfect blend of relaxation and adventure at Flamingo Bay Hotel & Marina!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

There must be at least one guest 21 years old or over per room.

The front desk is open from 7 am until 11 pm. Guests arriving outside front desk hours are requested to inform the hotel in advance. Contact details can be found in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FPO

Location

Guest Reviews

6.2
Based on 159 reviews
Cleanliness: 2
Service: 9
Location: 9
Room Quality: 3.5
Amenities: 3.5
Value for Money: 5.5
Food and Beverage: 8.1
Overall Experience: 9
M
Michael solo_traveller us
1
My worst hotel experience in 30 years of travel to many small and under developed countries.
Pros:

The only positive was the staff (the cleaning crew) were hard working and nice.

Cons:

All doors were locked, the hotel was dark and nobody was working to check us in upon our arrival. Do not arrive Monday-Wednesday as the hotel is only open for one hour to check in. Our taxi driver had to find a neighborhood security guard who made some calls to get us in. No drinking water is available on the property even for purchase. No stores nearby. All ice machines on the property are broken and actually pulled apart. There is a kitchenette with no utensils and a coffee machine with no coffee. We were required to pay 100% in advance but once they had our money there was no service whatsoever.

2026-07-05 via Nuitee
1
138dwains Couples
2
Flamingo Bay Hotel is equivalent to an old Motel 6 with very poor customer service,
Pros:

Do NOT let Priceline or other websites trick you. The pictures you see are of another resort next door that shares the pool, beach and water taxi with Flamingo Bay Hotel & Marina at Taino Beach. Flamingo Bay Hotel is equivalent to an old Motel 6 with very poor customer service, no working ice machines, Wi-Fi is only available in the front office. Peeling paint and weak window units for AC.

2026-07-02 via Tripadvisor
J
Jelissa family_with_children bs
1
Cons:

The hotels are moldy and has roaches.

2026-06-17 via Nuitee
B
Breana family_with_children bs
10
2026-06-15 via Nuitee
B
barbarasR7860KI Family
2
The worth place to stay
Pros:

I have stayed in a hotel like this in my entire adult life.This place was a dump, out dated ice machine that didn’t work rusted A/C vent on the outside of the room windows, no Wi-Fi in the room peeled painting on the outside floor and stairway. Only one place to dine on the beach and it closes at 5:00 P.M. everyday. I stayed for two nights and then left for a better place

2026-05-25 via Tripadvisor
M
Marlon couple bs
6
Bien casi
Pros:

Desayuno al frente bien

Cons:

En otros hoteles tienen incluido dessyunos y bebidas gratis

2026-01-20 via Nuitee
P
Paradise25014489125 Business
10
Flamingo Bay
Pros:

Home to the world’s largest breeding colony of West Indian flamingos. You’ll see tens of thousands of birds in their natural habitat, often near Lake Rosa.

2026-01-15 via Tripadvisor
L
Latoya
10
Pros:

Great stay would recommend

2025-10-01 via Nuitee
S
Sandy
10
Pros:

Nice place to enjoy...

2025-09-19 via Nuitee
P
Phyllis
2
Pros:

Hotel need a lot of work. The bathroom was not up to par toilet was flushing for a good 2 to 3 mins. I thought it was going to over flow. I ended up leaving and booked at a different location. I will never go here again.

2025-09-12 via Nuitee
F
fernando partner
8
Pros:

Vaery basic but clean. Nice pool close to very beautiful beach and ferry to straw market

2025-09-02 via Nuitee
J
John partner
6
Pros:

The shower was in very poor state with its faucet. The shelves were about to fall, and the door knob didnt seem to work correctly. The pillows were terrible also. But it was clean and bug free, with a good working air conditioner.

2025-09-01 via Nuitee
E
Emilio
8
Pros:

Ok

2025-08-24 via Nuitee
C
Colette
6
Pros:

Room was shown as stated but there were no towels or pillow cases on pillows upon arrival. Staff corrected this upon my request.

2025-08-09 via Nuitee
C
Cheryl
2
Pros:

While on booked with you guy I didn’t know that only four was allowed to stay in a double bed room so I was told that I needed to rent a additional room on my aspens 😡and it was two adult and three kids that was on my stay

2025-08-06 via Nuitee
S
Scott family
10
Pros:

We love staying at Flamingo Bay. The people are friendly and the Units are clean. It is definitely a "no frills" experience but you have access to the lazy river, "grotto Bar" and a nice restaurant on the beach. We will visit again.

2025-07-12 via Nuitee
T
Tristan family_with_children
10
Pros:

Excellent with amazing staff. 13/10

2025-07-01 via Nuitee
A
Antonett partner
2
Pros:

Nothing was unique about this place. The place is poorly kept. From microwave to toaster rusty and filthy. Ice machines never worked. Had to climb three flights of stairs with luggage.

2025-06-25 via Nuitee
R
Ramanda partner
10
Pros:

From we arrived the front desk host was pleasant and was very knowledgeable about the island. The pool was amazing and the bartender at the swim up bar (Alfy) was awesome. He made us feel right at home. This place exceeded all my expectations I will be back.

2025-06-11 via Nuitee
2
215veneran Couples
2
Stay away😩, BAD Experiences. Nothing there is worth spending money and time.
Pros:

Awful place, poorly managed , not friendly staff, dirty, unsanitary .
We came for 3 nights/4 days , and immediately realised it’s not gonna be fun vacation. From the nasty bed and furniture , fallen apart unsanitary bathroom, pot smoking in the rooms, overpriced mediocre food and drinks, murky pool water, broken chaise lounges on the shore full of seaweeds.
It was a first and definitely will be last time we went to Bahamas. Looks like the hotel owner, the staff and the people don’t really care about their visitors.
Stay away! This is my best advice

2025-05-31 via Tripadvisor