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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Kid-friendly buffet
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Public Bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Fruits
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Shallow end
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Kids' pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Happy hour
Review Highlights
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Property Description
Modern Rooms with Private Balcony
Enjoy the luxury of modern rooms at Gran Real Yucatan, each featuring a private balcony and stylish decor with pool or garden views.
Outdoor Pool and Sundeck
Relax and soak up the sun by the outdoor pool with a spacious sundeck, perfect for unwinding after a day of exploring historic downtown Merida.
Dining at The Emperor and Bar Los Vitrales
Indulge in local Yucatecan delicacies and international cuisine at The Emperor restaurant, or savor light dining options and a variety of drinks at Bar Los Vitrales.
Ready to experience the charm and comfort of Gran Real Yucatan? Book your stay now and make unforgettable memories in the heart of the Yucatan peninsula.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.
Location
Guest Reviews
No tomamos desayuno en el hotel
Todo bien no hay quejas del hotel
Habitación y las instalaciones
Tienen un tema con sus toallas las tiene que renovar ya están muy viejas y desgastadas y la habitación debería tener una pantalla más grande, también el de personal se debería de involucrar más en la estancia de los huéspedes casi no tienen contacto con ellos está muy solo el hotel
Puede mejorar en la calidad
La limpieza
Está muy bien ubicado para hacer actividades en el centro. Se puede llegar camiando a los mejores restaurantes, tiendas y parques, sin tener que usar el auto. La alberca comoda y bonita. Es limpio y cómodo solo para llegar a dormir. Ventaja si tienes auto, el estacionamiento está a un lado, aunque se ve abandonado.
Deberían renovar sus blancos, la ropa de cama es vieja y casi transparente, las toallas MUY desgastadas. También el toallero ya tiene mucho óxido. El internet es muy muy lento, funcionan mas los datos si uno tiene que hacer algo urgente que requiere conexión. A la hora de la llegada pagué un poco mas, deberian de dejar el precio fijo en pesos si la reserva es nacional. Definitivamente no es como de las 5 estrellas que marcan, es de como 3 o 3.5, le hace falta una renovada.
L'emplacement proche du centre.
Rapport qualité prix
Chambre un peu vintage !!!
Salle de bain a rénové.
Es un hotel muy bonito y muy cómodo
La proximité du centre
Rien
Très bonne emplacement de l’hôtel
La douche est assez défaillante au niveau de l’utilisation
Extremely poor internet connection, you have to stay near the window to even hope to get a signal. It feels like being back in the last century.
The hotel has a pompous colonial-style entrance, but unfortunately, you don’t live in the entrance… The room does not meet our expectations at all, it is outdated, poorly maintained, and the bathroom is even worse. The towels are so worn out that they have turned a dirty white color.
The lack of mosquito screens on the windows allows mosquitoes to get in, making the stay even more unpleasant.
Unsecured parking in a dilapidated courtyard, with homeless people nearby.
There are very few tourists, which is not surprising given that the hotel is expensive for the level of service provided. In addition, it is quite far from the city center.
In Mérida, there are much better options: more central hotels at lower prices.
Avoid!
que solicite factura y sigue sin llegar
We had a two-bedroom suite, which was two hotel rooms with separate entrances and an interconnecting door. In the middle was a space-wasting little bar area, that I suspect no one in the last two decades has used for anything other than dumping their stuff on the table as they come in.
Beds were comfortable, air conditioning effective, water pressure good. We didn't eat any meals there. There was a small, pleasant pool. Parking was right next to the hotel in a potholed lot without shade.
This comes across as a formerly grand old hotel that has gotten a bit tired. Don't expect slick or flashy. We aren't bothered by that sort of thing, so it was fine for us. The location is good for exploring central Merida, and is central enough that you can go back for a short rest here and there without feeling like you're wasting a lot of extra time walking in the heat to get there.
The guy at reception made some very valuable recommendations to us about Campeche, our next stop, as we checked out.
Facilities are tired.
El personal amable, buena ubicación, el hotel bonito
Ropa de cama y toallas en malas condiciones
Bien situé et personnel très aimable
Il est situé près de bar où la fin de semaine le bruit est perçu jusqu’à dans la chambre. La piscine est bien mais pas au soleil.
Que sea una casa antigua típica de Mérida es fantástico!!! Zona muy tranquila y bien comunicada con el centro, el paseo Montejo y los camiones que comunican con el aeropuerto. Muy limpio. Muy seguros los alrededores.
El que el patio tenga cables rotos dónde deberían haber lámparas, le da un aspecto de gran descuido.
Tuvimos un tour que salía muy temprano y pedimos en la recepción nos despertaran a las 5 de la mañana, y no lo hicieron ni se disculparon.
Un consejo, ojalá pudieran poner un hervidor o cafetera en las habitaciones.
La ubica muy cerca del centro de la ciudad. La casa antigua increíble.
La habitación muy bonita y la casona.
La habitación que nos dieron estaba hasta el fondo con vista poco agradable del balcón.
El estacionamiento mi sugerencia sería mejorarlo y dos veces lo encontramos cerrado y tuvimos que bajar a pedir abrieran.
Everything.
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