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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Swimming pool toys
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Shallow end
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Modern Accommodations and Leisure Facilities
The Holiday Inn Rochester-Chatham boasts fully air-conditioned bedrooms, a leisure club with an indoor swimming pool, and 24-hour room service. Children can enjoy complimentary stay and meals, making it an ideal choice for families.
You Fit Health Club
Guests can unwind and stay active at the fully equipped You Fit Health Club, featuring a swimming pool, sauna, hot tub, steam room, and gym. Whether you prefer a relaxing soak or an invigorating workout, this hotel has you covered.
Dining Options and Connectivity
Indulge in delicious meals at Traders restaurant, offering modern cuisine for breakfast and dinner. With high-speed internet access in every room, staying connected is effortless. Plus, easy access via the M2 or M20 makes exploring Kent convenient.
Book your stay at Holiday Inn Rochester-Chatham for a perfect blend of comfort, convenience, and leisure amenities.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Staff that we met were all very pleasant, helpful and efficient. Well done ! Ample parking. Our room was comfortable, but a little worn around the edges. We asked to swap rooms on arrival, as the first room faced the busy road and was noisy. Our second room, on the back of the hotel was much better. Very good value for money. Great breakfast.
Unfortunately our visit coincided with one of their regular, frequent, 'over 30s' events and the DJ was playing very loud music until one thirty in the morning, so no sleep until then
To make matters worse, we then got a phone call on the room phone at 2:15, from the DJ ! Said he had been told to ring our number...
Really think that at the very least, a warning about the noise would have been appropriate and perhaps the hotel needs to consider its overnight guests as well as the party goers.
Atmosphere and location.
Steam room too hot.
No sign to the reception area. Walked down the stairs and was greeted by a pleasant male receptionist. Stair lift was out of order. Had seen pictures of the standard rooms which was nothing like the room we was given. Our room was tiny as was the bed. The mattress was way too bouncy. Every move jostled the other. A pillow case was inside out and had a large stain with a lumpy pillow. This was changed for us. Generally the bedding looked extremely clean. The shower floor was dirty and the water pressure was very low making the lovely fragranced shower gel a job to wash off.
Disappointed with the restaurant food. Ordered a gluten free curry which arrived as clear runny liquid which was inedible. Rice was very bland and cold. Pizza was nice but no chilli oil available. Staff had no idea how to refund as normally work on reception but reduced the bill for us with their staff discount. Air con in room was good. Not sure I would book again due mainly to the size of the room
Such a beautiful hotel! It was spotlessly clean, beautifully decorated, and had such a welcoming atmosphere. The rooms were stunning, with lovely colours and tasteful décor, and the facilities were excellent. What really made our stay special, though, was the incredibly friendly and attentive staff, who made us feel so welcome throughout our visit.
The food was absolutely delicious, and every meal was a pleasure. I had such an amazing time here with my partner, and we created some wonderful memories. We can’t wait to come back and would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay.
The only constructive feedback I have is that the garden view from our windows could benefit from a bit of trimming. Aside from that, everything else was excellent.
The room needs a little paint. Mattress could be improved. Room on adequate but on the small side.
Location
Not much
Comfortable rooms, dog friendly, facilities good, whilst there are some things that need fixing around the place it was clean and we base our reviews on the price vs what we get for that and it was reasonably priced
Directions link in booking.com take you to a different location 8 mins away. It would be good to have the electric charges - but that may be work in progress as there were some there
It's was lovely young lad on reception was great youvneed to say well done room lovely sleep was great only one thing when I went the restaurant in the evening to order something to eat and take back to my room my self I was charged £3.95 to take it myself not room service me i took it back but was charged £3.95 otherwise it was a lovely hotel thank you will use it again
Its writers above
We are at present a family of five enjoying a long weekend break in the Holiday inn, Rochester. On arrival we experienced that the normal entrance was under repair and we had to negotiate stairs with suitcases. Fortunately we were greeted with a huge smile from the duty manager Damien who organised staff to carry our cases and checked us all in. All our rooms were clean, with comfortable beds and quiet. In the evening we all gathered in the lounge bar for pre dinner drinks. The bar girl Sophie was doing an excellent job serving a large group of 30 but still managed to recognise me saying “I’ll be with you shortly” She also recommended the wine for us to have with dinner. Also a big thank you to our servers at dinner Michelle & Janka who arranged our table, took our orders and explained some of our queries on the yummy menu. Breakfast was excellent with choices to suit everyone’s taste. I must say all the staff we encountered were extremely polite and helpful. If you are coming to Rochester this is the place to stay. Well done the Holiday Inn, Rochester.
Air conditioning good facilities
Nothing
Swimming sauna and room
Jacuzzi not working
Facilities were great especially having a pool on site.
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