Best Western Chaweng Samui

Hotels
•
Best Western
7.5 (423 reviews)
162/42-50 Moo. 2, Chaweng Beach, Chaweng Rd., Samui, Suratthani , Chaweng , th

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location, walking distance to beach/attractions
Good value for money / budget-friendly
Heated covered pool appreciated in bad weather
Some staff were helpful and breakfast staff praised
Some rooms described as tidy/modern
Cons:
Poor cleanliness (dirty floors, shower curtain, blinds, pool)
Very hard beds and uncomfortable mattresses
Noise issues (street, neighboring music, airplanes)
Uncooperative or rude staff / manager in some cases
Maintenance and security issues (windows not closing, only one room key, housekeeping left door open)
Plumbing problems reported

Categories

Cleanliness
5
Multiple reviews report dirty floors, stained shower curtain and blinds, sticky floors, and an unclean pool; housekeeping quality is inconsistent.
Service
7.8
Mixed: several guests praised helpful and kind staff (breakfast staff noted), while others reported uncooperative or rude staff, a problematic manager, and reliance on minimal night staff; housekeeping left a door open in one case.
Location
9.5
Consistently praised as excellent/central and within walking distance to attractions and the beach.
Room Quality
6
Several complaints about very hard beds, thin walls/noise, poor maintenance (windows not closing), and dirty floors/under-bed areas; some guests found rooms tidy and modern.
Amenities
7.7
Covered heated pool praised and appreciated in bad weather, but some mention the pool was not clean; spa/other amenities not widely discussed; occasional plumbing issues reported.
Value for Money
8.4
Multiple guests called the hotel good value for its central location and price point; budget-friendly option for enjoying the city.
Food and Beverage
6.6
Breakfast experiences vary: some described the breakfast as delicious with attentive staff, others found it very sparse; F&B consistency is mixed.
Overall Experience
9
Overall mixed: strong positives for location, pool and value, but issues with cleanliness, noise, bed comfort and occasional poor service affect guest comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:37

Property Description

Luxurious Accommodation Near the Beachfront

Stylish Rooms with Modern Amenities: Enjoy contemporary rooms with air conditioning, TV, and en-suite bathrooms. Room service adds an extra touch of convenience to your stay.

Anodas Spa for Ultimate Relaxation: Indulge in a variety of services at the hotel's spa, which boasts five private treatment rooms, including special accommodations for honeymooning couples.

Dining Experiences to Remember: Treat your taste buds at the poolside restaurant serving international cuisine, or unwind at the lobby lounge with live music and a selection of cocktails and light refreshments.

Experience luxury and relaxation at Nora Chaweng Hotel. Book your stay now!

Important information:

Please note that the extra bed fees can be paid directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: USM

Location

Guest Reviews

7.5
Based on 423 reviews
Cleanliness: 5
Service: 7.8
Location: 9.5
Room Quality: 6
Amenities: 7.7
Value for Money: 8.4
Food and Beverage: 6.6
Overall Experience: 9
F
francesca • solo_traveller • it
6
2026-08-29 • via Nuitee
R
Riki • family_with_children • il
8
Pros:

מלון במיקו טוב למי שמעוניין להיות במרכז העניינים . המלון לא על החוף א במרחק הליכה קרוב. התאי לנו ג כי היה קרוב לשדה התעופה .

2026-08-25 • via Nuitee
A
Aurelio • family_with_children • ch
8
Comodità per aeroporto
Pros:

La posizione all’aeroporto

Cons:

Il ristorante che dimentica piatti e non cura i clienti

2026-08-24 • via Nuitee
N
Nadav Paz • solo_traveller • il
6
2026-08-20 • via Nuitee
A
Alessandro • solo_traveller • it
8
2026-08-20 • via Nuitee
J
John • solo_traveller • gb
7
Pros:

Breakfast was bang on

Cons:

Backed on to a night club and there's a Cockerell starts early in the morning

2026-08-19 • via Nuitee
A
Axel • solo_traveller • de
7
Pros:

Wenn man wie wir bewusst nach Chaweng geht um Party und Trubel zu erleben ist das Hotel sehr gut.
Drum herum ist es zwar laut aber man ist zu Fuß in 3 Minuten am Strand.

Frühstück ist nix besonderes wobei die Omelettes und der Kaffee gut sind.

Cons:

An der Sauberkeit fehlt es und man hat überall im Zimmer kleine Ameisen

2026-08-16 • via Nuitee
R
romy • couple • il
1
2026-08-13 • via Nuitee
A
alexandre • family_with_children • fr
2
Pros:

Les chambres sont rénovées

Cons:

Ce qu'un hôtel sous licence Best Western ne devrait pas permettre :
Des chambres modernes ne peuvent compenser le manque de propreté et d'entretien. Tout est taché et n'est pas nettoyée on a demander plusieurs fois l'intervention pour enlever également les insectes.
Le petit déjeuner est plus que passable voir à éviter.
La piscine est belle mais sent les égouts.
Autre point négatif mais pour lequel l'hôtel ne peut pas grand chose:
Le bruit jusqu'à 2h du matin: effectivement c'est impressionnant, on a l'impression d'être au milieu d'un concert mais dans son lit :)
Attention également la réservation sur booking d'une chambre avec 1 lit double est possible alors que nous etions 4 dans les critères de recherche.

2026-08-13 • via Nuitee
J
jake • extended_group • au
3
stay did help out when required and were friendly
Cons:

window seals leaked when rained
fridge exploded
water went all through apartment and threw our suitcase
tap water was brown and exploding
shower would go through periods of very weak and poor pressure to hard pressure and spit water out at different times
noticed when we asked for room to go clean a few nights the towels were left hanging up or on the floor and didn’t have fresh bed sheets when bed getting re made
internet cut out multiple times and had to be reset for it to work

2026-08-10 • via Nuitee
C
Cedric • solo_traveller • fr
7
2026-08-06 • via Nuitee
D
Divyesh • extended_group • gb
5
The location is excellent, require more staff instead of reallying on one staff only at night which I feel was unfair an
Pros:

The location

Cons:

The manager freeman was not corporative , the hotel only gives one room key though we two people leaving. We had two rooms and only provided one key per room even after requested they did not provide

2026-08-06 • via Nuitee
J
Jordan • solo_traveller • au
8
Very nice hotel in a good location. Would recommend to anyone
Pros:

Very nice and clean.

Cons:

Experienced plumbing issues at night due to drought in Thailand

2026-08-05 • via Nuitee
מנה • extended_group • il
8
2026-08-05 • via Nuitee
F
Fine • couple • il
8
2026-08-03 • via Nuitee
K
Kanokrad • family_with_children • th
5
Pros:

ใกล้สถานที่ต่างๆเดินไปทะเลไม่ไกล พนักงานดี ถ้าคนไม่ซีเรียสเรื่องเสียงเครื่องบินทุกอย่างก็โอเค

Cons:

แม่บ้านคุยกันเสียงดัง ทำความสะอาดไม่ค่อยสะอาดด้วย

2026-07-25 • via Nuitee
T
Tobias • solo_traveller • se
7
2026-07-18 • via Nuitee
D
Daniel • couple • il
9
2026-07-15 • via Nuitee
F
Frederikke • family_with_children • dk
6
2026-07-13 • via Nuitee
H
Henrik • couple • dk
4
2026-07-12 • via Nuitee