Hotel The Prime Balaji Deluxe, City Centre, With Free Airport Pickup

Hotels
8.1 (2250 reviews)
8574, Arakashan Road, Behind Shiela Cinema, Paharganj , New Delhi , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Affordable
Cons:
Cleanliness issues
Poor room quality
Safety concerns

Categories

Cleanliness
5.81
Multiple reviews indicate rooms were not clean, with complaints about stains on bed sheets and an overall dirty environment.
Service
8.28
Some reviews mentioned helpfulness of staff, but there were significant complaints about staff attitude and service.
Location
7.82
Good central location but concerns raised about safety and traffic noise.
Room Quality
6.77
Rooms had issues such as smells and locking problems; some reviews indicate they were small.
Amenities
9.3
Positive mentions of the roof patio and breakfast, indicating good amenities overall.
Value for Money
9.76
Some guests felt they received good value for money considering the price.
Food and Beverage
8.31
Breakfast was praised, though there were some negative comments on food quality in general.
Overall Experience
8.78
Mixed experiences, but a general sense of satisfaction among some guests despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:45

Property Description

Convenient Location near New Delhi Railway Station

Comfortable Rooms with Essential Amenities

The Prime Balaji Deluxe @ New Delhi Railway Station offers cozy rooms equipped with a TV, air conditioning, and a seating area. Guests can enjoy the convenience of a refrigerator and a private bathroom with free toiletries.

Convenient Facilities and Services

Guests can benefit from a 24-hour front desk, free WiFi, shared lounge, ticket service, and tour desk. The hotel also provides free parking for added convenience.

Delicious Dining Options

Indulge in multi-cuisine delights at the in-house restaurant or opt for room service for in-room dining comforts.

Book your stay at The Prime Balaji Deluxe @ New Delhi Railway Station for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo identification upon check-in. For Indian nationals, this means a Driving license, Aadhaar Card or any Government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

Please note that the complimentary airport pick-up included in the room package does not cover parking fees. If the vehicle waits for more than 30 minutes, guests will be charged INR 400 for parking. For parking that exceeds 30 minutes, the actual parking charges will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 750 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2250 reviews
Cleanliness: 5.81
Service: 8.28
Location: 7.82
Room Quality: 6.77
Amenities: 9.3
Value for Money: 9.76
Food and Beverage: 8.31
Overall Experience: 8.78
C
Conna • solo_traveller • gb
5
2026-06-06 • via Nuitee
M
manjit • solo_traveller • gb
10
2026-06-06 • via Nuitee
R
Ritwik • solo_traveller • in
10
2026-06-06 • via Nuitee
M
manjit • solo_traveller • gb
10
2026-06-06 • via Nuitee
S
Sinha • solo_traveller • in
9
Pros:

Almost everything about the hotel is simply outstanding. They say that old is gold and this hotel proves the saying by maintaining its legacy. The food, cleanliness, staffs' behaviour, almost everthing is exceptional. Most importantly,
The hotel is very safe for a female solo traveller as well.

2026-06-06 • via Nuitee
V
Vivek • solo_traveller • in
9
Pros:

Ambience and behaviour of support staff

2026-06-05 • via Nuitee
S
Sudhakar • solo_traveller • in
10
Location "hospitality and comfort
Pros:

⭐⭐⭐⭐⭐ Exceptional Stay – Outstanding Hospitality!
I recently stayed at The Prime Balaji Hotel, and it was a truly wonderful experience from start to finish. I highly recommend this hotel to anyone looking for comfort and top-tier service.

Here are the highlights of my stay:

Exceptional Hospitality & Front Desk: The overall hospitality at this hotel is incredible. The entire front desk team goes above and beyond to make you feel welcome.

Special Mention (Anchit, Brij, & Night Manager Pathak): A massive thank you to Anchit (HOST) Brij, and the Night Manager, Mr. Pathak! They made our stay incredibly comfortable, smooth, and friendly. Their professional yet warm approach made a huge difference, especially during the late hours.

Spotless Cleaning: The cleanliness of the hotel is flawless. The rooms and common areas are meticulously maintained, which gave us great peace of mind.

Ultimate Comfort & Excellent A/C: The beds were extremely comfortable, allowing for a great night's sleep. Furthermore, the A/C cooling was fantastic—perfectly regulated and a refreshing escape from the outside heat.

Cons:

Nithing

2026-06-05 • via Nuitee
M
MOHINDER • couple • gb
8
2026-06-04 • via Nuitee
R
Rutger • couple • nl
9
Pros:

Very friendly welcome and the staff is exceptional! We came late in the evening and it was no problem to get some food. The shower is great, hot with good pressure. The bed was also very good.

Cons:

Nothing, everything was great!

2026-06-04 • via Nuitee
B
Bhatia • family_with_children • in
10
2026-06-03 • via Nuitee
S
S • family_with_children • in
10
Location /hospitality
Pros:

Excellent Stay – Highly Recommend!The location was perfect and close to everything. Facilities were clean and the rooms offered a true comfort zone. Special thanks to the front desk team for an incredibly warm welcome and smooth check-in!Option 2: Detailed & Detailed (Great for TripAdvisor)Wonderful Experience with Outstanding ServiceI had a fantastic stay at this hotel. The location is unbeatable, making travel incredibly easy. Every facility was well-maintained, and the room was a perfect comfort zone to relax in after a long day.A special thank you to the front desk person who went above and beyond to help us. Their amazing hospitality made a huge difference. The entire staff was professional and friendly. We will definitely come back!Option 3: Quick Star-Rating Style (Great for Booking platforms)5/5 Stars – Amazing Staff and LocationLocation: Perfect and convenient.Comfort: Room felt like a cozy home.Facilities: Top-notch and very clean.Staff: Exceptional. Huge shoutout and special thanks to the front desk agent for the wonderful hospitality!

Cons:

Nothing

2026-06-03 • via Nuitee
B
Baljinder Singh • solo_traveller • in
10
2026-06-02 • via Nuitee
B
Bhatnagar • couple • in
10
2026-06-02 • via Nuitee
D
deepu • solo_traveller • in
10
location /cleaning and hospitality
Pros:

Title: Great location, but cleaning could be improved / Excellent location and spotless!Location: The location of this property is excellent and highly convenient. It is situated close to public transport, local attractions, and great dining options, making commuting entirely stress-free.Cleaning & Housekeeping: The cleanliness, however, was a mixed experience. While the main lobby looked tidy, the room required more attention. The bathroom corners had visible grime, and the dusting was neglected. [Alternative for a positive review: The room was absolutely spotless, fresh-smelling, and meticulously maintained daily.]Verdict: Perfect choice if location is your priority, but housekeeping needs tighter management.

Cons:

nithing

2026-06-01 • via Nuitee
G
Gobinath Rajaggopal • solo_traveller • my
10
Pros:

Hotel is in strategic area, staff are good and friendly..recommendable..

Cons:

Hotel now in construction due upgrading. So a bit of dust here and there..

2026-06-01 • via Nuitee
A
Anand • solo_traveller • in
7
2026-06-01 • via Nuitee
S
Shilpi • solo_traveller • in
9
Recommended ,value of money great location
Pros:

Hotel staff were very cooperative they helped in the late checkin and even helped in late checkout

Cons:

Nothing as such but keep maintenance work

2026-06-01 • via Nuitee
R
Rakesh • couple • in
8
Pros:

Friendly and highly professional staffs. They provide all the necessary facilities and comfort.

2026-05-31 • via Nuitee
F
Farogh • couple • in
10
I had a pleasant stay at The Prime Balaji Deluxe @ New Delhi Railway Station. The staff were friendly, professional, and
Pros:

Staff & Service:
The hotel staff were courteous, welcoming, and always willing to help. Their professionalism and cooperative attitude made our stay very comfortable.

Airport Pickup:
My parents arrived at the airport late at night, and the hotel arranged a complimentary airport pickup service. This was very convenient and saved us the hassle and cost of arranging transportation at that hour (only the airport parking fee was payable).

Room:
The room was clean, comfortable, and well-maintained, providing everything needed for a relaxing stay.

2026-05-30 • via Nuitee
A
Aadesh • solo_traveller • in
10
2026-05-30 • via Nuitee