Hotel The Prime Balaji Deluxe, City Centre, With Free Airport Pickup

Hotels
8.1 (2413 reviews)
8574, Arakashan Road, Behind Shiela Cinema, Paharganj , New Delhi , IN
+91 99106 09111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Affordable
Cons:
Cleanliness issues
Poor room quality
Safety concerns

Categories

Cleanliness
5.81
Multiple reviews indicate rooms were not clean, with complaints about stains on bed sheets and an overall dirty environment.
Service
8.28
Some reviews mentioned helpfulness of staff, but there were significant complaints about staff attitude and service.
Location
7.82
Good central location but concerns raised about safety and traffic noise.
Room Quality
6.77
Rooms had issues such as smells and locking problems; some reviews indicate they were small.
Amenities
9.3
Positive mentions of the roof patio and breakfast, indicating good amenities overall.
Value for Money
9.76
Some guests felt they received good value for money considering the price.
Food and Beverage
8.31
Breakfast was praised, though there were some negative comments on food quality in general.
Overall Experience
8.78
Mixed experiences, but a general sense of satisfaction among some guests despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:45

Property Description

Convenient Location near New Delhi Railway Station

Comfortable Rooms with Essential Amenities

The Prime Balaji Deluxe @ New Delhi Railway Station offers cozy rooms equipped with a TV, air conditioning, and a seating area. Guests can enjoy the convenience of a refrigerator and a private bathroom with free toiletries.

Convenient Facilities and Services

Guests can benefit from a 24-hour front desk, free WiFi, shared lounge, ticket service, and tour desk. The hotel also provides free parking for added convenience.

Delicious Dining Options

Indulge in multi-cuisine delights at the in-house restaurant or opt for room service for in-room dining comforts.

Book your stay at The Prime Balaji Deluxe @ New Delhi Railway Station for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo identification upon check-in. For Indian nationals, this means a Driving license, Aadhaar Card or any Government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

Please note that the complimentary airport pick-up included in the room package does not cover parking fees. If the vehicle waits for more than 30 minutes, guests will be charged INR 400 for parking. For parking that exceeds 30 minutes, the actual parking charges will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Guest Reviews

8.1
Based on 2413 reviews
Cleanliness: 5.81
Service: 8.28
Location: 7.82
Room Quality: 6.77
Amenities: 9.3
Value for Money: 9.76
Food and Beverage: 8.31
Overall Experience: 8.78
P
Paudel • extended_group • np
10
Good
Pros:

Overall stay was pleasent

Cons:

Environment and location

2026-09-19 • via Nuitee
C
Caron Elie • solo_traveller • fr
10
Pros:

Personnel très accueillant
Hôtel très propre
Nourriture bonne
Pas trop de bruit

Cons:

Pas de smart TV

2026-09-18 • via Nuitee
Κώστας • solo_traveller • gr
8
2026-09-18 • via Nuitee
A
Amaan • couple • in
7
2026-09-18 • via Nuitee
P
P • solo_traveller • in
10
Hospitality,Cleanliness and food facilities
Pros:

This was my first time staying here, and they made me feel completely comfortable from the very beginning. The cleanliness, food, and overall hospitality were excellent. Since I’m from South India, I was initially a little concerned about the food, but I never faced any difficulty at all.

Thank you so much for the wonderful stay and for making me feel so comfortable. I truly enjoyed my experience!

Cons:

__

2026-09-18 • via Nuitee
M
Monica • solo_traveller • it
10
Pros:

They have many facilities, pick up at the airport and travel assistance, room service and restaurant.

Cons:

Nothing

2026-09-18 • via Nuitee
H
Hiroto • solo_traveller • jp
10
Pros:

Everything is good

2026-09-18 • via Nuitee
B
Beawarwala • extended_group • in
9
good stay
Pros:

easy check in and

2026-09-18 • via Nuitee
J
Juan Pablo • solo_traveller • mx
10
Location, confort and hospitality
Pros:

Personnel was very attentive and friendly. Location is amazing! A few stores and restaurants around the corner, totally recommend!

2026-09-18 • via Nuitee
N
Naiki • couple • jp
10
Pros:

It was a good location near the station and the staff was very friendly

Cons:

The bed was not the coziest i would say

2026-09-18 • via Nuitee
S
Shams Tabrez • solo_traveller • in
4
2026-09-17 • via Nuitee
S
Shudip • solo_traveller • np
10
Pros:

Its very pleasure to stay here. Excellent service with excellent staff.

2026-09-17 • via Nuitee
B
Borislav • family_with_children • gb
10
2026-09-17 • via Nuitee
S
Samuel • solo_traveller • gb
7
Pros:

If you want to see the madness of Delhi and all of the little back streets then its a great location for exploring.
I personally enjoyed the location but it's not for the faint hearted.
Fantastic shower temperature and pressure.

Cons:

The rooms were a bit run down and could have been cleaner but it looked like the hotel was being refurbished to a higher standard, so this could have been the reason.

2026-09-17 • via Nuitee
D
David • solo_traveller • us
8
2026-09-17 • via Nuitee
L
Lukas • solo_traveller • cz
9
Pros:

Very helpful and polite hotell stuff. Fullfill my needs.

2026-09-16 • via Nuitee
T
Tomás José • solo_traveller • es
8
Pros:

El personal fue muy amable conmigo durante toda la estancia y siempre intentó ayudar cuando lo necesité. La habitación era correcta y funcional. El hotel cumplía para una estancia corta.

Cons:

La sensación general fue de falta de una limpieza más profunda, especialmente en algunos detalles de la habitación y del baño. El desayuno también me pareció bastante básico.

2026-09-16 • via Nuitee
A
Akter • solo_traveller • bd
10
2026-09-16 • via Nuitee
A
ANIKET • solo_traveller • in
10
2026-09-15 • via Nuitee
T
Tomasz • solo_traveller • pl
9
Pros:

Very near tge city centre, nice and comfy conditions, can recommend it!

2026-09-15 • via Nuitee