Hotel The Prime Balaji Deluxe, City Centre, With Free Airport Pickup

Hotels
8.1 (2413 reviews)
8574, Arakashan Road, Behind Shiela Cinema, Paharganj , New Delhi , IN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Affordable
Cons:
Cleanliness issues
Poor room quality
Safety concerns

Categories

Cleanliness
5.81
Multiple reviews indicate rooms were not clean, with complaints about stains on bed sheets and an overall dirty environment.
Service
8.28
Some reviews mentioned helpfulness of staff, but there were significant complaints about staff attitude and service.
Location
7.82
Good central location but concerns raised about safety and traffic noise.
Room Quality
6.77
Rooms had issues such as smells and locking problems; some reviews indicate they were small.
Amenities
9.3
Positive mentions of the roof patio and breakfast, indicating good amenities overall.
Value for Money
9.76
Some guests felt they received good value for money considering the price.
Food and Beverage
8.31
Breakfast was praised, though there were some negative comments on food quality in general.
Overall Experience
8.78
Mixed experiences, but a general sense of satisfaction among some guests despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:45

Property Description

Convenient Location near New Delhi Railway Station

Comfortable Rooms with Essential Amenities

The Prime Balaji Deluxe @ New Delhi Railway Station offers cozy rooms equipped with a TV, air conditioning, and a seating area. Guests can enjoy the convenience of a refrigerator and a private bathroom with free toiletries.

Convenient Facilities and Services

Guests can benefit from a 24-hour front desk, free WiFi, shared lounge, ticket service, and tour desk. The hotel also provides free parking for added convenience.

Delicious Dining Options

Indulge in multi-cuisine delights at the in-house restaurant or opt for room service for in-room dining comforts.

Book your stay at The Prime Balaji Deluxe @ New Delhi Railway Station for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo identification upon check-in. For Indian nationals, this means a Driving license, Aadhaar Card or any Government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

Please note that the complimentary airport pick-up included in the room package does not cover parking fees. If the vehicle waits for more than 30 minutes, guests will be charged INR 400 for parking. For parking that exceeds 30 minutes, the actual parking charges will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Guest Reviews

8.1
Based on 2413 reviews
Cleanliness: 5.81
Service: 8.28
Location: 7.82
Room Quality: 6.77
Amenities: 9.3
Value for Money: 9.76
Food and Beverage: 8.31
Overall Experience: 8.78
M
Mohammad Nabil. • family_with_children • re
7
2026-10-16 • via Nuitee
P
Paula Garzón • solo_traveller • es
7
Pros:

El personal de 10! Todo perfecto, nos atendieron desde nuestra llegada muy bien, nos recogieron en el aeropuerto sin problemas, hay vigilante de seguridad en la puerta. Pedimos comida en el hotel y tambien perfecto.

Cons:

La habitación estaba un poco descuidada. La zona en mitad de old delhi por las noches un poco difícil para ir andando.

2026-10-14 • via Nuitee
G
GREGORY • solo_traveller • us
9
Value for money
Pros:

The place was clean and the staff are highly professional. They go out of their way to take care of your personal needs

Cons:

Nothing

2026-10-14 • via Nuitee
V
vazu • solo_traveller • mx
10
Pros:

alojamiento tiene buena iluminación y buen trato a los clientes, desayuno excelente ,

Cons:

todo excelente

2026-10-14 • via Nuitee
M
Meenakshi • solo_traveller • in
10
Five star
Pros:

Cleaning and hospitality
Hotel 🏨 is very safe , Mahesh helped a lot and was extremely professional a great buffet spread and safe environment....my son and I felt great staying here and oh yes! They provide a free pickup from the airport! Thankyou again for thw warm hospitality!

Cons:

The hospitality and the warmth of rhw people

2026-10-14 • via Nuitee
Y
yoshimoto • couple • jp
10
最高
Pros:

スタッフの人達がみんな親切でフレンドリーです。何か問題があってもフロントの方に連絡すればしっかりと対応してくれます。スタッフはみんな連携が取れていて、安心感があります。朝食ではスタッフの方がオムレツをいるか聞いてくれました。そのオムレツが熱々で最高に美味しいです。他の食事も色々な種類があって充実しています。ホテルの作りもしっかりとしていて、室内も落ち着いた雰囲気で備え付けの椅子は座り心地最高です。小さなテーブルもセンスが良いです。シャワーは熱いお湯がしっかりと出て、水量もよく出ます。ホテルの場所は地下鉄ニューデリーの徒歩圏内。国鉄ニューデリー駅はすぐ近くで、まさに何処へ行くにもベストな立地だと思います。ホテルの近くには美味しいレストランがいくつかあり、小さなスーパーもあります。1番良かったのは、大きな道路の一本裏の道にホテルがあるので、ホテルのすぐそばまでオートリクシャー、タクシーで移動できる事です。パパールガンジに慣れていないと狭い道にあるホテルまで到着するのに大変苦労すると思いますが、このホテルなら迷わず見つかると思います。以上、ビジネスマンからツーリストまで、滞在の拠点として最高だと思います。強くお勧めします。

Cons:

なし

2026-10-14 • via Nuitee
S
Shetty • family_with_children • in
4
Overall bad
Pros:

Breakfast was ok...not great...not professional

Cons:

Cleanliness

2026-10-13 • via Nuitee
A
Alok kumar • solo_traveller • in
2
Bad place
Pros:

They blackmailed me and took extra payment

Cons:

No one was there I was alone in whole hotel

2026-10-12 • via Nuitee
D
Daryanna • couple • it
6
Cons:

Le lenzuola erano macchiate, il bagno sporco , la struttura ha bisogno di una restituzione,la colazione scarsa ( colazione indiana )

2026-10-09 • via Nuitee
F
fabbri • solo_traveller • it
7
Pros:

Camera abbastanza pulita, personale disponibile e ottimo trasferimento per l'aeroporto

Cons:

Ho richiesto la carta igienica e un asciugamano che mancavano per ben 2 volte e si sono dimenticati.
Appena arrivato, ancora prima di effettuare il pagamento mi è stato chiesto di mettere una recensione a 5 stelle sull'hotel perché mi avevano permesso di pagare con carta...almeno fammi vedere la camera e alla fine del servizio ti metto la recensione, non ancora prima di soggiornare.

2026-10-09 • via Nuitee
S
Stephan Rafidimanantsoa • solo_traveller • mg
9
Pros:

The staff is a very good people and helpful

Cons:

Anything

2026-10-09 • via Nuitee
G
Glenda Calle • solo_traveller • mv
10
I love the hotel, everything is good and the staff are super kind
Pros:

Everything is perfect

Cons:

Everything is good, exceeded my expectation

2026-10-07 • via Nuitee
V
Vimal • couple • in
10
Cleaning and comfort
Pros:

⭐⭐⭐⭐⭐ Exceptional Stay with Top-Notch Hospitality!
I recently stayed at The Prime Balaji Deluxe and had an absolutely fantastic experience. From start to finish, this hotel exceeded all my expectations, and I cannot recommend it highly enough First of all, the location is unbeatable. Being just a short walk away from the New Delhi Railway Station, it serves as the perfect base for exploring the city or catching an early train, yet it remains wonderfully peaceful inside The rooms are a true sanctuary of comfort and absolute cleanliness. The housekeeping team does an outstanding job; our room was spotlessly clean, beautifully maintained, and the bedding was incredibly comfortable, ensuring a perfect night's sleep after a busy day out Another massive highlight was the excellent breakfast. The buffet spread offered a wonderful variety of delicious, freshly prepared dishes that gave us the perfect start to our mornings What truly sets this hotel apart, however, is the great management and stellar hospitality under Anchit and Mahesh. Their attention to detail, professionalism, and warm approach make a massive difference. They lead a team that is genuinely attentive, welcoming, and always ready to go the extra mile to ensure guests have a comfortable stay

2026-10-07 • via Nuitee
G
GREGORY • solo_traveller • us
9
I enjoy my stay
Pros:

Very clean and the staff were highly professional

Cons:

For the price I paid I can’t complain

2026-10-07 • via Nuitee
P
Paudel • extended_group • np
10
Good
Pros:

Overall stay was pleasent

Cons:

Environment and location

2026-09-19 • via Nuitee
P
P • solo_traveller • in
10
Hospitality,Cleanliness and food facilities
Pros:

This was my first time staying here, and they made me feel completely comfortable from the very beginning. The cleanliness, food, and overall hospitality were excellent. Since I’m from South India, I was initially a little concerned about the food, but I never faced any difficulty at all.

Thank you so much for the wonderful stay and for making me feel so comfortable. I truly enjoyed my experience!

Cons:

__

2026-09-18 • via Nuitee
H
Hiroto • solo_traveller • jp
10
Pros:

Everything is good

2026-09-18 • via Nuitee
B
Beawarwala • extended_group • in
9
good stay
Pros:

easy check in and

2026-09-18 • via Nuitee
A
Amaan • couple • in
7
2026-09-18 • via Nuitee
N
Naiki • couple • jp
10
Pros:

It was a good location near the station and the staff was very friendly

Cons:

The bed was not the coziest i would say

2026-09-18 • via Nuitee