Hilton Garden Inn Melville

Centrally located, clean and friendly staff

Strategisch gute Lage, komfortabel, Preis / Leistung ok

Every thing was excellent was very impressed. All the staff was awesome.

Very good breakfast in lobby - fair value.

Seating outside and the onsite restaurant was great

Goed bereikbaar ,plezierige kamers

This is a very lovely and accommodating hotel. The location is excellent, right off the LIE. The staff was very nice and efficient.The buffet breakfast was good, at a cost of $20 per person. My only concern was the shower was in a bathtub that was very slippery… there were no nonslip strips or a bathmat. I could see people easily falling. Other than that, they have a very nice restaurant and bar, as well as Internet . I didn’t have an opportunity to use the pool, but it looked very lovely, as did the surrounding outdoor patio. I would definitely stay here again.

Welcomed as a Diamond Reserve member and treated like a family member visiting after a while whether it's six months or three weeks. After the renovations, the entire hotel feels welcoming and more relaxing with modern updates. The atmosphere is welcoming and upscale in every respect normally found in a luxury hotel with new elevators, modern lighting, and daily iced fruit infused water with welcome fresh baked cookies. The exceptional elite who make this hotel the magnificent best in class pleasant to stay home away from home are Mercedes, Journee, Jasmine, Oscar, Travis, Gertie, Anna, Floris, MiA, Jalil, Sarah, Sandra, Brianna, Jakya, Ismery, and Julia. I have seen what this hotel was pre-covid, during Covid, and post Covid and it's like watching the change of the hotel from what it was to the grandness of what it is today so it's been a lot like a home away from home!
Mercedes is incredibly informative, professional, sweet, friendly, and the elite by always going above and beyond in every respect she is always amazing with her cool composure in any situation and a favorite for the visits through the years visited not to mention a super asset to the Hilton Garden Inn-Melville (HGIM).
Journee is incredibly professional, a wealth of knowledge of what's good in the area, an amazing exceptional bartender with her friendly and outgoing demeanor and her ecstatic sense of humor encompassing the best in class A+ with honors in service! In addition, Journee is a charismatic person who knows her guests through years and is exceptionally friendly and makes people feel welcomed and appreciated whether it's for a week or an extended stay!
Jasmine is welcoming and pragmatic in her service with a cool sensor of humor and personable, exceptional bartender, and incredibly warm personality for those who stay for extended periods of time
Oscar makes the best seasoned fries and exceptional cook overall with his chill and friendly demeanor plus he always has the great sense of humor and keeps the restaurant and bar rolling with all the goodies.
Travis is kind, friendly, professional, gem of a person, and keeps things in the hotel well maintained and if there is a problem, Travis fixes things right away. I was happy to see a set of new elevators equipped with camera, mini information screen telling the weather, time, and latest in sports. When it's cold and snow on the ground, the hotel grounds are clear of snow and if you're stuck, Travis will shovel the snow so you can get out. Travis and his maintenance team keep things running and if there is a problem, it gets taken care of promptly.
Like Travis, the housekeeping team like Gertie (housekeeping manager) and housekeepers Anna and Floris keep your rooms ready for guests, daily cleaning, and keep the rooms tidy. All are friendly and go above and beyond to keep rooms clean for a restful experience and welcoming atmosphere.
After a long day, I am welcomed to a fresh clean and tidy room equipped with comfortable beds providing restful sleep, functioning A/C, comfortable chair, working TV, and comfortable desk for useful purposes, a mini fridge, a microwave, and a bathroom with a walk in shower, Crabtree & Evelyn products (commonly found at Doubletree properties) in the bathroom equipped with a LED trim mirror. There is a plentiful storage by the door - always a plus!
Front desk MiA is incredibly friendly with her warm welcoming professional friendly demeanor. Mia is super knowledgeable of the area and a wealth of information about events, surrounding areas of things of interest, super sense of humor, and makes guests feel welcomed and make everyone feel special by going above and beyond by providing the elite customer service with her attentive demeanor with her courteous tone of voice with a welcoming smile and a major asset to HGIM!
Jalil is always friendly in the front desk, hardworking, and always has a great attitude and a sense of humor to match. Jalil is super chill and a huge asset to HGIM!
Sarah is warm, always kind, friendly, hardworking, customer service oriented, and a super chillaxin person to deal with her welcoming personality.
Sandra is the front desk supervisor always making things happen and takes care of any problems that may arise with her professional and take charge when things need to be taken care of. Sandra is friendly and has a cool composure in any situation with a great sensor of humor in a. friendly tone. Occasionally, Sandra works overnight audit and keeps things flowing for the next day crew by replenishing things that need to be taken care of in an elite manner.
Brianna and Jackya are the overnight auditors always on duty to assists guests for an early check out, informative, and helpful when on duty. In addition to her usual duties, she replenishes and stocks things that need to be kept in stock.
Ismery is the daytime breakfast server and makes a killer set of eggs and helpful in all aspects with her friendly demeanor and a super asset with Spanish speaking skills. At night, she is a super cook in the kitchen delivering the best cooked dishes.
Julia is a new bartender and restaurant server with her welcoming friendly service and a welcome addition for Spanish speakers with a warm demeanor.
Overall, everyone works together as a team to make the Hilton Garden Inn Melville experience an exceptional one with happy memories.
There is a breakfast buffet for $20 and is plenty to start the day off with an array of choices and made to go dishes - always a plus!
I love the updated 24 hour fitness room equipped with kettlebells, 3 treadmills, 1 elliptical, and a exercise bike, free weights, Primo water to quench thirst, a weight scale, abundant towels with sanitizer in the fitness center. There is a 24 hour laundry room to do laundry with a washer that costs $3.50 and a free dryer. Rather than waiting for the front desk to check in items, there is a new scanner with a list of items in "marketplace" consisting of all sorts of goodies and drinks which is nice to have.
If you need to do printing, there are 2 computer terminals for office needs as well as a ATM machine. Overall the HGIM is super with all its amenities with major Highways like the Long Island Expressway nearby and central to nearby grocery stores, Starbucks, restaurants, banks, and access to points of interest. The new general manager, Cynthia, has been very instrumental in continuing the excellence of the Hilton Garden Inn Melville operating at its peak! Thank you Hilton Garden Inn Melville for dedication to excellence!

breakfast was good. size of the room was good. it was clean.

Needed to move from the Raddison in Hauppauge due to it being gross to stay for a family.
Rooms are great