Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
7.44
Issues with cleanliness were highlighted, particularly regarding room cleanliness and hygiene.
Service
9.41
Staff were mentioned as being friendly and helpful in several reviews.
Location
9.45
Positive mentions of the location being excellent, especially in the context of nearby attractions.
Room Quality
8.9
Rooms were mostly reported as clean and comfortable, though some had issues.
Amenities
9.43
Amenities were praised, with some reviews highlighting facilities as excellent.
Value for Money
8.39
Concerns over value due to issues with service and cleanliness.
Food and Beverage
7.94
Negative feedback regarding dining experiences, particularly service in the restaurant.
Overall Experience
9.41
Despite some issues, many guests appreciated the overall experience and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:36

Property Description

Experience luxury at its finest at InterContinental Dubai Festival City, perfectly situated for indulgence and exploration.

Breathtaking Views
Dive into relaxation with our stunning 25-metre outdoor pool that offers panoramic views of Dubai Creek, complemented by a spacious balcony where you can soak in the sun.

Culinary Excellence
Savor a gourmet journey with diverse dining options, including Karam Al Bahr, known for its authentic Lebanese seafood, and the exclusive Pierre's TT, helmed by Michelin-starred Chef Pierre Gagnaire, where exquisite dishes are served nightly.

Wellness and Convenience
Unwind in our full-service spa featuring aromatic therapies after an invigorating session at the gym. Enjoy direct access to the shopping paradise of Dubai Festival City Mall, boasting over 500 retail stores and the captivating IMAGINE spectacle.

Don't miss out on this extraordinary experience—book your stay at InterContinental Dubai Festival City today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for AED 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 4273 reviews
Cleanliness: 7.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 9.41
M
Mohamed • couple • eg
10
Superp service
Pros:

Very nice stay

Cons:

All is good

2026-06-20 • via Nuitee
M
MOHD • solo_traveller • qa
1
2026-06-19 • via Nuitee
A
Aisha • couple • sa
9
Pros:

شكرا للاخت سوزانا لقد اعتنت فينا وقدمت افضل خدمات لنا

2026-06-18 • via Nuitee
A
Abdulaziz • solo_traveller • qa
10
2026-06-17 • via Nuitee
R
Rashed • solo_traveller • ae
10
Pros:

الفندق موصول في المول ومتوفر كل الخيارات لتحتاجها العائلة ويغنيك عن التجول في السيارة

2026-06-17 • via Nuitee
M
Maryam • family_with_children • ae
10
2026-06-16 • via Nuitee
M
MUSAED • solo_traveller • kw
8
2026-06-15 • via Nuitee
H
Hossam • family_with_children • gb
6
2026-06-15 • via Nuitee
S
Sultan • family_with_children • ae
10
2026-06-15 • via Nuitee
A
Abdulmohsen • couple • sa
4
Pros:

‏location

Cons:

Rooms and bathrooms need to be renovated otherwise will be disappointed

2026-06-14 • via Nuitee
A
Aisha • couple • sa
7
Pros:

منذ وصولي إضاءتي لاتعمل ولم يتم اصلاحها بالرغم من تكرار الطلب
اشكر موظفه الحجز ايمي لابتسامتها واخلاقها الرائعه وتسهيل اكمال تمديد الحجز

Cons:

السجاد متسخ جدا الاضاءه لاتعمل

2026-06-11 • via Nuitee
S
Sultan • family_with_children • ae
10
Pros:

Very convenient & attached to the Shopping Mall , Great Staff & Assistance showed, Clean, Perfect Location & value for Money

2026-06-11 • via Nuitee
K
Khalthm • family_with_children • qa
8
رائعه
Pros:

الموقع السرير مريح والغرفه كبيره واتجنن وراقيه والفندق شرح ومرررريح وافضل شي انه متصل بمجمع

Cons:

شوي النظافه خاصتن الحمام لمن رفعت المقعد من تحت فيه بقع أنا دقيقه نوعا ما ممكن الي يغسل الحمام ما انتبه يرفع المقعده مالت المرحاض وينضف من فوق فقط

2026-06-10 • via Nuitee
B
Bandar • solo_traveller • sa
10
2026-06-10 • via Nuitee
سلطان • family_with_children • ae
10
Pros:

البوفيه و مكان قريب من مول

Cons:

حجزت ليلتين بسعر 1500 درهم تقريبا ولكن تفاجأت بأنه تم اعطائي غرفة صغيرة للغاية رغم ذالك لم اتحدث مع أحد موظفين بهذا نقطة.

2026-06-09 • via Nuitee
H
Hamda • couple • ae
10
2026-06-08 • via Nuitee
A
Ali • extended_group • qa
9
2026-06-08 • via Nuitee
S
Seyada • solo_traveller • ae
10
I was so happy with my family and every times MR wadei he helps us to keep our stay nice
Pros:

I would like to thank MR وديع he was excellent employee how make our stay very pleasant and enjoy rely i hope all the staff learn from him

Cons:

No thing

2026-06-07 • via Nuitee
A
Abdirizak • solo_traveller • ke
10
Exquisite
Pros:

Friendly staff and cleanliness

Cons:

Room carpets and corridors carpets old need new look.

2026-06-07 • via Nuitee
R
Rehab • couple • ae
8
Good hotel
Pros:

Tye location and having direct access to the mall.

Cons:

Check in and breakfast was crowded

2026-06-07 • via Nuitee