Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
7.44
Issues with cleanliness were highlighted, particularly regarding room cleanliness and hygiene.
Service
9.41
Staff were mentioned as being friendly and helpful in several reviews.
Location
9.45
Positive mentions of the location being excellent, especially in the context of nearby attractions.
Room Quality
8.9
Rooms were mostly reported as clean and comfortable, though some had issues.
Amenities
9.43
Amenities were praised, with some reviews highlighting facilities as excellent.
Value for Money
8.39
Concerns over value due to issues with service and cleanliness.
Food and Beverage
7.94
Negative feedback regarding dining experiences, particularly service in the restaurant.
Overall Experience
9.41
Despite some issues, many guests appreciated the overall experience and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:36

Property Description

Experience luxury at its finest at InterContinental Dubai Festival City, perfectly situated for indulgence and exploration.

Breathtaking Views
Dive into relaxation with our stunning 25-metre outdoor pool that offers panoramic views of Dubai Creek, complemented by a spacious balcony where you can soak in the sun.

Culinary Excellence
Savor a gourmet journey with diverse dining options, including Karam Al Bahr, known for its authentic Lebanese seafood, and the exclusive Pierre's TT, helmed by Michelin-starred Chef Pierre Gagnaire, where exquisite dishes are served nightly.

Wellness and Convenience
Unwind in our full-service spa featuring aromatic therapies after an invigorating session at the gym. Enjoy direct access to the shopping paradise of Dubai Festival City Mall, boasting over 500 retail stores and the captivating IMAGINE spectacle.

Don't miss out on this extraordinary experience—book your stay at InterContinental Dubai Festival City today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for AED 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 4304 reviews
Cleanliness: 7.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 9.41
N
Nuha • family_with_children • om
10
2026-07-25 • via Nuitee
T
Tareq • family_with_children • ae
9
2026-07-25 • via Nuitee
A
Ahmed • family_with_children • om
8
2026-07-23 • via Nuitee
S
saleh • solo_traveller • qa
9
2026-07-23 • via Nuitee
A
abdulaziz • couple • sa
5
Made confirmed reservation for two bedroom on check in they did not give that with so many excuses
Pros:

The location near the mall

Cons:

The staff

2026-07-23 • via Nuitee
O
Omar • couple • ae
7
Cons:

Mini bar was empty I don’t no why- morning when I took shower the water was cold there was no hot water.

2026-07-22 • via Nuitee
A
Abdulla • family_with_children • ae
10
شكراً جزيلاً
Pros:

كل شيء جميل جداً

Cons:

لايوجد

2026-07-21 • via Nuitee
O
Omar • family_with_children • iq
8
المكان جميل وقريب على باقي المناطق
Pros:

💐

Cons:

الغرفه قديمه مع رائحه عفن

2026-07-21 • via Nuitee
N
Noura • couple • ae
10
Pros:

Nice and quit

Cons:

Nice and quit

2026-07-20 • via Nuitee
F
Fdet • couple • ae
10
2026-07-20 • via Nuitee
M
Mohammed • extended_group • qa
10
2026-07-19 • via Nuitee
J
Jane • solo_traveller • gb
9
Pros:

Great facilities and location. Very friendly staff. Amazing spa. I highly recommend a massage with Kesorn. She was superb.

2026-07-19 • via Nuitee
M
Meera • solo_traveller • ae
10
2026-07-19 • via Nuitee
U
Ursula • solo_traveller • fr
8
2026-07-19 • via Nuitee
M
Muna • couple • ae
1
2026-07-18 • via Nuitee
N
Nader • family_with_children • ae
8
Pros:

The location .
and I wanted to thank the employee, Emil, who cleaned the room neatly.

Cons:

The pool is incredibly crowded with children. They should have a designated area away from the adults.

2026-07-18 • via Nuitee
S
SALEH • couple • ae
8
2026-07-18 • via Nuitee
S
Sara • solo_traveller • ae
10
2026-07-18 • via Nuitee
M
Mohammed • family_with_children • ae
9
Pros:

ملاصقته بالمول والموظفين ودودين وتوافر خيارات الاكل الكثيره

Cons:

وجود غطاء على الزجاج الخارجي يؤدي إلى عدم وضوح الرؤيه الخارجيه ( الاطلاله على البحر )

2026-07-16 • via Nuitee
G
ghada • couple • eg
10
2026-07-16 • via Nuitee