Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Location
View
Spaciousness
Cons:
Cleanliness
Service quality
Maintenance issues

Categories

Cleanliness
6.73
Multiple comments highlight the need for better cleaning and maintenance.
Service
7.7
Mixed feedback with some mentioning helpful staff, but significant issues with service reported.
Location
9.24
Consistently praised location with great views and accessibility.
Room Quality
7.19
Varied reviews; some positive aspects, but significant disappointment noted regarding room condition.
Amenities
8.22
Amenities are generally good, but some items like cleanliness affect overall sentiment.
Value for Money
7.68
Mixed feelings about value given the discrepancies between expectations and reality.
Food and Beverage
8.73
Standard offerings and no specific negative feedback in reviews.
Overall Experience
7.7
Overall a pleasant stay with notable issues but many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:30

Property Description

Stunning Ocean Views and Central Location
Boasting free WiFi and panoramic ocean views, Ocean Royale is centrally located on the famous Gold Coast, a short walk to the Convention Centre and Jupiters Casino.

Luxurious Amenities
It features indoor and outdoor pools and free private parking. All apartments have balconies with views of the Pacific Ocean and Gold Coast Hinterland. They have a full kitchen and comfortable living room. Most of the apartments are air-conditioned.

Relaxation and Recreation
Guests can make use of Ocean Royale's sauna and tennis court. The hotel is just a short walk from Gold Coast's local restaurants.

Book now to experience the ultimate Gold Coast getaway at Ocean Royale!

Important information:

Please note that this property has a ‘No Party Policy’.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual ‘Schoolies Week’ period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that reception closes at 17:00 on Monday to Friday, and 12:00 on Saturdays and Sundays. If you expect to arrive after these times, please contact the property in advance to arrange key collection using the contact details found on the booking confirmation. If you do not contact the property in advance to arrange late check in, keys cannot be left for you and your booking will be canceled.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 860 reviews
Cleanliness: 6.73
Service: 7.7
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 7.7
G
gurleen solo_traveller au
6
nice
Pros:

view

Cons:

car park exit

2026-07-02 via Nuitee
S
Scott solo_traveller au
9
Pros:

Great location. Bus stop close, close to beach.

2026-06-30 via Nuitee
N
Natalie solo_traveller au
8
Pros:

Good location quiet and comfortable

Cons:

Everything was ok

2026-06-30 via Nuitee
T
Tracey solo_traveller au
8
2026-06-29 via Nuitee
I
Irina family_with_children au
7
Pros:

Location is great

Cons:

It was difficult to get the keys-late check in was organised, however took a few attempts to reach reception crew and finally had to use help of people who live in the building to get to reception.

2026-06-23 via Nuitee
K
kobe solo_traveller au
8
Convenient and pleasant.
Pros:

Greta value and location. Did not use WiFi or pool
The apartment was huge! Would be fantastic for a family

Cons:

The front buzzer microphone and speaker require repair. It was extremely difficult for the after hours person to hear me.

2026-06-22 via Nuitee
N
Navdeep couple au
7
Pros:

Location and parking facility

Cons:

Did not like much vibe as it is not as luxury as other same price hotels

2026-06-21 via Nuitee
W
Wendy couple au
7
2026-06-20 via Nuitee
D
David couple au
8
Good value for money compared to new buildings.
Pros:

Good location close to beach and Victoria St Mall.

Cons:

Little dated. Advertised with tennis court but is only half court tennis.

2026-06-13 via Nuitee
D
Darragh solo_traveller au
9
Pros:

Location to everything, Staff warm and very friendly.
Excellent views ,shops, cafe, and restaurants close by .

Cons:

No complaints at all.

2026-06-10 via Nuitee
L
Laurie Hayes solo_traveller au
8
Pros:

The location

Cons:

The wifi internet kept stopping

2026-05-26 via Nuitee
D
Darrell family_with_children au
8
Comfortable
Pros:

Apartment was suitable and comfortable, Eassy walk to shopping and other facilities

Cons:

Parking in the underground park is tight for larger vehicles.

2026-05-23 via Nuitee
N
Naabi couple au
5
Pros:

Location was excellent and the view was lovely.

Cons:

Unfortunately the bed was much too soft and very uncomfortable. The cleaning supplies were miserly - watered down dish washing liquid and only 1 sachet of laundry soap. The carpet and bedding was stained and the iron board was so thin and stained it was unusable. I suspect the cleaning staff need to be paid more so they are more likely to take pride in their work.

2026-05-20 via Nuitee
L
Leon couple au
10
It was great will stay here again
Pros:

Great access and staff rooms are great

2026-05-20 via Nuitee
L
Lyn extended_group au
7
Great location. Perfect for the Broadbeach Blues Festival
Cons:

The shower head was broken and the beds and furniture could do with an upgrade. Could have been cleaner. Cigarette butt on the balcony

2026-05-19 via Nuitee
J
Jennifer extended_group au
6
For $650 a night I expected it to be cleaner and not as run down
Pros:

Location was great

Cons:

Not very clean

2026-05-18 via Nuitee
K
katia extended_group nc
6
Nous avons passer un bon séjour malgré ces quelques petits problèmes .
Pros:

Nous avons aimé la vue sur mer , l'hôtel bien situé , on peut allé sur Broad Beach centre et Pacific fair à pied rapidement .
le deuxième appartement que nous avons du demander était très lumineux et modernisé . Le garage facile d'accès.

Cons:

Le premier appartement qui nous à été donné qui était vieux , lugubre , et pas très propre nous avons due demander à en changer .
les baies vitrées des deux appartements que nous avons eu sont usées et plus hermétique ,le vent passait et elles vibraient avec le vent.
Etre obliger de sortir à l'extérieur du bâtiment pour jeter nos poubelles .
Le bruit extérieur des travaux qui commençait à 6h30 le matin , même le samedi , mais l'hôtel n'y est pour rien.

2026-05-16 via Nuitee
K
Kevin couple au
7
Pros:

Amazing views

2026-05-16 via Nuitee
J
Jamie couple nz
7
2026-05-14 via Nuitee
S
Sarah couple au
6
Pros:

Location was perfect.
The view was sensational

Cons:

The shower was moldy
Both Sliding doors need maintenance

2026-05-05 via Nuitee