Residence Inn Phoenix Desert View at Mayo Clinic

Hotels
•
Residence Inn
8.8 (307 reviews)
5665 East Mayo Boulevard , Phoenix , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Location to Mayo Clinic
Helpful staff
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
8.3
Numerous complaints about dirty rooms and the lack of maintenance.
Service
9.8
Most staff were helpful, particularly Lisa, who received high praise.
Location
9.8
Highly rated for proximity to Mayo Clinic, which was a major pro.
Room Quality
8.8
Issues with room maintenance noted; overall design was good.
Amenities
8.3
Basic amenities with limited food options; breakfast was uninspired.
Value for Money
8.3
Perceived high cost for the value received, given service issues.
Food and Beverage
7.8
Limited breakfast options noted; no special highlights.
Overall Experience
9.3
Overall, a mixed experience with some notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:58

Property Description

Modern Kitchens and Free WiFi:
Experience comfort and convenience at Residence Inn Phoenix Desert View, located just steps away from the Mayo Clinic. Our spacious rooms feature modern kitchens with granite countertops and stainless steel appliances, perfect for preparing meals during your stay. Stay connected with complimentary WiFi throughout the property.

Heated Outdoor Pool and Fitness Center:
Unwind and relax by taking a dip in our heated outdoor pool or enjoy the stunning Sonoran Desert views from the terrace. Stay active during your trip at our well-equipped fitness center, ensuring you can maintain your workout routine while away from home.

Complimentary Breakfast and Convenient Amenities:
Start your day right with a delicious hot breakfast served daily, on the house. Take advantage of our outdoor barbecue facilities for a fun gathering or use our grocery shopping service for a hassle-free stay. With easy access to Highway 101 and the airport, your travels are made simple.

Book your stay at Residence Inn Phoenix Desert View today for a memorable and comfortable experience.

Important information:

Pet fee of $150Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 14 per day.

Location

Guest Reviews

8.8
Based on 307 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
A
Anderson • couple • us
10
Excellent hotel next to the Mayo Clinic.
Pros:

Very good and complete offering for breakfast.

Cons:

I think it is a strong overkill you charge for on site parking. Plenty of spaces to park. Business greed is terrible. Had no choice as the hotel next to Mayo works out the best. The almighty dollar prevails. Terrible!!

2026-05-30 • via Nuitee
J
Joanna • extended_group • us
8
2026-05-28 • via Nuitee
L
Ligoid • family_with_children • ru
10
I would mark it 11 out of 10 if I could.
Pros:

Spacious and very comfortable 1 bedrum suite impressed me with the size and everything that might need for family needs. The bed was the best ever I had during my 6 days trip. Quietness in the room, good choice of food for breakfast, staff hospitality and support - everything was perfect.
Thank you very much for the experience of staying at your hotel.

Cons:

Everything was just perfect. I have nothing more to add.

2026-05-27 • via Nuitee
M
M katherine • couple • us
10
Close to Mayo
Pros:

Close to Mayo. Super clean. Reasonable dinner options. Caring staff.

2026-05-21 • via Nuitee
R
Ronnie • solo_traveller • us
6
Perfect location for staying walking distance to Phoenix Mayo Clinic
Pros:

Location, location, location. The hotel is literally only a 5 minute walk to the Phoenix Mayo Clinic. Although the whole facility is in dire need of a renovation the entire hotel is exceptionally clean! The biggest asset of this Residence Inn is the staff from every person you will come into contact with are exceedingly kind, professional, and helpful in any way that easily make them the most valued asset of the property. I cannot emphasize how impressed I was with the quality of the staff working at this Residence Inn and truly hope they are well compensated because they are the true jewels of the property.

Cons:

The breakfast accommodation is more like a ghost kitchen and the food quality is at best subpar. The breakfast offerings were dramatically below average and poor quality and poor selection. The hotel dining menu is somewhat inviting but once again is of poor quality with the same ghost kitchen effect which is disappointing because I would think that an establishment that shared the close proximity to the Phoenix Mayo Clinic would have at least a small functioning formal dining facility for its guests. Finally the lack of a legitimate convenience store in the lobby is the most glaring weakness on the property. The current store is woefully lacking in commonly stocked travel amenities that are commonplace at most hotel lobby convenience stores.

2026-05-13 • via Nuitee
A
Adrianne • couple • gb
9
2026-05-12 • via Nuitee
G
Guadalupe • couple • us
10
2026-05-12 • via Nuitee
A
Adrianne • couple • gb
10
2026-05-12 • via Nuitee
P
Patricia • solo_traveller • us
8
Location
Pros:

It was on the Mayo campus.

Cons:

14 dollars a day for parking

2026-05-10 • via Nuitee
L
Laura • couple • us
7
Excellent location for Mayo and excellent staff. Rooms need remodeling.
Pros:

Nice lobby and exterior.

Cons:

The rooms need remodeling. Our unit had an odor of old plumbing, worn out fixtures and cabinets, bathroom was very dated.

2026-04-18 • via Nuitee
A
Adrianne • couple • gb
10
2026-04-14 • via Nuitee
A
Adrianne • couple • gb
10
2026-04-14 • via Nuitee
M
McCormick • solo_traveller • us
8
Pros:

Location.

Cons:

Our room still had a bath tub that was dangerously to take a shower in

2026-04-07 • via Nuitee
J
Jessica • family_with_children • us
10
2026-04-05 • via Nuitee
M
Marty • solo_traveller • us
7
2026-03-26 • via Nuitee
M
Myron • couple • ca
9
Pros:

Breakfast were self serve.
Location was perfect for going to the Mayo Clinic.

Cons:

Met our needs

2026-03-24 • via Nuitee
L
Louise • couple • us
7
Pros:

Breakfast was fine, ordinary.

Cons:

Paying for parking is ridiculous because there is free parking on the Mayo Clinic site adjacent. The rooms are overpriced, to begin with.

2026-03-16 • via Nuitee
P
Peter • family_with_children • us
9
2026-03-10 • via Nuitee
J
Jacob • couple • us
10
It was well kept and close to the clinic
Pros:

Close to Mayo Clinic

Cons:

Na

2026-01-29 • via Nuitee
J
Jacob • couple • us
10
2026-01-29 • via Nuitee