Crowne Plaza Hotel Harrisburg-Hershey by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.6 (783 reviews)
23 South 2nd Street , Harrisburg , US
+1 717-234-5021

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Cons:
Limited food options
Cleanliness issues

Categories

Cleanliness
6.99
Several reviews noted issues with cleanliness, including unclean carpets and noise from other guests.
Service
8.46
Most reviews highlighted helpful and friendly staff, but some inconsistencies noted in customer service.
Location
8.5
Convenient location mentioned positively for access to events and overall accessibility.
Room Quality
6.95
Rooms described as comfortable but issues with size and other functionalities were present.
Amenities
7.48
Mentioned lack of smart TVs and limited availability of food services.
Value for Money
7.94
Overall perceived value is decent, but lack of free coffee and other thoughtful touches noted.
Food and Beverage
6.49
Criticism over restricted food and beverage availability during late hours.
Overall Experience
7.96
Overall a mixed experience with strengths in service and location, but notable weaknesses in amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:03

Property Description

City-Centric Luxury

Rooftop Fitness with a View
Enjoy a workout with a view at our rooftop fitness center overlooking the city. Stay active while taking in the stunning cityscape.

Delightful Dining Experience
Indulge in American cuisine at Twenty Three, our on-site restaurant open for breakfast, lunch, and dinner. Unwind at the lounge during the daily happy hour.

Book now to experience the perfect blend of comfort and convenience at Crowne Plaza Hotel Harrisburg-Hershey.

Important information:

Please note pool use requires a reservation at this time. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Guest Reviews

7.6
Based on 783 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 6.49
Overall Experience: 7.96
J
Jona • extended_group • us
3
2026-09-17 • via Nuitee
H
Helen • solo_traveller • pe
3
2026-09-14 • via Nuitee
A
ANN • couple • us
7
2026-09-11 • via Nuitee
R
Robert • solo_traveller • us
10
2026-09-09 • via Nuitee
N
Natascha • solo_traveller • us
2
Not enjoyable
Pros:

I had to pick this hotel as there are only 2 options in the city, I liked the bathroom products Apotheke

Cons:

Next to homeless, loud, AC in room super loud, tub had black streaks and plastic curtains, dirt in corner of sink, bedsheets not ironed.

2026-09-02 • via Nuitee
A
Andrea • couple • us
5
Pros:

Good bed

Cons:

Smelled like wet, and the tv didnt worked with wifi and the personel told me “then just watch regular tv”

2026-08-31 • via Nuitee
A
anthony • extended_group • us
6
Pros:

The stay was nice and rooms very accommodating. Didn't eat breakfast.

Cons:

Just noting that the parking was not great. I had five corvettes and was informed that I could only park 3. The parking Supervisor was not helpful in getting cars parked in 1 location. He stated that he had been parking corvettes for 15 years and that we could not use the lot to park all our cars when he had space. The only message when booking said there would be valet parking and it was not so for all our cars. Things have changed in 15 years of the corvette that the cars do come with systems that raises the car. But the parking lot do need work and upgrades. The room doors need oil. Fit room could use more equipment would be nice as a multiple equipment machine and more free weights ranging up to 75 pds.

2026-08-31 • via Nuitee
D
dominic • couple • us
6
2026-08-31 • via Nuitee
N
Naumika • solo_traveller • us
8
2026-08-31 • via Nuitee
S
SHUQI • solo_traveller • cn
3
一般般
Pros:

地理位置好，

Cons:

服务态度

2026-08-26 • via Nuitee
S
Shaliemar • solo_traveller • us
8
2026-08-25 • via Nuitee
R
RAMI • extended_group • sa
1
Pros:

Nothing

Cons:

Terrible experience. The hotel is completely neglected. The furniture is extremely old, damaged, and worn out. Upon entering, I even noticed spiderwebs right at the main entrance, which shows a complete lack of basic cleaning. To make things worse, a foul and unpleasant smell spreads throughout the entire hotel. I do not recommend staying here at all

2026-08-25 • via Nuitee
C
Cecil • solo_traveller • us
10
SPECTACULAR
Pros:

The location & layout it was spectacular ✨️ 👌 What we really enjoyed was Mr Desmond at dinner & Mr Desmond & Mrs Kizzy and Mr Tom at breakfast they made us feel genuine & like home! Food was off the chain excellent! Imma hot cakes & gravy girl/ hubby well Desmond hooked him up with a western omelet/ daughter was a "Throw some bacon on it" kinda girl! Front desk was so polite and kind & helped us with our experience for the first time! Vallet was so on time great! Ask for Desmond & Kizzy they got you & a little secret the honey Dew was so great mDe you forget where you was! I tipped the whole team! We will be back Thank You Crowne Plaza!

Cons:

No ice on any floor looked like fixing machines but none worked! Please fix them all ppl really do enjoy ice!

2026-08-24 • via Nuitee
J
Judy • couple • us
10
2026-08-24 • via Nuitee
A
April • extended_group • us
7
2026-08-18 • via Nuitee
A
April • extended_group • us
7
2026-08-18 • via Nuitee
L
Lisa A • solo_traveller • us
8
Pros:

The location.

Cons:

AC was extremely too loud. Hard to adjust when trying to sleep.

2026-08-15 • via Nuitee
M
Magic • solo_traveller • us
6
2026-08-06 • via Nuitee
A
Andrea • extended_group • us
5
2026-08-03 • via Nuitee
Y
Ywnamara • solo_traveller • us
6
2026-08-03 • via Nuitee