Crown Regency Hotel Makati

Hotels
7.5 (77 reviews)
1026 A. Arnaiz Avenue, Makati , Manila , ph

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
6.14
Lacking cleanliness in some areas like the TV remote and water kettle.
Service
8.11
Staff are very accommodating, helpful, and kind.
Location
9.15
Great location, near malls and public transport.
Room Quality
7.1
Decent size rooms but some rooms lack a good view.
Amenities
7.13
Amenities are sufficient but some items like ironing boards are not provided.
Value for Money
8.09
Good value for the price given the location.
Food and Beverage
6.64
Breakfast quality may be improved as it was served cold.
Overall Experience
7.61
Generally adequate for a short stay, but some service issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:03

Property Description

Rooftop Bar and Restaurant
Experience breathtaking views of Makati skyline while enjoying a refreshing drink at the rooftop bar. Indulge in delicious cuisine at the on-site restaurant, offering a wide range of culinary delights.

Fitness Center and Business Facilities
Stay active during your stay with access to the well-equipped fitness center. For business travelers, take advantage of the business center services and event organizing facilities for successful meetings and banquets.

Convenient Location and Services
With free WiFi and on-site parking, Crown Regency Hotel ensures a hassle-free stay. Benefit from car rental and city transfer services to explore the city conveniently. Book now to enjoy these fantastic amenities at Crown Regency Hotel Makati.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for ₱ 500 per person per night when using an existing bed.
    People 12 years old and over stay for ₱ 2,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 77 reviews
Cleanliness: 6.14
Service: 8.11
Location: 9.15
Room Quality: 7.1
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 7.61
R
RAYMUNDA family_with_children us
4
Horrible! The place was under constuction and the elevator didn't appear to be safe.
2026-05-21 via Nuitee
A
Aileen Grace couple ch
8
2026-05-19 via Nuitee
D
Dineshan solo_traveller my
8
Pros:

The location was amazing, hotel was clean and nice.

Cons:

There was a lil dirt on the wash basin. And the lift buttons were faulty. Hope that will be fixed soon.

2026-05-18 via Nuitee
N
Naoki solo_traveller jp
4
コスパはあまり良くない
Pros:

立地

Cons:

シャワーお湯が出ない
Wi-Fiが繋がらない

2026-05-14 via Nuitee
A
Aileen Grace couple ch
8
A practical and convenient hotel stay
Pros:

Location

Cons:

Nothing

2026-05-08 via Nuitee
M
Mark solo_traveller th
10
2026-05-08 via Nuitee
F
Filadelfo couple ph
8
2026-05-06 via Nuitee
M
Monette solo_traveller ph
9
2026-05-03 via Nuitee
M
Moe couple jp
10
Exceptional staff, good location, good hotel
Pros:

Immediately after arriving they assisted with bags and kept opening doors for us, everyone was helpful and friendly!

Cons:

there was no iron or laundry service at the hotel

2026-05-02 via Nuitee
W
walter maku solo_traveller pg
10
Pros:

Very clean, great location and friendly staff

2026-05-02 via Nuitee
M
Melissa couple ph
8
2026-04-25 via Nuitee
I
Isabel couple ph
10
2026-04-23 via Nuitee
D
Dirk solo_traveller ph
8
2026-04-20 via Nuitee
M
Matthieu family_with_children fr
9
Emplacement idéal et très propre
Pros:

Emplacement a pieds du Greenbelt mall. Idéal si on a un vol le lendemain après midi pour flaner le matin.
Prix imbattable. Très propre.

Cons:

RAS

2026-04-18 via Nuitee
D
Dirk solo_traveller ph
8
2026-04-15 via Nuitee
V
Vincent solo_traveller gb
9
Pros:

Great staff

2026-04-13 via Nuitee
N
Nathaly extended_group au
2
Would never book hotel again. Don’t waste your time
Pros:

Nothing

Cons:

Beds not clean - stained sheets
No hot water in shower
Bath mat & hand towels missing
Breakfast a disaster - cold eggs, cold ham, bacon disgusting
No ice when requested
Front desk staff not helpful laughed during my complaints, manager would not come out to discuss my concerns

2026-04-13 via Nuitee
B
Blayde solo_traveller gu
7
Pros:

Location was good, close to the big mall

Cons:

Elevator for my floor was broken at the time. Had to take the stairs.

2026-04-07 via Nuitee
W
Walter couple de
8
2026-04-07 via Nuitee
T
Tharakan solo_traveller ca
1
Not worth for the money
Pros:

No breakfast included with the price of the room

Cons:

Washroom water does not drain floor shopping poor overhaul not good

2026-04-06 via Nuitee