Mercure Hotel Wiesbaden City

Hotels
•
Mercure
7.9 (2356 reviews)
Bahnhofstr. 10-12 , Wiesbaden , DE
+49 611 1620

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location
Consistently praised breakfast
Large/comfortable beds and spacious rooms
Generally friendly and attentive staff
Clean and modern feel reported by several guests
Cons:
Small or awkward bathrooms; some showers in tubs
Aging furnishings and maintenance issues (leaks, loose fixtures)
Occasional cleanliness problems (mold, stained carpets)
Mixed service experiences including reports of unfriendliness and one serious incident
Perceived poor value for money by several guests

Categories

Cleanliness
7.2
Mostly reported as clean in several reviews, but multiple mentions of issues (mold in a bathroom, stained carpets, inconsistent housekeeping) lower the score.
Service
8.2
Staff frequently described as friendly and attentive, though there are notable reports of unfriendly/rough treatment and at least one serious complaint, producing a mixed but overall positive rating.
Location
9.8
Consistently praised as central and very convenient; location is a standout positive across many reviews.
Room Quality
7
Rooms and beds often described as large and comfortable, but many comments note dated furnishings, small or awkward bathrooms, leaks and maintenance issues.
Amenities
7.4
Ambience and some facilities were noted positively, but several guests reported aging fittings and functional problems, giving a mildly above-average score.
Value for Money
6.5
Explicitly criticized in multiple reviews (headline complaint about price-performance), with guests saying the quality does not match the price.
Food and Beverage
8.6
Breakfast is regularly highlighted as very good or rich, though at least one review called it basic; overall positive for F&B.
Overall Experience
8.5
Many guests report a pleasant stay and would return, but a few strong negative experiences and maintenance/cleanliness issues temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Modern Rooms with Complimentary WiFi
The Mercure Hotel Wiesbaden City offers tastefully furnished modern rooms equipped with air conditioning and hot drink-making facilities. Enjoy complimentary WiFi access during the first 24 hours of your stay, ensuring you stay connected throughout.

Dining and Relaxation Options
Indulge in delicious international cuisine at the on-site restaurant, unwind with a drink at the bar, or soak up the sun on the beautiful summer terrace. The hotel provides a welcoming ambience for guests to dine and relax in style.

Convenient Business and Fitness Facilities
For business travelers, take advantage of the 24-hour business centre and 6 conference rooms available. Stay on top of your workout routine at the modern fitness room. Whether for work or leisure, Mercure Hotel Wiesbaden City caters to all your needs.

Book now to experience the perfect blend of comfort and convenience at Mercure Hotel Wiesbaden City.

Important information:

When booking the family room, please inform Mercure Hotel Wiesbaden City in advance how many guests will be staying so the room can be prepared. The rooms are cleaned every 2 days.

WiFi access is complimentary.For high speed internet, there is an additional cost.

The wellness area is free of charge and can be used within every room booked.

Please note that the swimming pool is open
Monday 06:00AM-01:45PM, 06:30PM 11:00PM
Tuesday 06:00AM-01:45PM, 06:30PM 11:00PM
Wednesday 06:00AM-01:45PM, 06:30PM 11:00PM
Thursday 06:00AM-01:45PM, 06:30PM 11:00PM
Friday 06:00AM-11:00PM
Saturday 06:00AM-11:00PM
Sunday 06:00AM-11:00PMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

7.9
Based on 2356 reviews
Cleanliness: 7.2
Service: 8.2
Location: 9.8
Room Quality: 7
Amenities: 7.4
Value for Money: 6.5
Food and Beverage: 8.6
Overall Experience: 8.5
F
Felix • family_with_children • de
10
2026-10-30 • via Nuitee
A
Arnaud • couple • be
7
2026-10-29 • via Nuitee
A
Alexandra • family_with_children • de
8
2026-10-28 • via Nuitee
S
Silke • solo_traveller • de
9
2026-10-27 • via Nuitee
A
Angel • family_with_children • nl
9
2026-10-27 • via Nuitee
L
Lisa • extended_group • de
9
2026-10-26 • via Nuitee
M
Michael • family_with_children • de
10
Pros:

Zentral gelegenes Hotel mit sehr gutem Frühstück

2026-10-25 • via Nuitee
S
Silke • couple • de
3
Wir werden dieses Hotel sicherlich nicht noch einmal buchen.
Pros:

Uns haben die gute Lage und das Frühstück zugesagt.

Cons:

Das Badezimmer war extrem klein und unkomfortabel für Senioren. Wir wurden wegen eines falschen Verdachtes zur Abendzeit mit Rüden Methoden aus der Ruhe gerissen und werden dieser Sache rechtlich noch nachgehen.

2026-10-25 • via Nuitee
J
Johanna • family_with_children • de
10
Das schönste Hotel das ich je gesehen habe
Pros:

Das Ambiente / die Ausstattung

2026-10-25 • via Nuitee
A
Anna • solo_traveller • de
9
2026-10-25 • via Nuitee
A
Angelo • solo_traveller • ch
10
2026-10-24 • via Nuitee
T
Tang • extended_group • sg
8
2026-10-23 • via Nuitee
N
Natalia • couple • de
10
Pros:

Очень удобный по расположению отель. Мы провели отличное время в Wiesbaden. Все было отлично . С удовольствием вернемся сюда снова

2026-10-23 • via Nuitee
S
Silvia • family_with_children • de
10
Pros:

Große Betten, gutes Frühstück, tolle Lage

2026-10-22 • via Nuitee
M
MURAT • solo_traveller • it
6
2026-10-20 • via Nuitee
S
Steffen • solo_traveller • de
8
Solides Hotel, mit etwas Patina.
Pros:

Geräumiges Zimmer, alles sauber, sehr gutes Frühstück

Cons:

Das Bad war recht klein mit Dusche in der Badewanne.

2026-10-19 • via Nuitee
M
Marc • solo_traveller • lu
10
2026-10-18 • via Nuitee
S
Susanne • solo_traveller • de
9
Schönes Hotel um Wiesbaden zu erkunden
Pros:

Es war alles sehr sauber, modern und in einer zentralen Lage

2026-10-18 • via Nuitee
A
Alexandra • couple • de
4
Preis- Leistung passt nicht.
Pros:

Gute Lage

Cons:

Schimmel im Bad, Frühstück sehr basic, Personal mittel bis unfreundlich. Für den Preis wirklich nicht in Ordnung.

2026-10-18 • via Nuitee
F
Frank • solo_traveller • de
8
2026-10-17 • via Nuitee