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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Currency exchange
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Wheelchair accessible
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ATM/cash machine on site
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Vending machine - drinks
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Vending machine - snacks
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Kid-friendly buffet
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Central Location
Situated in downtown Montreal, Hôtel Faubourg Montréal offers easy access to St. Laurent Street and the vibrant Chinatown, making it a perfect choice for exploring the local heritage sites.
Convenient Amenities
Each room at Faubourg Hotel Montréal features a kitchenette, cable TV, and air conditioning, ensuring a comfortable stay. Guests can also take advantage of the business center, meeting facilities, and 24-hour front desk for a seamless experience.
Nearby Attractions
With Place des Arts and Old Montreal within walking distance, and the iconic Notre-Dame Basilica just a short drive away, guests can immerse themselves in the city's rich culture. Plus, convenient underground access adds to the hotel's appeal.
Experience the best of Montreal at Hôtel Faubourg Montréal - book your stay now!
Please note, the credit card used for the prepayment must be presented at check-in time.
Debit cards and gift cards are not accepted for check-in purposes. These cards will be accepted for payment, but a valid authorized credit card is required for payment.
Please note that there is a pet fee of CAD 25 per accommodations, per night. Cots/Roll-away beds will also be charged CAD 25 per bed, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is not possible) and costs CAD 32 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for CAD 25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Most everything. Staff was helpful with local attracions, callin g cabs etc. Breakfast was good.
Booked on basis of a balcony. There was one, but no furniture and none available. Useless.
Bedside light not working in bedroom, and no ceiling light. Brought to front desk attewntion, never fixed.
Full kitchen, but no dishes or cutlery.
Hatte eher ungewöhnlich grosse Suite mit Wohnbereich und Schlafzimmer, begehbaren Schrank, Mikrowelle, Kaffeemaschine. Trotz Stadtverkehr sehr ruhig. Klimaanlage war regulierbar in Grad Fahrenheit. Gutes Frühstücksbuffet mit Toast, Müsli, Joghurt, Milch, Saft, Ei und Kartoffeln. Flughafenbus 747 hält gleich vor dem Häuserblock.
Leider war der grosse Kühlschrank im Zimmer leer. Man musste sich selber Getränke organisieren oder an der Reception kaufen. Dass der Parkplatz nebenan eine Falle ist und man schlimmstenfalls kostenpflichtig abgeschleppt wird, hätte mir die Receptionistin anfangs sagen sollen. Beim Oeffnen der Schranke konnte mir niemand helfen. Ich musste warten, bis jemand ausfährt und schnell mit dem PW flüchten, bevor die Barriere wieder zuging. Das eigene Parkhaus war dann kostenpflichtig, aber zweckmässig, wenn man die Umfahrung um den Häuserblock begriffen hatte.
Location
Breakfast finished by scheduled time , not refilling items
Body lotion not replaced .
Room was for six people , not enough bath towels in room
Location free breakfast
O
The main reason this hotel is getting 2 stars instead of 1 is the location, which really was excellent. It was convenient, central, and made getting around Montreal easy. Unfortunately, almost everything else about the stay was disappointing.
The hotel itself felt dated. The hallways were dim, which is not necessarily a problem on its own, but the overall atmosphere felt tired. The room was also not what we expected from the photos or description. We booked what appeared to be a room with a separate bedroom, but when we arrived, the “bedroom” had the pull-out couch in it along with the AC unit, while the main room had the two beds. That layout made very little sense. There were knobs, wall controls, thermostats, and a vent dial that appeared to do nothing, so keeping the room comfortable was frustrating.
There were also some strange room details, including the bathroom door lock being on the outside of the door, which was not exactly ideal for privacy.
Cleanliness was mediocre. At first glance it was passable, but once you looked closer, there was hair in corners and many surfaces looked like they needed a proper deep clean. We also had a spider stop by to say hello/goodbye on our last day, which, while not a big deal, felt like a fitting end to the stay.
The parking situation was also frustrating. I had booked the stay-and-park promotion and applied my CAA card to get the same rate with the ability to cancel. When I arrived, I was told that using the CAA rate meant I had forfeited the parking promotion and would need to pay an extra $36 per night. Thankfully, they still had parking available, but this felt like a bait-and-switch.
Service was another major issue. The pre-arrival email told us to enter the garage and go to the main floor, but it did not explain clearly how the garage worked. When I called for help, I was told to park on the road, even though the email specifically said not to do that, and there was no street parking available anyway. We also called several times for things that staff said they would bring to the room, but they never arrived.
Amenities were poor. Our room was for six people, but we were only given three towels. When we asked for more, we were eventually given three small hand towels and told they should work for our three young children. After asking multiple times, we were told laundry was late and they did not have more towels available. We also asked for extra pillows and were basically told no.
Noise level was fine, and again, the location was great. But overall, the room, service, cleanliness, parking issue, and lack of basic amenities made this a very disappointing stay. Next time, I would rather stay farther from downtown, drive in, and pay for parking separately.
If it had just been me and my wife, we probably could have made do. But for a family, this hotel was really not ideal. The room setup, lack of basic supplies, and poor service made it feel like the hotel was not prepared to accommodate the number of guests it had booked.
Fantastic location , but our room 622 was very run down and antiquated!! Not sure how many times Management or owners look at rooms but the Bathroom itself needs to be renovated and or cleaned as it looked grimy( Caulking has mold and floor tiles Cracked with dirty grout ) !! Bed was comfortable but room itself just seemed dark and gloomy !! Breakfast is half decent !! Location makes up for the negatives!!
L'emplacement, vraiment parfait pour mes déplacements loisirs et professionnels ! Le personnel toujours très gentil et aux petits soins !
Qu'il n'y ait pas les assiettes et les ustensiles dans le studio ! Mon choix est toujours d'avoir un appartement afin de pouvoir prendre une partie des repas tranquille "chez moi"!
Parfait
RAS
Parking
The location of the hotel is exceptional. The stuff is very nice and friendly. The breakfast was good.
The suite comes with a kitchen. One of the best hotel complementary breakfast
Not newest carpet, but it's okay
L’emplacement , chambre spacieuse , personnels
Petit déjeuné moyen, et la salle trop petite par rapport à la capacité de l’hôtel d’où trop de bruits .
This used to be my favorite place to stay in Montreal. Not anymore ! I doubt if I will go back here !
The property is not maintained! Rooms have humid & damp smell from carpets. Bathroom & corners have black mold visible ! They used to have proper cutlery in kitchen! Now you have to ask for it in that too is provided in limited numbers plus its no longer ceramic.. its paper based disposables! Lots have changed & detoriated! Everything is either cheap or not maintained! Very disappointing & truly repenting to have booked my stay here! Next door hotel Saint Laurent atleast is still maintained & quality stuff to satisfactory or higher levels. Here its all ruined ! Attitude of night staff is another level! Half the staff has excuse to say "I am new here so not sure"... So customers can suffer since the new staff was not adequately trained !!! 🙄
Propre, petit déjeuner
Chambre petite
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