Sonesta ES Suites Toronto Markham

Hotels
Sonesta Hotels
8.4 (1334 reviews)
355 South Park Road , Markham , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient Location
Friendly Staff
Cons:
Cleanliness Issues
Outdated Facilities

Categories

Cleanliness
7.68
Hygiene and cleanliness were mentioned as issues, and some rooms had unpleasant odors.
Service
9.15
Staff was described as friendly and helpful, with good communication.
Location
9.19
Location was highly praised and convenient for access to various places.
Room Quality
7.64
Rooms were clean but some were outdated, with issues like overflowing toilets and odors.
Amenities
8.67
Amenities like a kitchenette and 24hr gym received good feedback.
Value for Money
8.13
Value perception varied due to mixed feedback on service and condition of facilities.
Food and Beverage
8.18
Breakfast was enjoyable, but some reviews mentioned it was flawed.
Overall Experience
8.55
Overall satisfaction was high, with some concerns about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:50

Property Description

Convenient Location and Amenities
The Sonesta ES Suites Toronto, just 32 km from Toronto Pearson International Airport, offers an indoor pool, fitness centre, and free Wi-Fi.

Fully-Equipped Suites
Each suite includes cable TV, DVD player, fully-equipped kitchen, microwave, and dishwasher, providing all the comforts of home during your stay.

Nearby Attractions and Dining
Explore attractions like the University of Toronto and Air Canada Centre, then dine at nearby restaurants such as Wasabi Japanese Buffet and La Reserve Italian Restaurant.

Experience comfort and convenience at Sonesta ES Suites Toronto. Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of CAD 95 per 7 night stay and CAD 150 per 8 nights and thereafter applies. A maximum of 2 pets per room is allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1334 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.55
K
Katherine solo_traveller fr
9
Loved it!
Pros:

Loved the pool, the suites, the breakfasts & the comfy beds.

Cons:

Facility was very clean. However, there is far too much garbage after breakfast. The garbages were always overflowing & it doesn’t feel good to throw everything in the garbage.

Please look into proper compost bins. Most of the items we threw out were compostable anyway. It wouldn’t be hard to add a few bins & reorganize waste disposal.

Please make the effort. It would be a big step forward.

2026-05-30 via Nuitee
J
Jesilyn extended_group ca
10
Pros:

location, room size, breakfast

2026-05-29 via Nuitee
X
Xedy solo_traveller ph
10
2026-05-28 via Nuitee
C
Carla couple au
10
Great all round accommodation
Pros:

Great suite included a self contained kitchen. Free onsite guest laundry & breakfast included. Very good value.

Cons:

We were lucky to have friends who live in Toronto to chauffeur us everywhere so I’m not sure whether getting around would be an issue if you didn’t have a car.

2026-05-27 via Nuitee
T
Tao family_with_children ca
4
2026-05-27 via Nuitee
L
Linda family_with_children us
5
2026-05-26 via Nuitee
J
Julie couple ca
9
We enjoyed our stay.
Pros:

We love the location. The hotel was high class.

Cons:

The breakfast was too late for us to have had anything. Would have liked a coffee to start my day.

2026-05-26 via Nuitee
A
Amy family_with_children ca
10
Great stay and would recommend to others!
Pros:

Very friendly, great breakfast. Comfy beds and nice rooms!

Cons:

The bathroom was a little dated, looked like some repairs were needed on the wall.

2026-05-26 via Nuitee
M
Myriam solo_traveller ca
10
Pros:

Tout, le déjeuner, la chambre, la piscine, la cours arrière, le prix

Cons:

Payer le parking

2026-05-26 via Nuitee
G
Gregory solo_traveller ca
8
Good stay at a good rate.
Pros:

Convenient location. Good rate. Large rooms

Cons:

Room needs some updating. Closet doors, broken tiles, etc. Beds were comfortable.

2026-05-26 via Nuitee
C
Christian extended_group ca
10
2026-05-25 via Nuitee
L
Lee couple ca
10
2026-05-23 via Nuitee
L
Lee couple ca
10
2026-05-23 via Nuitee
M
Medeiros Charbonneau solo_traveller ca
7
Pros:

location, staff is nice, room is big and fun.

Cons:

not enough room to get breakfast then to eat in the dining room, the lock to prevent stealing the furniture the living room tv was on made it difficult to connect a video game console. Could it be like two inches further away from the wall?

2026-05-23 via Nuitee
M
Marcelo Ambrosio family_with_children ca
8
Pros:

The localizations is great and have a lot of places to eat around.
The rooms have a good space.
The covered pool is nice.

Cons:

The breakfast is good, but having more options to eat would be a good idea.

2026-05-22 via Nuitee
J
Josie solo_traveller ca
10
2026-05-22 via Nuitee
E
Espinosa couple ca
10
2026-05-21 via Nuitee
C
Christine family_with_children ca
10
2026-05-21 via Nuitee
S
SHUFENG couple cn
9
An enjoyed stay!
Pros:

Although the kitchen is not too big, the foods and drinks are fantastic.
The location is convenient, close to HW 7 and 407.
And service is good too.

2026-05-20 via Nuitee
A
Ashton solo_traveller ca
8
Pros:

The amenities

Cons:

Had to pay for parking but no spots available on site when busy

2026-05-19 via Nuitee