Sonesta ES Suites Toronto Markham

Hotels
•
Sonesta Hotels
8.4 (1435 reviews)
355 South Park Road , Markham , CA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient Location
Friendly Staff
Cons:
Cleanliness Issues
Outdated Facilities

Categories

Cleanliness
7.68
Hygiene and cleanliness were mentioned as issues, and some rooms had unpleasant odors.
Service
9.15
Staff was described as friendly and helpful, with good communication.
Location
9.19
Location was highly praised and convenient for access to various places.
Room Quality
7.64
Rooms were clean but some were outdated, with issues like overflowing toilets and odors.
Amenities
8.67
Amenities like a kitchenette and 24hr gym received good feedback.
Value for Money
8.13
Value perception varied due to mixed feedback on service and condition of facilities.
Food and Beverage
8.18
Breakfast was enjoyable, but some reviews mentioned it was flawed.
Overall Experience
8.55
Overall satisfaction was high, with some concerns about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:50

Property Description

Convenient Location and Amenities
The Sonesta ES Suites Toronto, just 32 km from Toronto Pearson International Airport, offers an indoor pool, fitness centre, and free Wi-Fi.

Fully-Equipped Suites
Each suite includes cable TV, DVD player, fully-equipped kitchen, microwave, and dishwasher, providing all the comforts of home during your stay.

Nearby Attractions and Dining
Explore attractions like the University of Toronto and Air Canada Centre, then dine at nearby restaurants such as Wasabi Japanese Buffet and La Reserve Italian Restaurant.

Experience comfort and convenience at Sonesta ES Suites Toronto. Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of CAD 95 per 7 night stay and CAD 150 per 8 nights and thereafter applies. A maximum of 2 pets per room is allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8.4
Based on 1435 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.55
N
Nomaden_Girl • solo_traveller • id
10
Spacious, Well-Equipped, and Family-Friendly
Pros:

We stayed here for a couple of nights and really enjoyed our stay. Our suite was the perfect size for our family — two adults, our baby, and our two dogs. It was very cozy, spacious, and well equipped. We had two queen-sized beds in the bedroom, which gave us plenty of space, and the beds were really comfortable. The suite was also clean and well maintained.

We really appreciated having a kitchenette with a nice-sized fridge and an electric stove, which was especially convenient while traveling with a baby. It was also nicely equipped with cups, plates, utensils, a coffee maker, as well as coffee and tea, so we had pretty much everything we needed during our stay. There were also two nice-sized TVs, one in the living room and one in the bedroom.

We were on the second floor at the end of the hallway, right near an exit, which was very convenient with two dogs. It made it so much easier to take them out for walks without having to go all the way downstairs and through the lobby each time.

The staff were very welcoming and helpful. We especially appreciated that they had a playpen set up in our room for our baby, as we had requested, before we arrived. It was such a thoughtful touch and made things so much easier for us. Our baby really enjoyed having a safe little space to play.

We also had the chance to enjoy the swimming pool during our stay. It was nice to have the option to use the pool, although the chlorine seemed quite strong, as my skin was itchy afterward and my eyes were quite red. Perhaps the chlorine level could be adjusted a little.

The continental breakfast was decent and convenient, although we would have enjoyed a bit more variety in the bread and pastry selection, such as croissants.

Overall, we felt the room was a great value for the price and had everything we needed for a pleasant stay. We really enjoyed our time here and would definitely come back if we're in town again!

Cons:

There really wasn't anything we disliked about our stay, but I did have a few small suggestions. A smart TV would be a nice addition in the future, as it would give guests the option to watch their own streaming services and favorite channels.

We also had the chance to enjoy the swimming pool during our stay. It was nice to have the option to use the pool, although the chlorine seemed quite strong, as my skin was itchy and my eyes were quite red after just swimming for less than an hour. Perhaps the chlorine level could be adjusted a little.

Lastly, the continental breakfast was decent, although we would have loved to see a little more variety in the bread selection, such as croissants or other pastries.

2026-09-19 • via Nuitee
Y
Yeukwai • family_with_children • us
9
Comfortable and affordable stay for a nice-sized room.
Pros:

Spacious for my family with little kids. Enjoyed the breakfast and pool. Having kitchenette and laundry on site comes in handy.

Cons:

Mattresses are little too soft for my own liking.

2026-09-09 • via Nuitee
K
Kaith • family_with_children • ca
8
It was good and decent place to sty. Worth the money.
Pros:

The room is big especially there's a kitchen. I also like the breakfast they offer, I wish they offer more meat but it's decent so it's okay. I also like that the staff allow us to do 12 noon checkout since my sister and I still needs to do something and we need to leave our family member in the hotel.

Cons:

The room has a bit of smell that's kinda awkward. I hope they put a scent something that will help to make the room a lot more better. It's kinda off as well that there's no cafe nearby wherein you can stay after the checkout time. You really need to have a car or just book uber which is kinda expensive tho.

2026-09-08 • via Nuitee
B
Bodrul • solo_traveller • us
10
Cons:

The electricity has gone out twice.

2026-09-08 • via Nuitee
Y
Yasmin Andrea • family_with_children • co
9
2026-09-08 • via Nuitee
C
Cees • extended_group • nl
8
Prima hotel voor verblijf met gezin
Pros:

Ruime kamers

2026-09-07 • via Nuitee
김 • extended_group • us
7
Pros:

객실 및 주변 시설은 모두 만족을 했습니다. 날씨도 너무 좋아서 더 만족스러웠던것 같아요.
주변에 음식점들도 많아서 충분히 만족스러웠습니다.

Cons:

조식이 너무 부족해 보였다. 공간도 협소하고 음식수량도 적다보니 많은 사람들의 동선이 겹쳐서 너무 번잡했다.
재료들이 금방 소진되고 기다려야 하는 상황이 반복되었다.

2026-09-07 • via Nuitee
M
Mykola • couple • ua
10
Pros:

Расположение близко к трассе

Cons:

Нет

2026-09-05 • via Nuitee
E
Elsie Hoy Sze • family_with_children • ca
7
Pros:

the breakfast selection is good and food replenished quickly. Staff's attitudes are good and very helpful. Laundry facility is excellent. Easy access to everywhere

Cons:

Didn't realize house keeping only performs once every 3 days and do not perform proper cleaning either. Didn't change our towels nor clean the bathroom sink.

2026-09-04 • via Nuitee
A
Anna • solo_traveller • il
10
2026-09-02 • via Nuitee
A
Andrew • family_with_children • ca
9
2026-09-01 • via Nuitee
B
Bieu-Doffonsou • family_with_children • ci
6
Quartier paisible, hotel propre et confortable, cependant,revoir les prix à la baisse.
Pros:

Personnel courtois et réactif, quartier calme, bon pour le repos, petit déjeuner complet

Cons:

Pour une suite, on a trouvé que la chambre était exiguë et pas à la hauteur du prix.

2026-09-01 • via Nuitee
T
Tiffany • solo_traveller • ca
8
Good and bad, but a decent choice if you want a longer stay. Needs more staff for cleaning for sure.
Pros:

A functional kitchen with utensils. Free breakfast included. A courtyard with access to barbeque. Love the staff (including a very nice lady that handled the breakfast spread).

Cons:

It is very dated with one ancient elevator. Everything is old and smelled of mold and ancient cigarette smell.

2026-08-31 • via Nuitee
A
Amy • couple • ca
10
This is an amazing place to stay when my significant other comes to visit from New York
Pros:

Very family friendly, cozy, clean

2026-08-31 • via Nuitee
I
isabelle • solo_traveller • ca
10
Pros:

La proximité du parc canada wonderland
Et le dejeuner

2026-08-30 • via Nuitee
A
Alexandra • family_with_children • fr
7
2026-08-30 • via Nuitee
P
Paul • couple • gb
9
2026-08-30 • via Nuitee
Q
Qian • family_with_children • ca
8
Cons:

Charge for the parking and the room is not that clean

2026-08-29 • via Nuitee
J
Jerry • couple • gb
8
A lovely short break
Pros:

Great rooms and air con

Cons:

Nothing I can recall

2026-08-28 • via Nuitee
J
Jerry • couple • gb
8
A nice pleasant short break
Pros:

Nice rooms and pleasant breakfast

2026-08-28 • via Nuitee