Sonesta ES Suites Toronto Markham

Hotels
•
Sonesta Hotels
8.4 (1363 reviews)
355 South Park Road , Markham , ca
+1 905-771-9333

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient Location
Friendly Staff
Cons:
Cleanliness Issues
Outdated Facilities

Categories

Cleanliness
7.68
Hygiene and cleanliness were mentioned as issues, and some rooms had unpleasant odors.
Service
9.15
Staff was described as friendly and helpful, with good communication.
Location
9.19
Location was highly praised and convenient for access to various places.
Room Quality
7.64
Rooms were clean but some were outdated, with issues like overflowing toilets and odors.
Amenities
8.67
Amenities like a kitchenette and 24hr gym received good feedback.
Value for Money
8.13
Value perception varied due to mixed feedback on service and condition of facilities.
Food and Beverage
8.18
Breakfast was enjoyable, but some reviews mentioned it was flawed.
Overall Experience
8.55
Overall satisfaction was high, with some concerns about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:50

Property Description

Convenient Location and Amenities
The Sonesta ES Suites Toronto, just 32 km from Toronto Pearson International Airport, offers an indoor pool, fitness centre, and free Wi-Fi.

Fully-Equipped Suites
Each suite includes cable TV, DVD player, fully-equipped kitchen, microwave, and dishwasher, providing all the comforts of home during your stay.

Nearby Attractions and Dining
Explore attractions like the University of Toronto and Air Canada Centre, then dine at nearby restaurants such as Wasabi Japanese Buffet and La Reserve Italian Restaurant.

Experience comfort and convenience at Sonesta ES Suites Toronto. Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of CAD 95 per 7 night stay and CAD 150 per 8 nights and thereafter applies. A maximum of 2 pets per room is allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1363 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.55
P
Peter • couple • ca
8
2026-07-25 • via Nuitee
C
Clayton • couple • ca
8
Foi muito boa
Pros:

Limpeza do local

2026-07-24 • via Nuitee
A
AYELET • solo_traveller • il
8
2026-07-23 • via Nuitee
C
Christine • solo_traveller • ca
8
2026-07-23 • via Nuitee
S
sunil • solo_traveller • ch
8
Pros:

Clean rooms and facilities

Cons:

Breakfast was a bit limited for choice

2026-07-22 • via Nuitee
T
Tifaq • solo_traveller • ma
5
Pros:

Location.

Cons:

The hotel needs a lot of maintenance the breakfast needs more variety of food the five days I was there the pancake machine was out of service.

2026-07-21 • via Nuitee
M
Mohammad • couple • ca
10
2026-07-20 • via Nuitee
M
Mardassi • solo_traveller • ca
4
Pros:

La chambre spacieuse. Malgré sa je suis pas satisfait

Cons:

Le petit déjeuner c'était catastrophique. En plus il avait des fourmis a la chambre avec lit double. Absence de personnel bilingue. . Problème de payement avec la carte... Je suis déçu...

2026-07-20 • via Nuitee
Z
Zhuo • family_with_children • us
8
2026-07-20 • via Nuitee
L
Liyan • family_with_children • ca
8
Cons:

The bathroom exhaust fan is broken.

2026-07-20 • via Nuitee
T
Tony • solo_traveller • ca
10
2026-07-19 • via Nuitee
A
Ali • solo_traveller • ca
8
2026-07-19 • via Nuitee
M
Marina • family_with_children • us
9
2026-07-18 • via Nuitee
ÖYKÜM • family_with_children • tr
9
Pros:

Vasat ama yeterli

2026-07-18 • via Nuitee
K
kori • extended_group • ca
7
2026-07-17 • via Nuitee
Y
YAO • family_with_children • ca
5
总体还可以，check in 办理有瑕疵。
Pros:

早餐还可以，在一层，挺方便。

Cons:

Check in的时间此前预订的是16:00以后，结果抵达后直到17点40分左右才成功入住，给的理由是因为此前的住客选择late check out，导致还没有打扫完卫生。希望以后总结经验，如再次遇到此种情况，至少应提前通知下一班住客，以表示尊重和礼貌。作为曾经来过该酒店的老客户，这一点并不满意。

2026-07-15 • via Nuitee
X
Xiaodong • solo_traveller • sg
9
2026-07-15 • via Nuitee
D
doris • family_with_children • ca
9
家庭出游推荐
Pros:

性价比高

Cons:

早餐，厕所卫生

2026-07-14 • via Nuitee
L
Livaze • family_with_children • ca
10
Pros:

All the staff, the cleanliness, and the service were wonderful.

Cons:

Everything gooddddd

2026-07-14 • via Nuitee
D
doris • family_with_children • ca
8
性价比很高
Pros:

第二次入住了。这次连住两晚。前台态度很好。

Cons:

早餐种类比较少，厕所马桶上面不能仔细看，淋浴水排的不及时。

2026-07-14 • via Nuitee