St Giles Boulevard

Hotels
8.4 (1838 reviews)
Mid Valley City, Lingkaran Syed Putra , Kuala Lumpur , my

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location next to shopping and dining
Friendly and helpful staff
Cons:
Cleanliness issues with smell and ants
Limited breakfast options and service during busy times

Categories

Cleanliness
7.65
There was a bit of smell coming out of the air conditioning vent, and ants were occasionally seen in the bathroom.
Service
9.15
Staff were friendly, accommodating, and efficient in service, although overwhelmed during peak times.
Location
9.15
The location is excellent, with easy access to shopping malls and food outlets.
Room Quality
8.65
Rooms were clean, well-appointed, and comfortable.
Amenities
8.15
The gym was well-equipped and the facilities were good. However, there was a power outage.
Value for Money
8.15
Generally good value, but some guests noted limited breakfast options.
Food and Beverage
7.65
Breakfast should have more variety and better attention during busy mornings.
Overall Experience
8.65
Overall, guests had a positive experience, citing convenience and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:20

Property Description

Prime Location in Mid Valley district
The Boulevard – St. Giles Boulevard, Kuala Lumpur boasts a prime location in the vibrant Mid Valley district, offering easy access to key attractions and entertainment options.

Modern Rooms with Premium Amenities
Air-conditioned rooms at the hotel feature modern decor and come equipped with a range of amenities, including a safety deposit box, minibar, and tea/coffee making facilities for a comfortable stay.

Relaxation and Dining Options
Guests can unwind by the outdoor swimming pool, make use of the fitness centre and spa facilities, and enjoy delicious meals at the on-site Wild Rice Restaurant or sip on drinks at Flutes Living Room Bar Lounge.

Ready to experience luxury and convenience at The Boulevard? Book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.4
Based on 1838 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
Z
Zheng couple cn
8
2026-08-15 via Nuitee
T
Tek Che couple my
8
2026-08-15 via Nuitee
E
Eng solo_traveller us
9
2026-08-15 via Nuitee
P
Prakash couple hk
8
2026-08-14 via Nuitee
N
Nur family_with_children my
10
2026-08-12 via Nuitee
E
Ezan couple sg
9
Great stay
Pros:

the convience next to the mall

Cons:

none

2026-08-11 via Nuitee
N
Norhidayah family_with_children my
10
2026-08-09 via Nuitee
N
Nellie couple my
1
This will be my last stay at this hotel
Pros:

I am extremely disappointed with how my reservation was handled.

I only booked two rooms—one through Trip.com and one through Booking.com. At check-in, I specifically asked the receptionist to confirm how many rooms were under my name because I was concerned about a possible booking issue. She told me there were only two rooms and handed me only two room key cards.

However, after my stay, my credit card statement showed charges for three rooms, and all three rooms now appear as completed in the booking apps. This makes no sense because I only received two room keys, used only two rooms, and was told I had only two reservations.

I cannot understand how a third room was checked in and completed without my knowledge. I am very concerned that my reservation may have been mishandled during check-in. The hotel also did not provide any invoice or documentation showing which rooms were checked in under which booking numbers, making it impossible for me to verify what happened at the time.

I expect the hotel to investigate this matter, explain how a third room was checked in and charged, and resolve the incorrect charge.

Cons:

The receptionist, named Doris or something was very rude when i called to ask about the situation. I have her picture. Very unprofessional

2026-08-07 via Nuitee
M
Mazlina couple bn
8
Comfortable huge premier room and good location which is in Mid Valley and The Gardens Shopping Mall
Pros:

Location and premier room. The buffet breakfast which serves different cuisines. Friendly and helpful staff members.

2026-08-07 via Nuitee
N
Noorzihan couple my
10
Pros:

Nice location and very clean room

2026-08-07 via Nuitee
A
Athirah couple my
10
2026-08-04 via Nuitee
S
Shukor solo_traveller my
10
2026-08-04 via Nuitee
K
Kah Eng solo_traveller my
10
2026-08-04 via Nuitee
L
LaiGuo family_with_children my
9
Excellent value for money! The hotel is clean, comfortable, and in a fantastic location.
Pros:

location
staff

Cons:

quality of pillow
drinking water is provided via a water dispenser in the corridor

2026-08-03 via Nuitee
J
Jacqueline couple hk
5
2026-08-02 via Nuitee
A
Azah A solo_traveller sg
10
Location and convenient
Pros:

Convenient location a lot choice of food.

Cons:

Nothing

2026-08-02 via Nuitee
A
Angela couple mu
10
Convenient and comfortable
Pros:

Friendly staff and good location

Cons:

Nothing

2026-08-02 via Nuitee
H
Hidayati Kasuma couple my
8
It could have been a worthwhile stay without the noise interference.
Pros:

The accessibility to Mid Valley Mall. Perfect for a staycation in the city.

Cons:

I had a room with a connecting door -1114. Unfortunately, there was a family with small
kids who checked in next to my room (1113) with the other connecting door. I could not sleep well because the kids kept shouting at the connecting door all night! Front desk, please take note of this to not put family with kids in a room with connecting door because the noise could be heard by the guest in the other room.

2026-07-25 via Nuitee
F
Firdaus solo_traveller my
10
Pros:

All in good

Cons:

No

2026-07-24 via Nuitee
D
Dr Habeeb Yusuf solo_traveller gb
8
Pros:

Good hotel, excellent location and good breakfast

Cons:

Room size wasn't the largest, and breakfast you have to pay for additional drinks, such as hot chocolate etc

2026-07-23 via Nuitee