Heritage Inn San Diego

Hotels
7.1 (1707 reviews)
3333 Channel Way , San Diego , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good customer service
Comfortable rooms
Decent location for budget
Cons:
Cleanliness issues
Worn facilities
Noise disturbances

Categories

Cleanliness
5.41
Several reviews mention unclean carpets and the presence of cockroaches, indicating a significant issue with cleanliness.
Service
8.88
Multiple reviews praised the friendly staff and good customer service.
Location
7.42
Location is decent but mentioned as somewhat sketchy and not always pleasant.
Room Quality
5.37
Rooms were described as worn, with issues such as poor odor and dated furniture.
Amenities
6.4
Mentioned lack of microwaves, coffee makers, and mixed experiences with showers.
Value for Money
8.36
Some reviews suggest it's a good budget option despite its issues.
Food and Beverage
7.51
Overall standard quality for this hotel tier, as no food service was mentioned.
Overall Experience
7.48
Mixed feelings but some positives overshadowed the negatives for a subset of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:58

Property Description

Modern Amenities and Convenient Location
The Heritage Inn San Diego is strategically situated just minutes away from key attractions like the renowned San Diego Zoo. Indulge in contemporary comfort with in-room coffeemakers and explore the city with ease.

Relaxation and Leisure
Start your day with a freshly brewed cup of coffee and a dip in the outdoor pool, or unwind in the hot tub. Stay connected with complimentary Wi-Fi before venturing out to explore the vibrant Gaslamp District.

Accessible City Exploration
Conveniently located near the city centre, our hotel offers easy access to San Diego's shopping and dining hotspots. Immerse yourself in the local culture and make the most of your stay at the Heritage Inn San Diego. Book now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.1
Based on 1707 reviews
Cleanliness: 5.41
Service: 8.88
Location: 7.42
Room Quality: 5.37
Amenities: 6.4
Value for Money: 8.36
Food and Beverage: 7.51
Overall Experience: 7.48
R
Rafal • couple • us
3
Pros:

Found cockroach in the bathroom…

2026-05-16 • via Nuitee
A
ALMA ANGELICA • solo_traveller • mx
1
Pros:

Nada no me hospedaron

Cons:

Todo pesimo y la atencion de la recepcion pésima

2026-05-15 • via Nuitee
M
Mirta • family_with_children • us
7
Was nice for the value
Pros:

Great staff

Cons:

The drunks in the parking lot.

2026-05-14 • via Nuitee
D
David • solo_traveller • us
10
2026-05-12 • via Nuitee
P
Primot • solo_traveller • us
9
Pros:

All

Cons:

All

2026-05-12 • via Nuitee
S
Sandra • solo_traveller • us
8
2026-05-11 • via Nuitee
C
Carlos Ernesto Brander Libillo • solo_traveller • mx
9
2026-05-08 • via Nuitee
K
Kathy • couple • us
5
Pros:

The room was in a good location as we didn't hear any traffic going by.

Cons:

The bed had a smell to it. The rug looked dirty. The towels were under the area where the coffee machine was and not hanging on the towel bars.

2026-05-07 • via Nuitee
A
Amber • solo_traveller • us
10
2026-05-07 • via Nuitee
S
Savas • couple • us
10
Awesome, quite
Pros:

Everything

Cons:

Nothing

2026-05-07 • via Nuitee
C
Clara Maria • couple • br
8
2026-05-05 • via Nuitee
I
Isabel • couple • us
8
2026-05-05 • via Nuitee
T
T • solo_traveller • us
7
Pros:

Easy check in

Cons:

The bed could have been more comfortable and another night stand so both sides have one

2026-05-05 • via Nuitee
O
Otavio • extended_group • us
5
2026-05-04 • via Nuitee
J
James • couple • us
9
Pros:

Close to the event venue.

Cons:

Bed was too firm.

2026-05-04 • via Nuitee
L
Luis • couple • us
2
Bed bugs! Staff entered our room!? Because someone had possibly left a wallet in the room???
Pros:

Cheapish

Cons:

Bed bugs!
Staff entered our room!? Because someone had possibly left a wallet in the room???

2026-05-03 • via Nuitee
V
Vinecour • solo_traveller • us
9
2026-05-01 • via Nuitee
K
Kari • solo_traveller • us
7
Great proximity to Grocery Outlet, Baron’s Market and the Sports Complex but several homeless on the streets.
Pros:

The front desk staff were very helpful and allowed me to store my e-bike inside a secure area.

Cons:

There was a refrigerator but no coffee maker or microwave.

2026-04-30 • via Nuitee
K
Kathy • family_with_children • us
8
Pros:

The rate of the room and the location.

Cons:

There was a smell in the room and there was only one garbage can. The ice bucket was dirty and there was no clean plastic bag in it. The towels were on a shelf and not hung up on the towel bar. There was no towel bar to hang the hand towel next to the sink.

2026-04-29 • via Nuitee
T
towning • solo_traveller • us
1
Never again
Pros:

Nothing

Cons:

To small 50buck for pet 20 buck to park no bargain. Not even a cup for water. Room is a bed and bathroom. Both sucked.

2026-04-29 • via Nuitee