Heritage Inn San Diego

Hotels
7.1 (1912 reviews)
3333 Channel Way , San Diego , US
+1 619-223-9500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good customer service
Comfortable rooms
Decent location for budget
Cons:
Cleanliness issues
Worn facilities
Noise disturbances

Categories

Cleanliness
5.41
Several reviews mention unclean carpets and the presence of cockroaches, indicating a significant issue with cleanliness.
Service
8.88
Multiple reviews praised the friendly staff and good customer service.
Location
7.42
Location is decent but mentioned as somewhat sketchy and not always pleasant.
Room Quality
5.37
Rooms were described as worn, with issues such as poor odor and dated furniture.
Amenities
6.4
Mentioned lack of microwaves, coffee makers, and mixed experiences with showers.
Value for Money
8.36
Some reviews suggest it's a good budget option despite its issues.
Food and Beverage
7.51
Overall standard quality for this hotel tier, as no food service was mentioned.
Overall Experience
7.48
Mixed feelings but some positives overshadowed the negatives for a subset of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:58

Property Description

Modern Amenities and Convenient Location
The Heritage Inn San Diego is strategically situated just minutes away from key attractions like the renowned San Diego Zoo. Indulge in contemporary comfort with in-room coffeemakers and explore the city with ease.

Relaxation and Leisure
Start your day with a freshly brewed cup of coffee and a dip in the outdoor pool, or unwind in the hot tub. Stay connected with complimentary Wi-Fi before venturing out to explore the vibrant Gaslamp District.

Accessible City Exploration
Conveniently located near the city centre, our hotel offers easy access to San Diego's shopping and dining hotspots. Immerse yourself in the local culture and make the most of your stay at the Heritage Inn San Diego. Book now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Guest Reviews

7.1
Based on 1912 reviews
Cleanliness: 5.41
Service: 8.88
Location: 7.42
Room Quality: 5.37
Amenities: 6.4
Value for Money: 8.36
Food and Beverage: 7.51
Overall Experience: 7.48
S
Stephanie • solo_traveller • us
10
2026-09-19 • via Nuitee
M
Magdalena • couple • pl
1
2026-09-17 • via Nuitee
J
James • couple • us
9
Stayed here a bunch of times after a fishing trip, all the staff are great people, it’s a nice place to stop and relax.
Pros:

Very convenient parking, grounds are well kept, easy access to a nice pool and a jacuzzi , great for lounging around, ice machines, nice little coffee station in the office, rooms are clean, beds are quite comfy, and the staff are very pleasant.

Cons:

Nothing to not like.

2026-09-15 • via Nuitee
A
Al • solo_traveller • us
8
2026-09-15 • via Nuitee
P
Priscilla • couple • us
1
2026-09-14 • via Nuitee
L
Luz Adriana • couple • mx
9
2026-09-13 • via Nuitee
M
Massella • solo_traveller • us
1
2026-09-12 • via Nuitee
M
Massella • solo_traveller • us
1
2026-09-12 • via Nuitee
A
Antonio • couple • us
6
Brief
Cons:

Cleaner room, cleaner outside just overall cleanliness and please upgrade the shower heads.

2026-09-12 • via Nuitee
C
Cheryl • solo_traveller • us
10
I was initially concerned about neighborhood but the security cameras were comforting and there were
Pros:

Amy was very friendly and helpful

Cons:

Wall next to toilet discolored
( splattered bleach?) room 115

2026-09-10 • via Nuitee
A
Alma • family_with_children • mx
9
Todo bien
Pros:

No cuánta con ese servicio

2026-09-10 • via Nuitee
S
soto enciso • solo_traveller • mx
7
Pros:

Xxxxxxxxxxxx

Cons:

Las alfombras estan demaciado deterioradas y despiden un olor feo

2026-09-10 • via Nuitee
T
Tanhviseth • couple • us
6
Staff members were very helpful
Pros:

Close to the freeway

Cons:

Smoking

2026-09-09 • via Nuitee
B
Bonnie Porter • solo_traveller • us
2
What was bugging me.
Pros:

We reserved this room needing a fold out bed. I was guaranteed one. Or I needed 2 connected rooms. Neither request was filled. First thing I noticed was the cockroach in the bathroom. I caught it and took it to the office. They came and sprayed the room then aired it out while we went to dinner. The kids liked the pool.

Cons:

Cockroach in the bathroom.

2026-09-08 • via Nuitee
O
Olga • couple • us
3
Pros:

Close to restaurants

Cons:

They charged a $100 deposit at arrival after paying all the fees on booking.com

2026-09-08 • via Nuitee
R
Renan • couple • br
7
2026-09-08 • via Nuitee
B
brandon • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Le falta mantenimiento

2026-09-08 • via Nuitee
M
Manoj • extended_group • us
8
2026-09-07 • via Nuitee
A
Anes • extended_group • us
3
2026-09-06 • via Nuitee
C
Cherry • couple • us
6
2026-09-06 • via Nuitee